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Instructional & Research Information Systems

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Personal Web Pages

Personal Web Pages

Dept NetApp Filer Maintenance, 3pm January 3, 2022

December 21, 2021 by Lars Rohrbach

We will be performing an OS upgrade on our departmental NetApp filers (upgrading from OnTAP version 9.7 to 9.8), which will require a service outage from 3pm to 9pm on Monday, January 3, 2022. All NFS and CIFS access to the filer (home and project storage) will be down during that time. Services (e.g. webservice) that depend on this storage will also be down or unresponsive.

While we are scheduling a 6 hour maintenance window, we will attempt to minimize the service outage if possible.

When maintenance is completed, NFS clients should automatically resume normal operation. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about Dept NetApp Filer Maintenance, 3pm January 3, 2022

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Ending support for TLS 1 and TLS 1.1 on March 24, 2020

March 3, 2020 by Rob McNicholas

Following the lead of the campus, Google, and other industry leaders, IRIS will be ending support for the older security protocols TLS 1.0 and TLS 1.1 on the department web servers (e.g. people.eecs.berkeley.edu, www2.eecs.berkeley.edu, iris2.eecs.berkeley.edu, and any IRIS-hosted web site) on March 24, 2020. If you are using a modern web browser, you will not notice any changes.

Filed Under: News, Resolved Incidents Services: Department Webservice, IRIS Website, Personal Web Pages

Potential Campus Power Outage

October 8, 2019 by Lars Rohrbach

We have been alerted to possible PG&E power outages due to fire danger, and that campus power may be shutdown at some point over the next 2-3 days. If we receive notice of imminent shutdown, we will work to safely shutdown our NetApp fileserver and other critical infrastructure systems; this may occur on very short notice.

We will endeavor to update this News item as we receive any updates.

See also https://berkeley.statusdashboard.com/

We recommend you proceed with shutting down any non-essential machines in advance, e.g. shutting down workstations at the end of the work day.

[Read more…] about Potential Campus Power Outage

Filed Under: Resolved Incidents Services: Home Directory Storage, Mailing Lists, Personal Web Pages, Project Storage, Wired Networking, Wireless Networking

New SSL Certificate installed for IRIS-hosted websites

May 13, 2019 by Rob McNicholas

The SSL certificate for people.eecs.berkeley.edu and all other IRIS-hosted websites has been renewed. The new certificate expires May 12, 2021 and has the following fingerprints:

SHA-256 Fingerprint: D3:48:EE:23:64:CB:FD:FD:E5:F5:8E:5D:6E:F0:1B:F3:F7:CE:E4:7B:E3:2E:16:9D:4E:07:4A:A7:15:94:7B:8B
SHA-1 Fingerprint: 37:40:17:82:A1:42:D5:8C:68:C4:9E:23:C9:00:E1:3E:D2:2C:D9:1E
[Read more…] about New SSL Certificate installed for IRIS-hosted websites

Filed Under: News Services: Department Webservice, Personal Web Pages

Most IRIS Services Offline, 7/31 11PM – 8/1 9AM

July 31, 2018 by Derek Calderon

Power will be shut down to our primary server room in order to complete tests of and apply load to our new UPS backup system. **Most services including file storage will be offline from 11PM Tues. 7/31 to 9AM Wed. 8/1**.

* **Network infrastructure** including wired and wireless networks and DHCP/DNS services will remain online (except in 290 Soda).

* **LDAP and Active Directory** authentication services will remain online.

* The **IRIS website** and portions of the department website including **personal homepages**, as well as other IRIS services that depend on file storage, will be shut down **starting at 11PM Tues. 7/31**.

* **Storage services**, including home and project file storage, will be shut down at **12 AM Wed. 8/1**.

* All services are scheduled to be **restored by 9AM Wed. 8/1**, but may be online earlier if maintenance is completed ahead of schedule.

As the IRIS website will be unavailable during this maintenance, https://status.eecs.berkeley.edu will be available for in-the-moment status updates.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Most IRIS Services Offline, 7/31 11PM – 8/1 9AM

Filed Under: Resolved Incidents Services: Home Directory Storage, IRIS Website, Mailing Lists, Personal Web Pages, Project Storage, Unix Login Server, winterm.eecs

IT and Electrical Maintenance Shutdown, Sat. 6/16/18

June 15, 2018 by Derek Calderon

On Saturday, June 16th, the campus high voltage team will be cutting power to **Soda, Jacobs, Etcheverry, and North Gate Halls** to complete critical power grid maintenance. The electrical shutdown is currently scheduled for **8AM to 1PM** and these buildings will be **closed** during this time to all but critical staff related to the maintenance projects.

