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Instructional & Research Information Systems

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Problem with Home

October 8, 2010 by IRIS Staff

There is an issue with Home possibly being full. Staff have been notified and are investigating the problem.
[Read more…] about Problem with Home

Filed Under: Resolved Incidents Services: Home Directory Storage

Office 2011 for Mac is now available

October 8, 2010 by IRIS Staff

Office 2011 for Mac is now available on \\macsww\macsww

Instructions for accessing \\macsww\sww can be found at https://iris.eecs.berkeley.edu/15-faq/12-mac/homedir.html

-W

Filed Under: News

IMAP mail server down

October 7, 2010 by IRIS Staff

It appears that IMAP may be down. Staff have been notified and will be looking into it as soon as possible.
[Read more…] about IMAP mail server down

Filed Under: Resolved Incidents Services: IMAP Server

Update to the Windows Network Install services

October 5, 2010 by IRIS Staff

On Tuesday, Oct 5th, the EECS Windows Remote Installation Server will be retired, and the new EECS Windows Deployment Services server will begin service.

EECS will no longer offer installation of Windows XP over the network. XP install CD’s will still be available from the EECS help desk.

The new server will allow network installation of Windows Vista and Windows 7 for authenticated users.

For further information and instructions on installing Windows Vista or Windows 7 over the network see https://iris.eecs.berkeley.edu/15-faq/windows/install-net.html
[Read more…] about Update to the Windows Network Install services

Filed Under: Resolved Incidents Services: RIS

Home, Project, IMAP Down

October 4, 2010 by IRIS Staff

Home, Project were down and IMAP is currently down. Staff are investigating and hope to have service restored soon.
[Read more…] about Home, Project, IMAP Down

Filed Under: Resolved Incidents Services: IMAP Server

Emergency 6th Floor Soda switch reboot – 5:30pm

September 16, 2010 by IRIS Staff

An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.

Resolved as of 2010-09-16 17:45:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Sept 2010 Server Patching

September 14, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Sept. 14th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, Sept 15th, at 3:00 am.
[Read more…] about Sept 2010 Server Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

bouncing email

September 9, 2010 by Mark Kraitchman

A mistake was made. When new EECS CalMail accounts was created for people that had the following three non-alphanumeric characters in their IRIS login name, their forwarding for their EECS CalMail account was set incorrectly:

dash –

underbar _

dot .

Any emails sent to the @EECS.Berkeley.EDU email address for IRIS login names with those three non-alphanumeric characters between 9am Thursday September 9, 2010 and when the forwarding was corrected, would have resulted in a non-delivery error message to the sender.

The forwarding for the non-alphanumeric characters EECS CalMail accounts were fixed approximately as follows:

underbar _ 1pm Thursday September 9, 2010

dot . 7am Friday September 10, 2010

dash – 7am Friday September 10, 2010

The CalMail admins plan to provide us information concerning the bounced emails.

has info about our migration to EECS CalMail.

Resolved as of 2010-09-10 07:00:00

Filed Under: Resolved Incidents Services: E-mail Forwarding

Department website unresponsive

August 24, 2010 by Lars Rohrbach

The department website (http://www.eecs.berkeley.edu) appears to be mostly unresponsive, or very slow to respond to requests.
[Read more…] about Department website unresponsive

Filed Under: Resolved Incidents Services: Department Webservice

login.eecs is down

August 24, 2010 by Lars Rohrbach

The unix login server login.eecs is offline this morning since about 6:30am for system patching, previously announced via /etc/motd on login.eecs:

- Tuesday August 24, 2010 - login.EECS.Berkeley.EDU will
be down for operating system patches from 6:30 to 9am

Resolved as of 2010-08-24 08:40:00

Filed Under: Resolved Incidents Services: Unix Login Server

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