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IRIS

Instructional & Research Information Systems

February 2009 Server Patching

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Microsoft will release their patches for the month on Tuesday, February 10th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, February 11th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, February 11th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-02-11 17:00:00

Announcing New EECSbackup for Windows, MacOSX

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IRIS would like to encourage the EECS community to keep appropriate backups of important data. To that end, IRIS is making EECSbackup scripts available to Windows and MacOS users. We continue to recommend that important files be kept in your EECS home directory, where snapshots and backups are routine, to safeguard against laptop or desktop hardware failure; these backup scripts can help you simplify the copying of your important local data from your laptop or desktop to your EECS home directory.

EECSbackup scripts are currently being provided as a “public beta” release; feedback to help@eecs is welcome.

Please see the EECSbackup FAQ page for more information.

LINUX SWW

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Linux SWW is intended to host only licensed software. Starting Monday, February 23rd, there will be an extensive cleanup to remove out-of-date
non-licensed packages still lingering there.

mailspool.CS.Berkeley.EDU was not accepting incoming email

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mailspool.CS.Berkeley.EDU was not accepting incoming email from Thursday February 5, 2009 02:56 to 05:30.

This resulted in delay of delivery of email. No email was lost. No warning messages should have been sent back to senders.

It appears the process table on mailspool.CS.Berkeley.EDU became full. It appears this may have been a ddos attack.

mailspool.CS.Berkeley.EDU was rebooted to resume normal service.

Resolved as of 2009-02-05 05:30:00

Wireless network outage

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One of EECS switches requires to reboot On Jan 30 (Friday) at 6:00AM. This will affect EECS wireless services from 5-7 floors at Soda Hall. This rebooting should be less than 5 mins. Please keep your plan accordingly.

Resolved as of 2009-02-04 12:51:00

Mailing List maintenance, Friday, Jan 23, 6pm

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The Department’s mailing list server, lists.eecs.berkeley.edu, will be shutdown, upgraded and restarted starting at 6pm tonight. Mail sent to department mailing lists will be delayed during the outage, which is not expected to last longer than 15 minutes. The lists.eecs web interface will also be unavailable during this time.

A minor upgrade to the mailing list software was recently released which fixes a bug that was introduced in the previous version. Some of our mailing lists were affected by this bug, so we are upgrading with short notice.

The upgrade has been applied to a test server with no issues, and we expect the total downtime to be less than 5 minutes.

[Actual downtime was 7:17pm – 7:18pm.]

Resolved as of 2009-01-23 19:18:00

delayed email via gateway.EECS.Berkeley.EDU

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Delivery of email via gateway.EECS.Berkeley.EDU to @EECS.Berkeley.EDU, @CS.Berkeley.EDU and @ERSO.Berkeley.EDU email addresses was delayed starting at Thursday January 22, 2009 19:22.

gateway.EECS.Berkeley.EDU was unable to deliver email to one of the EECS SMTP servers that expands forwarding for users and mailing lists due to a temporary problem on that SMTP server. gateway.EECS.Berkeley.EDU should have then tried the other EECS SMTP server that expands forwarding, but it did not.

Normal service resumed Friday January 23, 2009 06:14. No email was lost. Warning messages concerning the delivery delay were sent to EECS and ERSO senders after four hours.

Staff is studying the situation and considering options to make the situation more robust in order to prevent future similar unplanned outages/delays.

Resolved as of 2009-01-23 06:14:00