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Instructional & Research Information Systems

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Brief Downtime for Multiple IRIS Services

February 25, 2009 by IRIS Staff

The EECS Department website, FTP server, Windows Terminal Server (winterm), the IRIS website, Jabber, and Sympa (mailing list) services will all experience brief periods of unavailability beginning at 7:00am on Wednesday, February 25, 2009, possibly lasting until 8:00am.

The servers hosting these services will be changing IP addresses during this time as their current subnet (128.32.139.0/24) is being repurposed. DNS will be updated at 7:00am as well, so you shouldn’t need to make any changes to client applications unless you’ve been accessing any of these services directly by their IP rather than by their DNS name.
[Read more…] about Brief Downtime for Multiple IRIS Services

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, winterm.eecs

IRIS wireless networks problem at BWRC

February 20, 2009 by Mark Kraitchman

The IRIS dhcp daemon was not responding to requests for EECS, EECS-Open and EECS-Secure network support at BWRC (the 128.32.63.128/25 network).

A script utilized to update dhcp support at BWRC for the EECS, EECS-Open and EECS-Secure networks contained a logic error which resulted in an attempted restart of the dhcpd daemon when the dhcpd configuration files contained an error. Both the configuration file and the script were corrected and the dhcp daemon was started to resume service.

AirBears support at BWRC was not affected by this outage.

IRIS wireless support in other buildings was not affected.

This incident was not related to some devices on the BWRC restricted network (128.32.63.0/26) having incorrect netmasks.

Resolved as of 2009-02-20 13:14:00

Filed Under: Resolved Incidents Services: DHCP

IMAP Server Connectivity Problems

February 19, 2009 by IRIS Staff

IDSG is aware the imap server is experiencing intermittent connectivity problems and are working to resolve the issue.

We will keep you informed of further developments.
[Read more…] about IMAP Server Connectivity Problems

Filed Under: Resolved Incidents Services: IMAP Server

February 2009 Server Patching

February 10, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, February 10th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, February 11th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, February 11th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-02-11 17:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Announcing New EECSbackup for Windows, MacOSX

February 6, 2009 by Lars Rohrbach

IRIS would like to encourage the EECS community to keep appropriate backups of important data. To that end, IRIS is making EECSbackup scripts available to Windows and MacOS users. We continue to recommend that important files be kept in your EECS home directory, where snapshots and backups are routine, to safeguard against laptop or desktop hardware failure; these backup scripts can help you simplify the copying of your important local data from your laptop or desktop to your EECS home directory.

EECSbackup scripts are currently being provided as a “public beta” release; feedback to help@eecs is welcome.

Please see the EECSbackup FAQ page for more information.

Filed Under: News

LINUX SWW

February 5, 2009 by IRIS Staff

Linux SWW is intended to host only licensed software. Starting Monday, February 23rd, there will be an extensive cleanup to remove out-of-date
non-licensed packages still lingering there.

Filed Under: News

mailspool.CS.Berkeley.EDU was not accepting incoming email

February 5, 2009 by Mark Kraitchman

mailspool.CS.Berkeley.EDU was not accepting incoming email from Thursday February 5, 2009 02:56 to 05:30.

This resulted in delay of delivery of email. No email was lost. No warning messages should have been sent back to senders.

It appears the process table on mailspool.CS.Berkeley.EDU became full. It appears this may have been a ddos attack.

mailspool.CS.Berkeley.EDU was rebooted to resume normal service.

Resolved as of 2009-02-05 05:30:00

Filed Under: Resolved Incidents Services: SMTP Server

Webmail Interface is Down

February 3, 2009 by IRIS Staff

The Department’s webmail interface on the IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on The IRIS Website as they become available.
[Read more…] about Webmail Interface is Down

Filed Under: Resolved Incidents Services: IMAP Server

Matlab license expired

February 2, 2009 by Lars Rohrbach

Our departmental Matlab license expired January 31, 2009.

We are still awaiting an updated license from central campus, who had assured us that the existing license would operate under a 30-day grace period.

IRIS staff will work with campus to expedite our license replacement.
[Read more…] about Matlab license expired

Filed Under: Resolved Incidents Services: Matlab Licensing

Wireless network outage

January 30, 2009 by Janet Shu

One of EECS switches requires to reboot On Jan 30 (Friday) at 6:00AM. This will affect EECS wireless services from 5-7 floors at Soda Hall. This rebooting should be less than 5 mins. Please keep your plan accordingly.

Resolved as of 2009-02-04 12:51:00

Filed Under: Resolved Incidents Services: Wireless Networking

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