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Wired Network Problems, Soda Hall 6th floor

June 18, 2010 by Rob McNicholas

We have had reports of wired network outages on the 6th floor of Soda Hall. Network staff are investigating.
[Read more…] about Wired Network Problems, Soda Hall 6th floor

Filed Under: Resolved Incidents Services: Wired Networking

IMAP Service down briefly

June 14, 2010 by IRIS Staff

Starting at around 1AM, staff began to receive reports of problems with expunging or deleting messages from inboxes on imap.eecs. This problem seems to have affected all users regardless of the choice of e-mail client, including the web client.

At approximately 2AM, the problem appeared to have degraded to the point that e-mail clients were no longer able to successfully connect to imap.eecs.

At approximately 2:20AM, service was restored.

It is not clear at this time what the cause of the outage was or whether service was restored by staff intervention or by automatic system reboot after a crash.

If you continue to have problems accessing your mail via imap.eecs, please contact the [IRIS Helpdesk](https://iris.eecs.berkeley.edu/help)

Resolved as of 2010-06-14 02:20:00

Filed Under: Resolved Incidents Services: IMAP Server

June 2010 Server Patching

June 8, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, June 8th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, June 9th, at 3:00 am.

Resolved as of 2010-06-15 15:17:00

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

Network core maintenance

June 3, 2010 by IRIS Staff

I will be replacing two 10Gbit line cards in the Soda Hall core router. I will replace one card today, and one tomorrow.

We’ve already replaced similar line cards in the EECS border and Cory Hall routers without incident. The Soda router reconfiguration is slightly more complex, but due to redundant connections and routing, no discernible connectivity disruption is expected.

The vendor confirmed that the current line cards contain faulty hardware and provided replacements. The IRIS network suffered several outages due to this bug, which typically only appears after 6-9 months of operation.

Resolved as of 2010-06-04 11:30:00

Filed Under: Resolved Incidents Services: Wired Networking

Cory wireless network outage on May 27 at 8:00AM

May 27, 2010 by Janet Shu

Cory Wireless AP controller will be upgraded with the newer version of firmware on May 27(Thursday) at 8:00AM.

I will reboot Cory AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about or less 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Soda, Citris or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-27 08:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

Brief wireless interruption at BWRC

May 26, 2010 by Mark Kraitchman

There will be a brief interruption to
wireless network service at BWRC
Wednesday May 26, 2010 at 8:15 am
when we change the dhcp server associated
with the WLANs
[Read more…] about Brief wireless interruption at BWRC

Filed Under: Resolved Incidents Services: Wireless Networking

Sutardja Dai Hall wireless network outage on May 26 at 8:00AM

May 26, 2010 by Janet Shu

A wireless AP controller in Sutardja-Dai Hall will be upgraded with the newer version of firmware on May 26(Wed) at 8:00AM.

I will reboot Sutardja-Dai Hall AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Cory,Soda or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-26 08:12:00

Filed Under: Resolved Incidents Services: Wireless Networking

Soda Wireless Network outage on May 25 at 8:00AM

May 25, 2010 by Janet Shu

Soda Wireless AP controller will be upgraded with the newer version of firmware on May 25(Tuesday) at 8:00AM.

I will reboot Soda AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 8:00AM-8:20AM. This upgrade will not affect wireless users in Cory,Citris or BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-25 08:20:00

Filed Under: Resolved Incidents Services: Wireless Networking

login.EECS.Berkeley.EDU

May 25, 2010 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for
Solaris operating system patches beginning
Tuesday May 25, 2010 6:30 am. The
scheduled down time is two hours but we
expect to be down in less time if there are
no problems.
[Read more…] about login.EECS.Berkeley.EDU

Filed Under: Resolved Incidents Services: Unix Login Server

BWRC Wireless Network outage on May 24 at 10:00AM

May 24, 2010 by Janet Shu

BWRC Wireless AP controller will be upgraded with the newer version of firmware on May 24 (Monday) at 10:00AM.

I will reboot BWRC AP controller. I will schedule the wireless network downtime for about 20 mins. You may experience that the wireless network will be down for about 20 mins during 10:00AM-10:30AM. This upgrade will not affect wireless users in Soda, Cory and Citris. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-05-24 10:21:00

Filed Under: Resolved Incidents Services: Wireless Networking

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