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IRIS

Instructional & Research Information Systems

ACG Web/Database Applications

ACG Web/Database Applications

Campus losing power, IRIS services shutting down

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Due to a fire threatening our transformers, PG&E has advised campus we will be losing power.

IRIS is taking proactive steps to shut down as much equipment safely before we totally lose power.

See https://www.nixle.us/9HHZX for the warning from UCPD.
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Campus recovering from major computing outage

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EECS and the rest of campus is recovering from a major computing outage that started Friday evening around 6:15pm with a fire in the campus data center. Most critical services have been restored since about 1pm Saturday, Sep 19th. More information about the fire and its impact on campus IT systems can be found on the sites http://news.berkeley.edu/ and http://ucbsystems.org/

Most EECS / IRIS services are back to normal since around 1pm Saturday. Some servers may not have recovered and will need a reboot, and IRIS staff will be attending to those as they are discovered. You may report any remaining outages to the IRIS Helpdesk.

Resolved as of 2015-09-19 13:15:00

IRIS Website unavailable, April 12 6am-8am

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The [IRIS website](https://iris.eecs.berkeley.edu), including the account and network request applications, will be offline this Sunday from 6am to 8am for database maintenance. This outage will also affect the [ACG Departmental and Administrative Web Apps](http://buffy.eecs.berkeley.edu/).

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Campus network issue affecting IRIS services

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Campus IST is investigating reports of network packet loss. This network issue affects IRIS services such as the IRIS website, and our network database and roster, since they depend upon IST databases and servers hosted on IST virtual machines.

For up to date information on this outage, please see http://ucbsystems.org/
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IRS Website down for maintenance, Sunday Feb 22

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The IRIS website (including the account and network registration forms) will be unavailable Sunday February 22 between 7:30am and 8:30am. During that time, IST will be patching the Oracle database that is used by these applications. That issue can be tracked at http://ucbsystems.org/ via CMR 3540.

Resolved as of 2015-02-22 09:33:00

IRIS website down for maintenance, May 18, 8-10am

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The campus Oracle service will be patched this weekend, and so some EECS Services which depend on Oracle will be unavailable from 8am to 10am on May 18th. These include the IRIS website (including the Network and Roster applications) and ACG’s departmental applications.

Services should resume by 10am at the latest.

Details can be found at [the campus system status website](http://ucbsystems.org/?s=2954)

Resolved as of 2014-05-18 09:15:00

Miscellaneous services affected by project space outage

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Last night’s outage of project.eecs caused a few other services to misbehave this morning. We believe all services are functioning as of around 11am.

An automatic process that generated configuration files for our DHCP server was generating truncated files, causing DHCP service to be out for some clients. That was resolved around 9:15am.

The server iris.eecs had some email stuck in its queue related to recent laptop purchase requests. Fixing that required a reboot of the server, and iris.eecs was down from around 10:30am until around 10:50am.

The ACG application server buffy.eecs apparently hung last night due to the project.eecs outage. It was rebooted this morning around 9am.

Resolved as of 2012-06-18 11:00:00

Web, Mailing List, Jabber outage May 9th, 6am

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Due to a major reorganization in the IRIS Data Center, numerous IRIS services will be unavailable 6am-8am, Wednesday May 9.

The servers that support the department’s website, the IRIS website, jabber, ACG applications, the print spooler, the Windows Terminal Server, and the department’s mailing lists will all be physically moved to new locations. Extensive prep work has been done to minimize downtime to the absolute minimum, and we hope that most services will be up sooner, but we are allotting 2 hours for this work.
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UPS Installation/Various System Outages

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Delivery is expected Monday for our new UPS which will be installed in the 290 Soda Hall server room. Some services will be down for short periods on Tuesday while they are moved off of room power and onto temporary power. Later in the week, there will be a second outage while those machines are moved onto the new UPS. Additionally, there may be a longer outage of our storage systems while some upgrades are done.

While I realize that this post is somewhat vague, a lot depends on exactly when the UPS is delivered and how long it takes to install it. I will be posting more refined notes to narrow down the scope of what services will be out (and when) as time goes on.

While we realize that there may be some inconveniences for some, please bear with us as we strive update our services and minimize outages for the future

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