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Instructional & Research Information Systems

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March 2010 Server Patching

March 9, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, March 9th 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, March 10th, at 3:00 am.

Resolved as of 2010-03-10 13:04:00

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

IRIS website, ACG applications offline March 3, 6:30-7:30am

March 3, 2010 by Rob McNicholas

IST will be restarting our Oracle database server between 6:30 and 7am on Wednesday, March 3. The IRIS website and ACG’s applications will be unavailable during this time.

IST reports that this restart is “to increase large-page memory, allowing us to start up new customer databases”.

Resolved as of 2010-03-03 06:46:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

New AirBears deployment in EECS

March 3, 2010 by Janet Shu

A new AirBears deployment for Cory, Soda, remaining parts of Hearst Mining, Sutardja Dai, and 2108 Allston Way (BWRC) is scheduled for Wednesday, March 3rd between 06:00AM and 08:00AM.

During this outage we will be working with IST to install the new captive portal for EECS. The AirBears network will be intermittently unavailable during this work.

For the information on the new AirBears captive portal, please see the following URL. http://ls.berkeley.edu/mail/micronet/2009/0678.html

If you have any questions or concerns, please contact help@eecs.

Resolved as of 2010-03-03 06:29:00

Filed Under: Resolved Incidents Services: Wireless Networking

Storage Problems

February 12, 2010 by IRIS Staff

We are currently experiencing issues with IMAP, Home, and Project Storage. Staff are currently working on resolving the issue. News will be posted when services are restored.

There has been an outage on project and IMAP server earlier today. While the service has been restored, we are continuing to monitor it and investigate the root cause. Depending on the vendor recommendations, we may have to schedule additional work on a relatively short notice.

[Read more…] about Storage Problems

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

IMAP Server Down Wednesday morning 9:40am

February 10, 2010 by Rob McNicholas

The Department’s IMAP server imap.eecs is currently refusing connections. Staff have been alerted.
[Read more…] about IMAP Server Down Wednesday morning 9:40am

Filed Under: Resolved Incidents Services: IMAP Server

IMAP Server Down

February 9, 2010 by IRIS Staff

IMAP Server is down. Staff are working on resolving the issues. News will be posted when IMAP is restored.
[Read more…] about IMAP Server Down

Filed Under: Resolved Incidents Services: IMAP Server

WINTERM.EECS is currently down

February 9, 2010 by IRIS Staff

The Windows login server is currently unavailable and staff are working on fixing the problem.

Resolved as of 2010-02-09 15:39:00

Filed Under: Resolved Incidents Services: winterm.eecs

Feb 2010 Server Patching

February 9, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Feb. 9th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, Feb. 10th, at 3:00 am.

Resolved as of 2010-02-10 14:37:00

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

EECS Wireless RADIUS patching

February 3, 2010 by Janet Shu

On Wed, Feb 3rd from 8:00 to 9:00AM, there will be a patch to be applied for EECS department RADIUS server. Public facing services which depend on RADIUS are EECS-Secure, EECS-Open, and EECS-Guest authentication and accounting. We do not expect this work will cause an outage for these services, as the second, redundant server will remain operational during this time and should not be affected by this work. A one hour outage window has been scheduled in the event of unexpected problems.

Please contact with help@eecs or networks@eecs if you have any question.

Resolved as of 2010-02-03 08:41:00

Filed Under: Resolved Incidents Services: Wireless Networking

IRIS website, ACG applications offline Feb 2, 6:30-7:30am

February 2, 2010 by Rob McNicholas

IST will be applying the quarterly patches for Oracle on Feb 2 beginning at 6:30am. Oracle will be unavailable from approximately 6:30am-7:30am. The IRIS website and ACG Applications will be unavailable during this time.

Resolved as of 2010-02-02 07:15:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, IRIS Website

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