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IRIS

Instructional & Research Information Systems

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Get Help

Contact the Helpdesk

If it’s computing problems you have, the helpdesk is your solution.

  • E-mail: help@eecs.berkeley.edu
  • Call: +1 510 642-7777
    • California Relay Service 711
  • Visit:
    • 395 Cory Hall (M–F, 9:30a.m. to 5:00p.m.)

Help Them Help You

When reporting a problem, please include:

  1. Your name.
  2. Your phone, e-mail, or other means of contact.
  3. Your status within the department (staff, grad student, undergrad, etc).
  4. Your affiliation within the department (your research group, your supervisor, or your sponsor if you are a guest).
  5. As complete a description of the problem as possible.

If you would like to report a problem with the network, please use the Network Problem Report Form

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IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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