Get Help

Contact the Helpdesk

If it’s computing problems you have, the helpdesk is your solution.

• E-mail: help@eecs.berkeley.edu
• Call: +1 510 642-7777
• Visit:
  • 395 Cory Hall (M–F, 9:30a.m. to 5:00p.m.) (beginning week of July 12, 2021, Tue/Thu 9:30a.m. to 5:00p.m.; we’ll be back to normal M-F hours before beginning of Fall semester.)

Help Them Help You

When reporting a problem, please include:

1. Your name.
2. Your phone, e-mail, or other means of contact.
3. Your status within the department (staff, grad student, undergrad, etc).
4. Your affiliation within the department (your research group, your supervisor, or your sponsor if you are a guest).
5. As complete a description of the problem as possible.

If you would like to report a problem with the network, please use the Network Problem Report Form