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Derek Calderon

Cory Hall 2F Network Maintenance, 12/29 12-4PM

December 16, 2022 by Derek Calderon

Between 12 and 4PM on Thursday, December 29th, we will be replacing the access switches which serve the second floor of Cory Hall. During this time, there will be significant disruptions to the wired and wireless networks on the second floor, the second floor mezzanine, and possibly also the Cory Hall roof.

Update 12/29 16:30: This maintenance is complete. Please email help@eecs.berkeley.edu if you notice any network issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall and BWRC Network Maintenance, 12/28 11AM-4PM

December 16, 2022 by Derek Calderon

Between 11AM and 4PM on Wednesday, December 28th, we will be performing maintenance on the Soda Hall core router. Most Soda Hall wired networks will not be affected by this maintenance due to redundant links. However, Soda Hall and BWRC wi-fi, as well as BWRC’s uplink to the outside world, will experience a number of interruptions during this time.

Update 12/28 15:15: This work has been completed and all networks are online. Please email help@eecs.berkeley.edu if you notice any issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall Network Maintenance, 12/27 12-1PM

December 16, 2022 by Derek Calderon

Between 12 and 1PM on Tuesday, December 27th, we will be performing maintenance on the Soda Hall root switch. All Soda Hall wired and wireless networks will experience interruptions during this time, except for most of 290 Soda, which will remain online. (Some Instructional systems in 290 will be affected)

Update 12/27 2PM: This maintenance was completed and all networks should be back online. Please contact us at help@eecs.berkeley.edu if you have questions or notice any issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Border Maintenance, 12/27 1-2PM

December 16, 2022 by Derek Calderon

Between 1 and 2PM on Tuesday, December 27th, we will be performing a firmware upgrade on one of our two redundant border routers which connect the EECS networks to Campus and the Internet. No interruption is expected, as the other border router which is not being upgraded will be able to handle all network traffic during this maintenance.

Update 2:15P: This upgrade has been completed and both border routers are back online. Please email us at help@eecs.berkeley.edu if you notice any network issues.

Filed Under: Resolved Incidents Services: Wired Networking

EECS Network Border Maintenance, December 13-14

December 12, 2022 by Derek Calderon

This week, we will be performing network maintenance to complete the decommissioning of our old border firewalls. The work will be performed in two stages; the first between 11AM-12PM on Tuesday the 13th, and the second between 11AM-12PM on Wednesday the 14th.

We do not expect this work to have any impact to network connectivity, as the vast majority of traffic flows were migrated to our new firewall earlier in the year.

Please email help@eecs.berkeley.edu if you have any questions, or if you notice any unusual network behavior.

Update 12/14: This work has been completed without any network impact. Please email us at help@eecs.berkeley.edu if you notice any issues.

Filed Under: Resolved Incidents Services: Wired Networking

EECS-Secure Wi-Fi Shutting Down, January 4th

November 14, 2022 by Derek Calderon

At 7AM on Wed. January 4th, the EECS-Secure wireless network will be permanently retired. We recommend all wireless devices switch to using eduroam to prevent any interruptions when EECS-Secure is shut down.

If you are having trouble using eduroam, or cannot do something on eduroam that does work on EECS-Secure, please email us at help@eecs.berkeley.edu, or visit our Helpdesk in person at 395 Cory Hall.

For additional information about EECS-Secure retirement and the overall wi-fi roadmap, please see our previous announcement from April.

Filed Under: News Services: Wireless Networking

EECS Border Firewall Update, 11/3 1PM

November 3, 2022 by Derek Calderon

This afternoon at 1PM, we pushed a configuration change to the EECS border firewall which affects the firewall’s access to various configuration resources. This change was tested and we anticipate no effect; however please email help@eecs.berkeley.edu if you notice any of your machines or services suddenly become unreachable from outside the EECS network.

Filed Under: News Services: Wired Networking

Cory Hall 1F Network Outage, 10/29

October 29, 2022 by Derek Calderon

Beginning at 8:05 this morning, there is a partial wired network outage on the first floor of Cory Hall. The apparent cause is a failed switch; staff will arrive onsite this afternoon to investigate further and attempt repair.

We do not believe that wi-fi networks, or wired networks on other floors, are affected at this time.

Update 15:45: Network service was restored just prior to 3PM this afternoon. Please email help@eecs.berkeley.edu if you notice continuing network issues.

Filed Under: Resolved Incidents Services: Wired Networking

EECS-Secure Maintenance, 9/24 9PM

September 22, 2022 by Derek Calderon

At 9PM on Saturday, September 24, we will be performing additional software updates on the EECS-Secure authentication server. EECS-Secure will be unavailable between 9PM and midnight on Saturday; all other wireless networks will continue to operate normally.

[Read more…] about EECS-Secure Maintenance, 9/24 9PM

Filed Under: Resolved Incidents Services: Wireless Networking

EECS-Secure Maintenance, 9/21 9PM

September 20, 2022 by Derek Calderon

At 9PM on Wednesday, September 21, we will be performing software updates on the EECS-Secure authentication server. As a result, EECS-Secure will be unavailable between 9 and 10 PM.

[Read more…] about EECS-Secure Maintenance, 9/21 9PM

Filed Under: Resolved Incidents Services: Wireless Networking

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

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Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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