Instructional & Research Information Systems
Microsoft will release their patches for the month on Tuesday, December 13th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 14th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, December 14th, depending on additional software updates.
Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Friday, December 23 to Monday, January 2, reopening on Tuesday, January 3, 2023.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.
The IRIS Helpdesk office will be closed Wednesday, December 21 through Wednesday, January 4, re-opening on January 5. If you need assistance between December 21-22 or January 3-4, please email help@eecs, and we may be able to schedule an appointment with you. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs during the campus closure period, but staff may not receive or reply to these messages until January 3.
Requests for network support or new IRIS accounts that are received after 5pm December 21 may not be processed until January 3, 2023.
During the break, Instructional labs will be locked, but the main servers will remain online (for details, see the Instructional website). Instructional support staff will occasionally monitor inst@eecs email over the break. Please be aware, though, that staff may not be able to respond or reply to messages until January 3.
Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Information regarding campus IT closures is available here: https://technology.berkeley.edu/news/reminder-reduced-it-support-winter-holidays-and-curtailment
Happy Holidays!
By mid-morning on Thursday November 24, 2022, the dhcp configured printers listed below, formerly on the 10.2.10.0/24 RFC 1918 network, will be migrated to the 10.21.33.0/24 network and the associated DNS changes should have propagated.
If a printer is having issues, please try turning the power off to the printer for one minute and then turn the power back on.
Please let us (help@eecs) know if you have any questions.
[Read more…] about Cory Hall RFC 1918 network printer migration Thursday November 24, 2022At 7AM on Wed. January 4th, the EECS-Secure wireless network will be permanently retired. We recommend all wireless devices switch to using eduroam to prevent any interruptions when EECS-Secure is shut down.
If you are having trouble using eduroam, or cannot do something on eduroam that does work on EECS-Secure, please email us at help@eecs.berkeley.edu, or visit our Helpdesk in person at 395 Cory Hall.
For additional information about EECS-Secure retirement and the overall wi-fi roadmap, please see our previous announcement from April.
Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.
login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.
The departmental dhcp server is scheduled for downtime from 6:30am to 7am.
cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.
rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.
The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.
We expect actual downtimes to be less than scheduled.
[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday November 8, 2022 06:30-07:45 amMicrosoft will release their patches for the month on Tuesday, November 8th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 9th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, November 9th, depending on additional software updates.
[Read more…] about November Windows Server PatchingThis afternoon at 1PM, we pushed a configuration change to the EECS border firewall which affects the firewall’s access to various configuration resources. This change was tested and we anticipate no effect; however please email help@eecs.berkeley.edu if you notice any of your machines or services suddenly become unreachable from outside the EECS network.
Beginning at 8:05 this morning, there is a partial wired network outage on the first floor of Cory Hall. The apparent cause is a failed switch; staff will arrive onsite this afternoon to investigate further and attempt repair.
We do not believe that wi-fi networks, or wired networks on other floors, are affected at this time.
Update 15:45: Network service was restored just prior to 3PM this afternoon. Please email help@eecs.berkeley.edu if you notice continuing network issues.
Microsoft will release their patches for the month on Tuesday, October 11th, 2022. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, October 12th, at 3:00 am.
WINTERM may be unavailable till 10:00 am Wednesday, October 12th, depending on additional software updates.
[Read more…] about October Windows Server PatchingAt 9PM on Saturday, September 24, we will be performing additional software updates on the EECS-Secure authentication server. EECS-Secure will be unavailable between 9PM and midnight on Saturday; all other wireless networks will continue to operate normally.
[Read more…] about EECS-Secure Maintenance, 9/24 9PM