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Instructional & Research Information Systems

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NetApp Fileserver Maintenance, Saturday August 17, 2024

August 7, 2024 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, August 17, 2024.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about NetApp Fileserver Maintenance, Saturday August 17, 2024

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Soda and SDH Network Maintenance, Mon. 8/5 8PM

August 5, 2024 by Derek Calderon

Tonight at 8PM, we will be performing maintenance on the network path between Soda Hall and Sutardja Dai Hall. Some Private Networks in Sutardja Dai will experience a brief interruption, but we do not expect this maintenance to affect any production networks (i.e. the general use wired and wireless networks). We will update this post when the work is complete, or if there is an unforeseen impact to the production networks.

Update 8:17PM: This work has been completed without any major network disruptions. Please contact us at help@eecs.berkeley.edu if you notice any ongoing issues.

Filed Under: Resolved Incidents Services: Wired Networking

Soda and Cory Network Maintenance, Thurs. 8/1 8PM

August 1, 2024 by Derek Calderon

Tonight at 8PM, we will be performing maintenance on the network path between Soda Hall and Cory Hall. Some Private Networks in Cory Hall will experience a brief interruption, but we do not expect this maintenance to affect any production networks (i.e. the general use wired and wireless networks). We will update this post when the work is complete, or if there is an unforeseen impact to the production networks.

Update 8:52PM: This work has been completed without major impact and all networks are online. Please contact help@eecs.berkeley.edu if you notice any issues.

Filed Under: Resolved Incidents Services: Wired Networking

BWRC Network Maintenance, Thurs. 7/18 10PM

July 16, 2024 by Derek Calderon

At 10PM on Thursday, July 18th, we will be performing firmware upgrades on various BWRC network devices in order to address a bug in the current version.

All wired and wireless networks at BWRC will be offline for approximately 5-15 minutes during the upgrade.

Update 7/18 22:12: The upgrades have been completed and all networks are back online. Please contact us at help@eecs.berkeley.edu if you notice any ongoing issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall Network Maintenance, Wed. 7/17 10PM

July 16, 2024 by Derek Calderon

At 10PM on Wednesday, July 17th, we will be performing firmware upgrades on various Soda Hall network devices in order to address a bug in the current version.

All wired and wireless networks in Soda Hall, except for those on the first and second floors and in machine room 340, will be offline for approximately 5-15 minutes during the upgrade.

Update 7/17 22:12: This work is complete and all networks are back online. Please contact us at help@eecs.berkeley.edu if you notice any ongoing issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

July IRIS Server Patching

July 5, 2024 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, July 9th, 2024. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, July 10th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Wednesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, July 10th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

[Read more…] about July IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

Web services upgrade, Friday July 5

July 3, 2024 by Rob McNicholas

IRIS-provided web services will be migrated to new Red Hat 9 servers on Friday, July 5th beginning at 10am. This will affect people.eecs, www2.eecs, and all the project websites hosted by IRIS. This should be transparent to most people, but users of apps.eecs.berkeley.edu might have to upgrade their code due to new versions of the supported languages. These people have been previously contacted.

As usual, please send any questions or concerns to help@eecs.berkeley.edu.

componentCurrent VersionUpgraded Version after July 5
apache2.4.62.4.57
python2.7.53.9.18
php5.4.168.2.13
perl5.16.35.32.1
[Read more…] about Web services upgrade, Friday July 5

Filed Under: News, Resolved Incidents Services: Department Webservice, Personal Web Pages

IRIS Applications offline Sunday June 30 10a-12p

June 26, 2024 by Rob McNicholas

The IRIS Roster and Network applications will be offline this Sunday, June 30th, from 10am-12pm. During this time the service will be migrated to a new machine. Registrations or updates for network devices and computer accounts will not be possible during this time.

Update 12:36pm Rob McNicholas

This work was completed around 11am.

Filed Under: News, Resolved Incidents Services: IRIS Website

Upgrading dhcp.eecs Friday, July 5

June 26, 2024 by Lars Rohrbach

On Friday, July 5, from about noon to 2pm, we will be performing an OS upgrade for dhcp.eecs.

During this time, DHCP service will be handled by our backup DHCP server, so there should be no significant interruption of service — but no new DHCP updates will be processed (i.e. new system network registrations will not become effective until after the upgrade is complete).

[Read more…] about Upgrading dhcp.eecs Friday, July 5

Filed Under: Resolved Incidents Services: DHCP

Cory 3F Networks Offline, Morning of Tue. 6/25

June 20, 2024 by Derek Calderon

Due to planned electrical work, all Cory Hall third floor wired and wireless networks will be offline during the morning on Tuesday, June 25th. Per facilities, power (and therefore network) will be unavailable between 7:30am and 12:30pm. The network, particularly wi-fi, may take as long as 15 minutes to fully come online after power is restored.

Please contact us at help@eecs.berkeley.edu if you have any questions.

[Read more…] about Cory 3F Networks Offline, Morning of Tue. 6/25

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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