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Instructional & Research Information Systems

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Wireless outage near BID center in the Hearst Memorial Mining Building.

January 20, 2009 by IRIS Staff

EECS Networks reports that the Wireless service near the BID center (3rd floor of the Hearst Memorial Mining Building) is out.

The Network Crew says the AP (the device that transmits and receives data for this location) has failed and will be replaced tomorrow morning likely before 9 a.m. (Wednesday, January 21st, 2009).

An update will be forth coming.
[Read more…] about Wireless outage near BID center in the Hearst Memorial Mining Building.

Filed Under: Resolved Incidents Services: Wireless Networking

Webmail Interface on IMAP Server

January 16, 2009 by IRIS Staff

The Department’s webmail interface on the IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on The IRIS Website as they become available.
[Read more…] about Webmail Interface on IMAP Server

Filed Under: Resolved Incidents Services: IMAP Server

Secutity Alert: MS Updates for Multiple SMB Vulnerabilities

January 14, 2009 by IRIS Staff

With yesterdays patches, Microsoft released updates to address vulnerabilities in the Server Message Block (SMB) Protocol that affects all supported versions Microsoft Windows.

Please make sure your device has this patch, KB958687.

For more information or to download the specific patch for your Windows version see;

http://www.microsoft.com/technet/security/bulletin/ms09-001.mspx

Filed Under: News

January 2009 Server Patching

January 13, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 13th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, January 14th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, January 14th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-01-14 13:28:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Emergency Blade Swap

January 12, 2009 by IRIS Staff

An emergency blade swap in one of the 315 switches will be done at 12:30 ie in a few minutes. This will only concern a few users and only be down for less than 5 minutes.

Resolved as of 2009-01-12 12:41:00

Filed Under: Resolved Incidents Services: Wired Networking

WINSWW Software Update

January 8, 2009 by IRIS Staff

The below list of software will be retired from winsww.eecs effective Feb 1st. The installers will no longer be available for download nor via the Add Remove Control Panel in Windows.

This software is maintained (and far more up to date) in other locations. Those locations are documented at winsww\sww\public\software.txt

adobe_reader,
allegro_cl,
cygwin,
exceed,
firefox,
ghostscript,
gsview,
java,
miktex,
oracle_calendar,
perl,
putty,
python,
remote desktop,
symantec,
t60updates,
tcl,
texpoint,
thunderbird,
treesize,
cisco vpn client,
windows services for unix,
xemacs
[Read more…] about WINSWW Software Update

Filed Under: News

IMAP server down @9:45pm

January 6, 2009 by Rob McNicholas

The Department’s IMAP server is down. Staff have been notified and are working on the problem. Updates will be posted on [The IRIS Website](https://iris.eecs.berkeley.edu) as they become available.

Resolved as of 2009-01-06 23:11:00

Filed Under: Resolved Incidents Services: IMAP Server

Printer server problem

January 6, 2009 by Rob McNicholas

The EECS Department’s print server, print.eecs.berkeley.edu, was working intermittently between 10:30 and 11:30am today. After several attempts to restart the print service, the entire machine was rebooted at 11:30, which resolved the problem.

Resolved as of 2009-01-06 11:30:00

Filed Under: Resolved Incidents Services: Print Server

Brief Network Disruption.

January 5, 2009 by IRIS Staff

All connectivity between EECS and the outside world was briefly disrupted. The exact cause of the outage is unknown; log messages are inconclusive. The primary symptom was dropped OSPF routes on the links which traverse the EECS firewall links. While nobody was actively working on the equipment at that time, it’s possible this outage is related to preliminary testing of new 10GB network links to campus. The problem seems to have resolved itself.

Resolved as of 2009-01-05 16:24:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Mailing Lists Maintenance, Sunday, Jan 4th, 10pm

January 4, 2009 by Rob McNicholas

The Department’s mailing list server, lists.eecs.berkeley.edu, will be offline beginning at 10pm for maintenance. The mailing list software will be upgraded to Sympa 5.4.4. This is a minor upgrade which consists of numerous bug fixes.

Service should resume no later than 11pm, probably much sooner.

During the outage, any mail sent to a department mailing list will be held for delivery. All mail will be delivered when the maintenance is completed.

Resolved as of 2009-01-04 22:06:00

Filed Under: Resolved Incidents Services: Mailing Lists

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