The Department’s mailing list server lists.eecs.berkeley.edu will be offline for maintenance beginning at 6pm on Wednesday, January 3 2024. The server should be back up no later than 6:30pm. During this time the web interface will not be accessible, and mail to mailing lists will be delayed. This maintenance is to prepare for the January 4th power outage.
[Read more…] about Mailing List maintenance, Wed 6-6:30pmEECS Network Core Maintenance, Tues. 12/26
Between 11AM and 5PM on Tuesday, December 26th, we will be performing maintenance on one of the EECS core routers in Soda Hall in preparation for various other projects occurring in 2024. We expect that this maintenance should not affect any network traffic; however there is the possibility of a brief (~5 minute) outage to some networks in the event of an unforeseen circumstance.
Update 12/26 14:46: This maintenance has been completed without any impact to network service. Please contact us at help@eecs.berkeley.edu if you are experiencing any network issues.
Soda Hall 4F-7F Network Maintenance, Wed. 12/27
Between 12PM and 4PM on Wednesday, December 27th, we will be replacing the access switches which provide wired and wireless network connectivity on the 4th through 7th floors of Soda Hall.
During this time, wired and wireless networks on the 4th through 7th floors will experience various interruptions. Note that the Sky Computing Lab will not be affected, as the switch serving that area was already upgraded during a previous maintenance.
Update 12/27 13:24: This work has been completed and all networks are back online. Please contact us at help@eecs.berkeley.edu if you notice any connectivity issues.
Soda 3F Network Maintenance, Tonight – Dec. 15 2AM
Tonight (night of Dec.14 / morning of Dec.15) at 2AM we will be performing a software upgrade on one of the switches providing wired and wireless connectivity on the third floor of Soda Hall.
There will be a brief (approximately 5 minute) interruption to networks in the following areas:
– Wired networks in rooms 310-329, 331-333, 364A, and 373-398
– Wireless networks in rooms 373-395 and immediately surrounding areas
The following areas will not be affected:
– Wired networks in rooms 300-306A, 330, 340-349, 367-369
– Wireless networks in rooms 302-349 and immediately surrounding areas
Update: This work was completed on schedule and without any unexpected impact, but we neglected to update this post in a timely manner.
December IRIS Server Patching
Microsoft will release their patches for the month on Tuesday, December 12th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 13th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, December 13th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, December 13th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about December IRIS Server PatchingIT Support During Winter 2023 Energy Curtailment
Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 25 to Tuesday, January 2, reopening on Wednesday, January 3, 2024.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.
The IRIS Helpdesk office will be closed Wednesday, December 20 through Friday, January 5, re-opening on January 8. Helpdesk staff will be operating remotely December 20-23, and January 3-5. If you need on-site assistance between December 20-23 or January 3-5, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.
Requests for new IRIS accounts that are received after 5pm December 15 may not be processed until January 3, 2024. Requests for network support that are received after 5pm December 20 may not be processed until January 3, 2024.
During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.
Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reduced-it-support-fall-winter-holidays
Happy Holidays!
Soda Hall Power Outage on January 4, 2024
To accommodate the installation of new circuit breakers and PDU (Power Distribution Unit) connections, all electrical power to the 2nd and 4th floors of Soda Hall will be shutdown during the day of Thursday, January 4, 2024. Critical systems will be down from 6am until perhaps 5pm.
Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.
[Read more…] about Soda Hall Power Outage on January 4, 2024November IRIS Server Patching
Microsoft will release their patches for the month on Tuesday, November 14th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.
PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 15th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, November 15th, depending on additional software updates.
Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.
On Wednesday, November 15th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).
[Read more…] about November IRIS Server PatchingIssue with project/home filesystem exports
Staff are investigating widespread reports that NFS-exported filesystems from the department fileserver became no longer accessible, as of yesterday evening. This affects both home directories and project storage shares.
[Read more…] about Issue with project/home filesystem exportsBlum and Calvin Wi-Fi Maintenance, week of 10/30
On the week of October 30th, Berkeley IT will be performing wi-fi maintenance in Blum Hall and the Calvin Lab. This maintenance will begin on Monday 10/30 and is expected to take five (5) business days. The purpose of this work is to upgrade existing wireless APs as well as increase coverage by adding APs in more locations.
There will be localized disruptions to wi-fi service as the APs are swapped out, but the buildings as a whole are expected to stay online throughout.
Please contact us at help@eecs.berkeley.edu with any questions about this work.