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Resolved Incidents

January 2021 Windows Server Patching

January 12, 2021 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, January 12th, 2021. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, January 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, January 13th, depending on additional software updates.

[Read more…] about January 2021 Windows Server Patching

Filed Under: Resolved Incidents Tagged With: Print Server, WDS, winterm.eecs

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday December 22, 2020 06:30-07:45am

December 21, 2020 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday December 22, 2020 06:30-07:45am

Filed Under: Resolved Incidents Tagged With: DHCP, DNS, NTP, SMTP Server, Unix Login Server

December 2020 Windows Server Patching

December 6, 2020 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, December 8th, 2020. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 9th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, December 9th, depending on additional software updates.

[Read more…] about December 2020 Windows Server Patching

Filed Under: Resolved Incidents Tagged With: Print Server, WDS, winterm.eecs

DNS and NTP servers reboot for NIS retirement Tuesday December 1, 2020 6:45am to 7:15am

November 23, 2020 by Mark Kraitchman

In conjunction with the scheduled NIS retirement, cronus and
rhea (DNS and NTP servers) will be rebooted.

Info about the NIS retirement is at –
https://iris.eecs.berkeley.edu/news/ongoing/nis-retirement-in-eecs-dec-2020/

cronus is scheduled for downtime from 6:45am-7:00am.

rhea is scheduled for downtime from 7:00am-7:15am.

We expect actual downtimes to be less than scheduled.

[Read more…] about DNS and NTP servers reboot for NIS retirement Tuesday December 1, 2020 6:45am to 7:15am

Filed Under: Resolved Incidents Tagged With: DNS, NTP

Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday November 17, 2020 06:30-07:45am

November 16, 2020 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS, NIS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS, NIS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday November 17, 2020 06:30-07:45am

Filed Under: Resolved Incidents Tagged With: DHCP, DNS, NIS, NTP, SMTP Server, Unix Login Server

November 2020 Windows Server Patching

November 8, 2020 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, November 10th, 2020. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 11th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, November 11th, depending on additional software updates.

[Read more…] about November 2020 Windows Server Patching

Filed Under: Resolved Incidents Tagged With: Print Server, WDS, winterm.eecs

Wi-Fi Outage, Cory and Sutardja Dai Halls

November 7, 2020 by Derek Calderon

From around 6:15 this morning, all wi-fi networks are offline in the following locations:

  • Cory Hall 1F
  • Cory Hall 3F
  • Cory Hall 5F
  • Sutardja Dai Hall 2-7F
  • SDH NanoLab 5/6F

We have determined the root cause (a firmware bug) but are unable to resolve the issue remotely. We expect service to be restored later this morning.

Update: Service has been restored in all areas as of 10:45AM. Please email help@eecs.berkeley.edu if you notice any continuing issues.

Filed Under: Resolved Incidents Tagged With: Wireless Networking

Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday October 27, 2020 06:30-07:45am

October 26, 2020 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS, NIS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS, NIS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday October 27, 2020 06:30-07:45am

Filed Under: Resolved Incidents Tagged With: DHCP, DNS, NIS, NTP, SMTP Server, Unix Login Server

SDH 1F Wi-Fi Outage

October 14, 2020 by Derek Calderon

As of around 6:46 PM, Sutardja Dai first floor wi-fi is offline due to an apparent failed switch. Staff will be onsite tomorrow and we expect to restore service by the early afternoon.

Update 10/15 8:13AM: Thanks to an assist from one of our IST colleagues who was in the area, wi-fi service on SDH 1F has been restored earlier than expected. We will continue to monitor for stability.

Filed Under: Resolved Incidents Tagged With: Wireless Networking

Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday October 13, 2020 06:30-07:45am

October 12, 2020 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS, NIS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS, NIS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:5am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP, NIS) downtime Tuesday October 13, 2020 06:30-07:45am

Filed Under: Resolved Incidents Tagged With: DHCP, DNS, NIS, NTP, SMTP, Unix Login Server

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