Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 23 to Wednesday, January 1, reopening on Thursday, January 2, 2020.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The IRIS Helpdesk will close early at noon on Friday, December 20, and will reopen on Thursday, January 2. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2.

As with any major OS release, we recommend a cautious approach, especially where your primary device is concerned. Major releases often bring new issues or bugs, which may take some time for the vendor to address with patches and updates.

We have reports that Mac users who have upgraded to Catalina from a prior version of MacOS (or who have transferred data from a system using a prior version of MacOS) have experienced problems with wireless networking. In particular, users may see no wireless network SSIDs available, and users may be unable to connect to any captive portal wireless network (frequently used at public hotspots).