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Instructional & Research Information Systems

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New CalNet 2-Step Look for Browsers

March 23, 2022 by Lars Rohrbach

Beginning April 5, 2022, you will start to see changes in the CalNet 2-Step process for browsers (e.g., Apple Safari, Google Chrome, Mozilla Firefox, etc.). The upgraded workflow provides a simplified and accessible Duo login experience and offers a redesigned visual interface with security and usability enhancements. 

[Read more…] about New CalNet 2-Step Look for Browsers

Filed Under: Highlights

Firewall Migrations for IRIS NetApps and Instructional Servers, 3/21 6AM

March 17, 2022 by Derek Calderon

At 6AM on Monday, March 21, we will be migrating the following networks to our new border firewall:

169.229.3.96/27 (Instructional Support Group servers)
169.229.3.128/26 (IRIS NetApp file servers, including home and project shares)

There will be a brief interruption to these networks as they are migrated. This will affect all home, project, and other file storage provided by the IRIS NetApps. After the migration, we encourage system administrators to test that connections to the NetApps are behaving as expected. Some file service clients may need to be rebooted or have their nfs service restarted.

Please contact us at help@eecs.berkeley.edu with any questions or concerns.

[Read more…] about Firewall Migrations for IRIS NetApps and Instructional Servers, 3/21 6AM

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage, Wired Networking

EECS Mailing Lists Maintenance, Wed March 16 5pm

March 14, 2022 by Rob McNicholas

The Department mailing list server lists.eecs.berkeley.edu will be down for maintenance this Wednesday, March 16, 2022 beginning at 5pm. During this maintenance, the Sympa mailing list software will be upgraded to the latest version, which we hope will fix a few bugs. We expect the outage to last no longer than 2 hours. Any mail sent to a list during this time will be held for delivery after the upgrade is complete.

[Read more…] about EECS Mailing Lists Maintenance, Wed March 16 5pm

Filed Under: News, Resolved Incidents Services: Mailing Lists

Firewall Migrations for Soda and Cory Server Networks, 3/14 6AM

March 10, 2022 by Derek Calderon

At 6AM on Monday, March 14, we will be migrating these wired networks to our new border firewall:

128.32.244.0/25 (165 Cory restricted network)
128.32.244.128/25 (290 Soda restricted network)
128.32.128.0/24 (290 Soda virtual machines)

There will be a brief interruption to these networks as they are migrated. This will also affect various IRIS services such as hosted web sites and winterm. After the migration, we encourage system administrators to test that traffic across the firewall is behaving as expected.

Please contact us at help@eecs.berkeley.edu with any questions or concerns.

[Read more…] about Firewall Migrations for Soda and Cory Server Networks, 3/14 6AM

Filed Under: Resolved Incidents Services: Wired Networking

Change of Some Fileservice IP Addresses March 15

March 8, 2022 by Lars Rohrbach

Our current NetApp fileservice architecture has multiple hostnames pointing to the same IP address. As a performance measure, we will be introducing some new IP addresses for some of the hostnames, very early on Tuesday, March 15. If you have any custom firewall rules for the current IP addresses, you may need to modify them to include the new ones.

This change should not create any interruption in service. Any active mounts of the former IP addresses will continue to work.

[Read more…] about Change of Some Fileservice IP Addresses March 15

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Restricting Access to winterm.eecs

March 4, 2022 by Lars Rohrbach

As of Monday, March 21, remote desktop access to winterm.eecs will be limited to on-campus hosts and VPN clients. To access winterm.eecs from off-campus after March 21, you will need to either use the campus VPN before connecting to winterm.eecs, or configure your Remote Desktop Connection to use the campus Remote Desktop Gateway service.

[Read more…] about Restricting Access to winterm.eecs

Filed Under: Highlights Services: winterm.eecs

March 2022 Windows Server Patching

March 4, 2022 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, March 8th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 9th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, March 9th, depending on additional software updates.

[Read more…] about March 2022 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Jacobs and HMMB Firewall Migrations, 3/7 6AM

March 1, 2022 by Derek Calderon

At 6AM on Monday, March 7, we will be migrating these wired networks to our new border firewall:

169.229.62.0/24 (Jacobs Hall)
169.229.63.0/25 (BiD Lab in HMMB)

There will be a brief interruption to these networks as they are migrated. After the migration, we encourage system administrators to test that traffic across the firewall is behaving as expected.

Please contact us at help@eecs.berkeley.edu with any questions or concerns.

[Read more…] about Jacobs and HMMB Firewall Migrations, 3/7 6AM

Filed Under: Resolved Incidents Services: Wired Networking

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday March 1, 2022 06:30-07:45 am

February 28, 2022 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday March 1, 2022 06:30-07:45 am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

EECS Network Maintenance, 2/25 6AM

February 24, 2022 by Derek Calderon

Tomorrow morning, 2/25 at 6AM, we will be rebooting the Soda Hall core router in order to apply a configuration change which will resolve an issue currently affecting a small portion of network traffic. As a result, we expect most EECS network paths will be unavailable for up to 15 minutes beginning at 6AM. Some systems or services (e.g. nfs) may have connectivity issues and may need to be restarted or rebooted after this maintenance.

[Read more…] about EECS Network Maintenance, 2/25 6AM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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Recent Highlights

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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