We are also taking this time to perform safety tests in our server and network rooms, as well as replacing the failed battery backup system in our primary server room. As a result, **the outage window for most IT services** (other than basic network connectivity) **is 11PM 6/15 – 9PM 6/16**.

Anybody with computers and electronics in Soda and Jacobs is **STRONGLY RECOMMENDED** to power off their noncritical systems when leaving the office on Friday, June 15. Critical systems **MUST** be powered off by 6AM on Saturday the 16th. This includes machines hosted in the 340 Soda server room, and a separate message will be sent to those system administrators next week.

As most of EECS’ IT infrastructure is hosted in Soda Hall, this will have some impacts which are detailed below. This will affect all EECS locations which are not undergoing electrical maintenance: **Cory, Sutardja Dai and Blum Halls, the Calvin Lab, and BWRC** as well as remote users.

* **Network infrastructure** (wired and wireless connections, including DHCP and DNS services) **will be offline for a brief period between 6:00 and 6:30 AM** in order to perform annual Emergency Power Off and Fire Alarm tests in our network core. Basic networking (including DHCP/DNS) will be restored by 6:30 and should remain up for the remainder of the day for all locations outside of Soda and Jacobs Hall.

* The IRIS website and portions of the department website including personal homepages, as well as other IRIS services that depend on file storage, will be shut down **starting at 11PM Fri. 6/15**

* Storage services, including home and project file storage, will be shut down at **12 AM Sat. 6/16**

* All services are scheduled to be **restored by 9PM**, but may be online earlier if maintenance is completed ahead of schedule.

As the IRIS website will be unavailable during this maintenance, https://status.eecs.berkeley.edu will be available for in-the-moment status updates.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about IT and Electrical Maintenance Shutdown, Sat. 6/16/18

Filed Under: Resolved Incidents Services: Home Directory Storage, IRIS Website, Mailing Lists, Personal Web Pages, Project Storage, Unix Login Server, winterm.eecs, Wired Networking, Wireless Networking

Power Failure in Soda Machine room 11:40am Dec 20

December 20, 2017 by Rob McNicholas

Contractors attempting to repair the UPS in our primary machine room tripped a breaker which disabled most IRIS services. Service has been mostly restored as of around 2:05pm.

The lists.eecs.berkeley.edu mailing list server is still being rebooted but should be back shortly.

Resolved as of 2017-12-20 14:07:00

Filed Under: Resolved Incidents Services: Active Directory, E-mail Forwarding, FTP Server, Home Directory Storage, IRIS Website, LDAP, Mailing Lists, NIS, Personal Web Pages, Project Storage

Brief outages to various IRIS services, Sep 7, 6pm

September 7, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Thursday, Sep 7, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 15 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)
[Read more…] about Brief outages to various IRIS services, Sep 7, 6pm

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages

Dept Webserver Issues, Restarting at 12noon

August 18, 2017 by Rob McNicholas

The Department webserver which hosts people.eecs.berkeley.edu and most other project websites in the department has hung twice today, once around 8:30am and once around 10:15am. It will be patched and restarted at 12 noon.

A new version of the Apache web server software has just been released which fixes a vulnerability that could be responsible for the problems. Apache will be patched and restarted today at noon, and the webserver will be unavailable for approximately 10 minutes during this time.

Resolved as of 2017-08-18 12:06:00

Filed Under: Resolved Incidents Services: FTP Server, Personal Web Pages

Brief outages to some IRIS services, Aug 2 6pm-7pm

August 2, 2017 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Aug 2, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)
[Read more…] about Brief outages to some IRIS services, Aug 2 6pm-7pm

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages

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Outages to campus services are listed at berkeley.statusdashboard.com.

Recent Highlights

IT Support During Winter 2022 Energy Curtailment

December 7, 2022 by Lars Rohrbach

Upcoming Change to EECS Firewall Handling of SSH

September 22, 2022 by Lars Rohrbach

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