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IRIS

Instructional & Research Information Systems

Office 2010 now available for Windows

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Office 2010 is now available for Windows (xp, vista, 7) on both 32bit and 64bit from department software warehouse. It is currently available from \\\\\\winsww\sww\public\office\2010.

If your machine is not in the eecs domain, you will have to type in \\\\\\winsww.eecs.berkeley.edu, type in your credentials, and then you can go into each folder to download it.

A limited number of DVDs are also available to loan-out from IRIS Helpdesk in 395 Cory Hall.

BWRC Wireless Network Outage on July 28 at 7:30AM

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Wireless AP controller at BWRC will be upgraded with the latest code on July 28 (Wed) at 7:30AM-8:30AM. I will reboot BWRC Cisco AP controller. You may experience that the wireless network at BWRC will be up and down for about or less 20 mins. If everything goes ok, the total hours will take less than 1 hour. This upgrade will affect wireless users in BWRC only. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-28 08:00:00

Emergency AirBears outage 6pm – 7pm

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The IST managed captive portal device for the EECS supported AirBears will be replaced at 6:00pm on July, 21, 2010. This is to resolve issues related to the hardware, including the problem that caused an outage earlier today.

Users will not have access to the AirBears network in Cory, Soda, Sutardja Dai, and the parts of Hearst Mining that are supported by EECS wireless devices.

Resolved as of 2010-07-21 18:30:00

Unscheduled AirBears Outage at Cory, Soda, Sutardja Dai and HMMB

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The Captive Portal device for the EECS AirBears feed stopped responding at 10:11 a.m. It was restarted and returned to service at about 10:40 a.m. Users may have to re-authenticate to use AirBears again.

Please direct any questions to IST 510-642-8500, Monday – Friday 8:00am – 5:00pm http://ist.berkeley.edu/support/service-desk

Resolved as of 2010-07-21 10:40:00

Wireless Network Outage on July 20 at 7:00AM

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Wireless AP controllers will be upgraded with the production code on July 20 (Tuesday) at 7:00AM-8:30PM. I will reboot all Cisco AP controllers. I will schedule the wireless network downtime. You may experience that the wireless network will be down for about or less 20 mins for each building during 7:00AM-8:30AM. If everything goes ok, the total hours will take less than 1.5 hours. This upgrade will affect wireless users in Soda, Cory,Citris and BWRC. During this time, the wired network will still work.

If you have questions, please contact with networks@eecs

Resolved as of 2010-07-20 08:01:00

Email Service Migration to CalMail

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IRIS is beginning the process of migrating Email service to CalMail. This will be a multi-step process and is expected to take seven months to complete. At the end of that time, all users who receive email at an @eecs, @cs, or @erso address will do so using the CalMail service for department domains.

A list of Frequently Asked Questions related to the migration effort is being maintained, which will be updated with current information. It contains answers to many of the who, what, why, when, and how questions. If you have additional questions, please send them to help@eecs.

FAQ: https://iris.eecs.berkeley.edu/15-faq/CalMailMigrationFAQ.html

The first step of the process took place Tuesday 6/29/2010, at which time all incoming email began to be routed through the CalMail (MX) servers and then delivered to IRIS. No action was required on your part at that time and there should be no significant impact on email service. There will be some differences in behavior, however, such as additional headers applied by the CalMail Spam servers and a limit imposed on email larger than 50MiB. More detail is in the FAQ.

You will be contacted before any actions are required or taken on your part with respect to the migration of your email. These communications will happen throughout the seven month period.
[Read more…] about Email Service Migration to CalMail

IRIS Website, ACG Applications down for maintenance, June 23

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The IRIS website (iris.eecs) and the ACG Application Server (buffy.eecs) will be unavailable 6am-8am on Wednesday, June 23rd due to maintenance on the backend database server.

These websites use the IST Oracle Database service, which will be down for operating system upgrades during this time.

This work has been rescheduled from the original scheduled date of June 16th.



Resolved as of 2010-06-23 07:40:00