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Instructional & Research Information Systems

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winsww and macsww data moved

December 17, 2009 by IRIS Staff

Due to end-of-life issues the hardware that was winsww.eecs and macserver.eecs has been retired.

All data was moved to project.eecs shares.

`\\\\winsww\sww`, `\\\\macsww\macsww` and `\\\\macserver\macsww` still work but now point to project.eecs

This work was completed now as the volume of use is very low.

-W

Filed Under: News

New RADIUS server and EECS-Secure

December 15, 2009 by Janet Shu

Wireless AP controllers in Soda, Cory and Citris will switch to use new RADIUS server on Dec 15 at 9:00PM. The users may need to accept the new certificate from etips1.eecs.berkeley.edu in order to use EECS-Secure. If you are using other SSIDs, you will not be affected by this change.

You can follow the instructions to accept the new certificate based on what platform (xp,vista, windows 7 or mac) your laptop is using. https://iris.eecs.berkeley.edu/15-faq/21-network/eecs-secure.html

If you have other questions, please contact with help@eecs.

Resolved as of 2009-12-15 21:15:00

Filed Under: Resolved Incidents Services: Wireless Networking

Network Edge Refresh

December 15, 2009 by IRIS Staff

IRIS is upgrading all edge network switches in Cory, Soda, & BWRC. The new switches will provide gigabit Ethernet to all wired network connections.

During the upgrade, most devices will experience only one or two brief disruptions of a few seconds each as cables are moved during the scheduled maintenance window.

There is a possibility that physical constraints will force extended downtime in some areas; we will contact sysadmins of registered systems in advance.

The upgrade will take many weeks and this schedule will evolve and change. Please revisit this announcement to find the current schedule.

### Schedule

Dec 14: DONE Soda Instructional datacenter
Dec 21: DONE Soda 2nd floor Instructional Labs
Jan 14: DONE Soda Hall 3rd floor northeast – 3B-*
Jan 11-19: DONE Cory 1st floor – 115-*
Jan 21: DONE Cory datacenter – 165-*
Jan 26: DONE Soda 7th floor – 7A-*
Feb 4: DONE Soda 4th floor south – 4A-*
Feb 4: DONE Soda 4th floor north – 4B-*
Feb 18: DONE Soda 6th floor – 6A-*
Feb 23: DONE Soda 5th floor south – 5A-*
Feb 25: DONE Soda 5th floor north – 5B-*
Mar 17: DONE Cory 5th floor – DOP Center – 550A-*
Apr 1: DONE Cory 5th floor – 561-*
Apr 8: DONE Cory 4th floor – 405-*
Apr 15: DONE Cory 3rd floor part 1 – 315-*
Apr 20: DONE Cory 3rd floor part 2 – 315-*
Apr 26: DONE Soda Hall 3rd floor southwest – 3A-*
May 18: DONE Cory 2nd floor – 208-*
Jul 12-14: DONE BWRC

Filed Under: News

Yearly SSL Renewal for Department Servers

December 14, 2009 by Rob McNicholas

New SSL certificates will be installed at 10pm tonight (Monday) on www.eecs, lists.eecs, jabber.eecs and iris.eecs.

Each of these services will be restarted between 10pm and 10:15pm tonight, Monday, December 14th, 2009. Brief outages may be noticeable, but no server should be unavailable for more than a minute or two.

Please note that as recommended by our Certificate Authority we are moving to 2048 bit keys. Please report any compatibility issues to IRIS and your software vendor.
[Read more…] about Yearly SSL Renewal for Department Servers

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Jabber, Mailing Lists

Wireless BWRC and EECS-Secure

December 14, 2009 by Janet Shu

BWRC wireless AP controller will switch to use new RADIUS server on Dec 14 at 10:00am. The users may need to accept the new certificate from etips1.eecs.berkeley.edu in order to use EECS-Secure. If you are using other SSIDs, you will not be affected by this change.

Resolved as of 2009-12-14 10:10:00

Filed Under: Resolved Incidents Services: Wireless Networking

Unplanned storage/email outage

December 11, 2009 by IRIS Staff

Departmental storage went offline around 2:40PM affecting Home Directories, Project Storage and IMAP/E-mail service.

Service has been restored and IRIS staff are investigating further into the causes and full extent of this outage. If you are still having problems with these or other services, please contact the [IRIS Helpdesk – (formerly known as EECS Helpdesk)](mailto:help@eecs)
[Read more…] about Unplanned storage/email outage

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

Computing Support During 2009/2010 Winter Break

December 10, 2009 by Rob McNicholas

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Wednesday, December 23 to Wednesday, January 6, reopening on Thursday, January 7, 2010.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.

The EECS Department’s Computing Helpdesk will be closed beginning December 23rd, and will reopen on January 7th. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 7th.

During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, mamba.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs over the break. If you are unable to contact inst@eecs, you can leave a message at 643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 7th.

We recommend that all desktop computers be shutdown during the Energy
Curtailment Period. If your Windows computer needs to stay on during the break,
we recommend that you check with your system administrator to ensure that
Automatic Updates are enabled with the option ‘Automatically download the
updates and install them on the schedule that I specify’, with a daily update
schedule.

Computing support staff will be monitoring their email when possible, so please
use standard email addresses to report any urgent problems. As a reminder:

– Instructional Computing Environment: inst@eecs
– Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Filed Under: News

Dec 2009 Server Patching

December 8, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Dec 8th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, Dec 9th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, Dec 9th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-12-14 13:10:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Matlab Licensing down

December 3, 2009 by IRIS Staff

We are aware that Matlab licensing is currently unavailable and are looking into the problem.
[Read more…] about Matlab Licensing down

Filed Under: Resolved Incidents Services: Matlab Licensing

Mathematica has expired, temporarily

December 1, 2009 by IRIS Staff

The EECS Mathematica license expired as of yesterday. Despite repeated efforts to have the license extended with UCB Technology Acquisition & Sales, we have been so far unsuccessful. We expect resolution very soon. We regret any inconvenience this may cause.
[Read more…] about Mathematica has expired, temporarily

Filed Under: Resolved Incidents Services: Mathematica Licensing

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