Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 23 to Wednesday, January 1, reopening on Thursday, January 2, 2020.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.
The IRIS Helpdesk will close early at noon on Friday, December 20, and will reopen on Thursday, January 2. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2.[Read more…] about IT Support During Winter 2019 Energy Curtailment