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Instructional & Research Information Systems

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IMAP Server Down

February 9, 2010 by IRIS Staff

IMAP Server is down. Staff are working on resolving the issues. News will be posted when IMAP is restored.
[Read more…] about IMAP Server Down

Filed Under: Resolved Incidents Services: IMAP Server

WINTERM.EECS is currently down

February 9, 2010 by IRIS Staff

The Windows login server is currently unavailable and staff are working on fixing the problem.

Resolved as of 2010-02-09 15:39:00

Filed Under: Resolved Incidents Services: winterm.eecs

Feb 2010 Server Patching

February 9, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Feb. 9th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, Feb. 10th, at 3:00 am.

Resolved as of 2010-02-10 14:37:00

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

EECS Wireless RADIUS patching

February 3, 2010 by Janet Shu

On Wed, Feb 3rd from 8:00 to 9:00AM, there will be a patch to be applied for EECS department RADIUS server. Public facing services which depend on RADIUS are EECS-Secure, EECS-Open, and EECS-Guest authentication and accounting. We do not expect this work will cause an outage for these services, as the second, redundant server will remain operational during this time and should not be affected by this work. A one hour outage window has been scheduled in the event of unexpected problems.

Please contact with help@eecs or networks@eecs if you have any question.

Resolved as of 2010-02-03 08:41:00

Filed Under: Resolved Incidents Services: Wireless Networking

IRIS website, ACG applications offline Feb 2, 6:30-7:30am

February 2, 2010 by Rob McNicholas

IST will be applying the quarterly patches for Oracle on Feb 2 beginning at 6:30am. Oracle will be unavailable from approximately 6:30am-7:30am. The IRIS website and ACG Applications will be unavailable during this time.

Resolved as of 2010-02-02 07:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

HMMB BID center switch failure

January 30, 2010 by IRIS Staff

The fiber optic connection that provides network access to the BID center in Hearst Memorial Mining lost link at 8pm.

This is affecting all traffic to the 169.229.63.0/25 subnet as well as all wireless networks near the BID center, including AirBears.

An inquiry was sent to IST at 11:30pm.
[Read more…] about HMMB BID center switch failure

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Brief Outage for Dept Website and Other Services, Thursday 8am

January 28, 2010 by Rob McNicholas

The Department website (www.eecs/www.cs), mailing list server (lists.eecs) and ACG application server (buffy.eecs) will be offline from around 8am-8:15am Thursday morning.

The Storage Area Network (SAN) that serves these machines will be reconfigured at 8am which will result in a brief outage. Ideally all services will remain available but service might be disrupted for ten to fifteen minutes.
[Read more…] about Brief Outage for Dept Website and Other Services, Thursday 8am

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, Jabber, Mailing Lists

EECS Wireless Problem

January 26, 2010 by IRIS Staff

We have detected an issue with the RADIUS server cluster affecting EECS-Secure, EECS-Open and EECS-Guest. EECS and AirBears are still working at this time. Someone is investigating the issue.
[Read more…] about EECS Wireless Problem

Filed Under: Resolved Incidents Services: Wireless Networking

Router crash affected services

January 26, 2010 by IRIS Staff

A blade in the datacenter router malfunctioned and rebooted at 16:26, resulting in a brief service disruption to IMAP, project, home and other IRIS services.

The errant blade was removed from service around 17:45 per instructions from TAC. This caused an additional brief disruption.

Resolved as of 2010-01-26 18:00:00

Filed Under: Resolved Incidents Services: IMAP Server

out of band MS Internet Explorer Patch

January 22, 2010 by IRIS Staff

Microsoft has released a patch for Internet Explorer outside of their usual monthly patch schedule. Please install this patch ASAP on all Windows hosts.

I will be patching and rebooting WINTERM at 3:00 pm.

Thanks,

-W

http://www.microsoft.com/technet/security/advisory/979352.mspx

Resolved as of 2010-01-22 15:08:00

Filed Under: Resolved Incidents Services: winterm.eecs

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