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Instructional & Research Information Systems

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NetApp Fileserver Maintenance, Friday November 28, 2025

November 12, 2025 by Lars Rohrbach

We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileservers, from 8am to 12pm on Friday, November 28, 2025.

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Friday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

Filed Under: Scheduled Maintenance Services: Department Webservice, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

November IRIS Server Patching

November 7, 2025 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, November 11th, 2025. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday, Wednesday, or Thursday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 12th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases) will be patched and rebooted Wednesday night. DNS servers cronus and themis may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Thursday, November 13th, the departmental DHCP server is scheduled for downtime from about 9am to 9:30am (actual downtime is expected to be shorter than scheduled). Linux login servers login.eecs/login-mfa.eecs will also be patched and rebooted around this time.

Filed Under: Scheduled Maintenance Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

Soda Hall Electrical Shutdown and BWRC Network Outage, 11/5 7PM

October 30, 2025 by Lars Rohrbach

Our Facilities crew has received the new circuit breaker to be installed on the first floor of Soda (see previous IRIS News items for September 18 and September 8), and has scheduled the installation for the evening of Wednesday, November 5. As announced to Soda Hall occupants by the building manager via email, power to the building will be out between 7PM and 10:30PM, so building occupancy will not be allowed.

Since this outage is expected to be longer than the previous work, IRIS will be shutting down the department NetApp fileservers, and all systems that depend on them (such as webservers and login servers). Fileservers will be shutdown at 6:45PM; most other systems will be shutdown between 6PM and 6:30PM. Please shutdown any systems that depend on IRIS fileservice by 6:30PM.

We plan to keep dhcp.eecs and lists.eecs, the department mailing list server, online during this time. Redundant services such as Active Directory and LDAP will continue to be served from Cory Hall.

BWRC networks may be offline for a time during this shutdown, as they are dependent on Soda Hall.

Please contact us at help@eecs.berkeley.edu if you have any questions.

[Read more…] about Soda Hall Electrical Shutdown and BWRC Network Outage, 11/5 7PM

Filed Under: Resolved Incidents

Updated winterm.eecs now available

October 22, 2025 by Lars Rohrbach

An updated winterm.eecs, running Windows Server 2025, is now available as a Windows Remote Desktop Server. As soon as the new DNS records propagate, your connection to winterm.eecs will find this updated OS with updated software versions.

Access and software is much like the previous winterm.eecs, though with a desktop experience that’s similar to Windows 11. See our EECS Login Servers page for more information on using winterm.eecs.

If you need to access the previous winterm.eecs (e.g. to copy files kept locally), it will remain online for the next week or two as winterm-old.eecs.berkeley.edu. Feel free to contact help@eecs if you need us to copy your profile from winterm-old to the new winterm.

Filed Under: Highlights Services: winterm.eecs

October IRIS Server Patching

October 10, 2025 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, October 14th, 2025. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday, Wednesday, or Thursday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, October 15th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases) will be patched and rebooted Wednesday night. DNS servers cronus, themis, and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Thursday, October 16th, the departmental DHCP server is scheduled for downtime from about 9am to 9:30am (actual downtime is expected to be shorter than scheduled). Linux login servers login.eecs/login-mfa.eecs will also be patched and rebooted around this time.

[Read more…] about October IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

winterm.eecs Upgrade, Friday Oct 10

October 3, 2025 by Lars Rohrbach

The Windows Remote Desktop server winterm.eecs will be taken offline at about 10am Friday, October 10, 2025, so that we may perform an in-place upgrade to a newer version of Windows Server. This upgrade may take a few hours; we expect that winterm.eecs will be usable again by mid-afternoon.

[Read more…] about winterm.eecs Upgrade, Friday Oct 10

Filed Under: Resolved Incidents Services: winterm.eecs

Soda 2F Network Interruption, 9/18 10:41 AM

September 18, 2025 by Derek Calderon

Networks on the second floor of Soda Hall were unavailable for approximately 5-10 minutes today beginning at 10:41 AM. This occurred due to a switch crash during troubleshooting a memory leak.

The network is now stable, but the memory leak issue still exists and requires further network disruption to resolve. We will be attempting to address this during tonight’s already-scheduled Soda Hall electrical shutdown.

Please contact us at help@eecs.berkeley.edu if you have any questions.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Soda Hall Electrical Shutdown and BWRC Network Outage, 9/18 7PM

September 16, 2025 by Lars Rohrbach

Following up on the previous scheduled power outage, the electricians still need to try addressing the failed circuit breaker on the first floor of Soda, since first floor lights and Soda Hall main supply and exhaust fans remain off, and parts of the building are becoming unbearably hot due to lack of airflow.

Similarly to last time, Soda Hall will be completely without power beginning at 7PM. Please shut down your systems before 7PM on Thursday to avoid any issues. This includes all systems in the Soda 340 server room. Power is expected to be restored by 8:15PM.

We expect all IRIS services to remain available, due to a combination of battery backups and redundant servers in other buildings.

BWRC networks will be offline during this shutdown, as they are dependent on Soda Hall.

Please contact us at help@eecs.berkeley.edu if you have any questions.

[Read more…] about Soda Hall Electrical Shutdown and BWRC Network Outage, 9/18 7PM

Filed Under: Resolved Incidents

Temporary loss of DHCP network support for some desktops, Sep 13

September 15, 2025 by Lars Rohrbach

Late Saturday, September 13, an issue arose with our automatic DHCP support of registered desktop machines (wired network support of desktops/workstations without fixed IP addresses).

This appears to have affected devices with hostnames beginning with letters r through z, which have network registrations older than one year. Those devices would have lost their DHCP lease, and so would have lost their network connection, sometime early Sunday.

We have restored a known-good version of the DHCP support file for these hosts, and they should generally come back online with no intervention needed. Some devices may need to be rebooted, if they don’t come back online automatically.

Staff are continuing to investigate the root cause of the issue.

[Read more…] about Temporary loss of DHCP network support for some desktops, Sep 13

Filed Under: Resolved Incidents Services: DHCP

September IRIS Server Patching

September 5, 2025 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, September 9th, 2025. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday, Wednesday, or Thursday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, September 10th, at 3:00am. WINTERM may be unavailable until 10:00am Wednesday, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases) will be patched and rebooted Wednesday night. DNS servers cronus, themis, and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Thursday, September 11th, the departmental DHCP server is scheduled for downtime from about 9am to 9:30am (actual downtime is expected to be shorter than scheduled). Linux login servers login.eecs/login-mfa.eecs will also be patched and rebooted around this time.

[Read more…] about September IRIS Server Patching

Filed Under: Resolved Incidents Services: DHCP, Mailing Lists, Print Server, Unix Login Server, WDS, winterm.eecs

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