Header Search Widget

IRIS

Instructional & Research Information Systems

Problems with IMAP login

by

We are currently experiencing problems with the IMAP service which prevent successful login to imap.eecs.berkeley.edu to retrieve and read email.

Access via mail clients such as Thunderbird or mutt is affected – those trying to access mail this way will experience login failures despite using valid logins and passwords.

Access via the webmail client at https://www.eecs.berkeley.edu/Mail is also affected. While login is successful, only the address book is available – no mail access is available.

Outgoing email via gateway.eecs.berkeley.edu is unaffected. Mail forwarding to other email services such as CalMail should still continue to work.

IRIS Staff are working to resolve this problem.
[Read more…] about Problems with IMAP login

Sutardja Dai Hall is online!

by

IRIS network engineers have been hard at work designing and deploying data networks throughout Sutardja Dai Hall, the new home of the Center for Information Technology Research in the Interest of Society (CITRIS) and the Dado and Maria Banatao Institute@CITRIS Berkeley.

Now, as CITRIS staff begin moving in, Sutardja Dai Hall is officially online. The new network features Cisco Aironet 1250 wireless access points providing high-speed 802.11n wireless networking at 2.4-GHz and 5-GHz with data rates up to 300 Mbps per radio. Enterprise grade Extreme Networks BlackDiamond 8800 switches provide wired 1000Base-T gigabit Ethernet connectivity throughout the building.

Support for the new network is provided by IRIS, just like in Soda and Cory Halls, and access is available to anyone with an IRIS account.

Approved Switches List Updated

by

Two new models of small network switches were added to the IRIS network Approved Switches list to offer gigabit Ethernet options for connecting multiple devices to a single network jack.

The helpdesk is now selling the Netgear GS105 Prosafe 5-port Gigabit Ethernet Desktop Switch for $45.

While local gigabit switches won’t increase your Internet connection speed on the 100BASE-TX networks in Soda or Cory Halls, they offer a future-proof solution. The new models are ideal for use on the new 1000BASE-T network in Sutardja Dai Hall.

March 2009 Server Patching

by

Microsoft will release their patches for the month on Tuesday, March 10th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, March 11th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, March 11th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-03-11 17:00:00

Home Directory Downtime

by

home.eecs will go down briefly (a minute or two) twice on Saturday (03/07). The first downtime will be around noon, and the second will probably happen within the hour. This is to replace some failing hardware.

Clients that access home.eecs via Network File System (NFS) should not be affected by this scheduled maintenance. Clients that use Common Internet File System (CIFS), such as Windows and MacOS machines, may notice a disconnection (and should re-connect automatically).

Resolved as of 2009-03-07 12:50:00

Some email delayed

by

There were some email delays on one of the inbound spam appliances. Staff were quickly made aware of the problem, and are working with the vendor to help prevent this from occurring in the future.

Service has been restored to normal.

Resolved as of 2009-02-25 12:45:00

Jabber Unavailable Outside EECS Networks

by

Jabber chat service was unavailable to clients outside the EECS networks for about two hours this morning as traffic was being blocked by the EECS border firewall.

This was due to the IP for jabber.eecs.berkeley.edu changing earlier without the relevant firewall rules being updated in the firewall. My apologies for the oversight, the firewall has since been updated and outside connections are working again.

Resolved as of 2009-02-25 09:10:00