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IRIS

Instructional & Research Information Systems

bouncing email

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A mistake was made. When new EECS CalMail accounts was created for people that had the following three non-alphanumeric characters in their IRIS login name, their forwarding for their EECS CalMail account was set incorrectly:

dash –

underbar _

dot .

Any emails sent to the @EECS.Berkeley.EDU email address for IRIS login names with those three non-alphanumeric characters between 9am Thursday September 9, 2010 and when the forwarding was corrected, would have resulted in a non-delivery error message to the sender.

The forwarding for the non-alphanumeric characters EECS CalMail accounts were fixed approximately as follows:

underbar _ 1pm Thursday September 9, 2010

dot . 7am Friday September 10, 2010

dash – 7am Friday September 10, 2010

The CalMail admins plan to provide us information concerning the bounced emails.

has info about our migration to EECS CalMail.

Resolved as of 2010-09-10 07:00:00

Wireless Network Outage on Aug 12 at 7:30AM

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Wireless AP controller at Soda, Cory and Sutardja Dai will be upgraded with the latest code on Aug 12 (Thursday) at 7:30AM-9:00AM. I will reboot 3 Cisco AP controllers. You may experience that the wireless network at Soda, Cory and Sutardja Dai will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-08-12 08:30:00

Office 2010 now available for Windows

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Office 2010 is now available for Windows (xp, vista, 7) on both 32bit and 64bit from department software warehouse. It is currently available from \\\\\\winsww\sww\public\office\2010.

If your machine is not in the eecs domain, you will have to type in \\\\\\winsww.eecs.berkeley.edu, type in your credentials, and then you can go into each folder to download it.

A limited number of DVDs are also available to loan-out from IRIS Helpdesk in 395 Cory Hall.

BWRC Wireless Network Outage on July 28 at 7:30AM

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Wireless AP controller at BWRC will be upgraded with the latest code on July 28 (Wed) at 7:30AM-8:30AM. I will reboot BWRC Cisco AP controller. You may experience that the wireless network at BWRC will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users in BWRC only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-28 08:00:00

Emergency AirBears outage 6pm – 7pm

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The IST managed captive portal device for the EECS supported AirBears will be replaced at 6:00pm on July, 21, 2010. This is to resolve issues related to the hardware, including the problem that caused an outage earlier today.

Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.

Resolved as of 2010-07-21 18:30:00

Unscheduled AirBears Outage at Cory, Soda, Sutardja Dai and HMMB

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The Captive Portal device for the EECS AirBears feed stopped responding at 10:11 a.m. It was restarted and returned to service at about 10:40 a.m. Users may have to re-authenticate to use AirBears again.

Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk

Resolved as of 2010-07-21 10:40:00