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NVIDIA Graphics Processing Units – Recall/Repair

October 14, 2010 by IRIS Staff

NOTICE: Those who purchased Apple MacBook Pros through the department’s 2007-2008 bulk purchase may be qualified for a settlement/recall/repair from NVIDIA. Individual purchases of the above-mentioned models would also be qualified. Read about this and other laptops (Dell and HP) equipped with NVIDIA chip:

http://www.nvidiasettlement.com/index.html

For specifics about Apple MacBook Pros 2007-2008, list of symptoms, products affected, and resolutions, please read:

http://support.apple.com/kb/ts2377

From the NVIDIA website:
“Although your notebook computer may be an eligible model, not every notebook computer on the list of Affected Models is eligible to participate. To be eligible to file a claim, your notebook computer must contain an NVIDIA chip, it must have an eligible Serial Number and it must be experiencing one of the symptoms in the List of Identified Symptoms.”

Therefore, in order to receive anything from the settlement, you must also be experiencing specific problems stated in the lawsuit. If you find that your laptop qualifies and are interested in filing an individual claim, follow the links on the NVDIA lawsuit website given above. The claim period begins on December 20, 2010.

Filed Under: News

Oct 2010 Server Patching

October 12, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Oct 12th, 2010.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, Oct 13th, at 3:00 am.
[Read more…] about Oct 2010 Server Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

Mail delivery to Exchange accounts stuck

October 9, 2010 by Lars Rohrbach

The BWRC Ironport anti-spam appliance, which processes email for EECS Exchange server FONTUS as well as the BWRC Exchange server, started deferring new mail delivery sometime Saturday evening.

Exchange users would notice no new email in their accounts, and senders would receive a notice that their message was temporarily deferred. Mail delivery is only deferred; it should be correctly delivered once the issue is resolved.
[Read more…] about Mail delivery to Exchange accounts stuck

Filed Under: Resolved Incidents Services: EECS Exchange Service

Problem with Home

October 8, 2010 by IRIS Staff

There is an issue with Home possibly being full. Staff have been notified and are investigating the problem.
[Read more…] about Problem with Home

Filed Under: Resolved Incidents Services: Home Directory Storage

Office 2011 for Mac is now available

October 8, 2010 by IRIS Staff

Office 2011 for Mac is now available on \\macsww\macsww

Instructions for accessing \\macsww\sww can be found at https://iris.eecs.berkeley.edu/15-faq/12-mac/homedir.html

-W

Filed Under: News

IMAP mail server down

October 7, 2010 by IRIS Staff

It appears that IMAP may be down. Staff have been notified and will be looking into it as soon as possible.
[Read more…] about IMAP mail server down

Filed Under: Resolved Incidents Services: IMAP Server

Update to the Windows Network Install services

October 5, 2010 by IRIS Staff

On Tuesday, Oct 5th, the EECS Windows Remote Installation Server will be retired, and the new EECS Windows Deployment Services server will begin service.

EECS will no longer offer installation of Windows XP over the network. XP install CD’s will still be available from the EECS help desk.

The new server will allow network installation of Windows Vista and Windows 7 for authenticated users.

For further information and instructions on installing Windows Vista or Windows 7 over the network see https://iris.eecs.berkeley.edu/15-faq/windows/install-net.html
[Read more…] about Update to the Windows Network Install services

Filed Under: Resolved Incidents Services: RIS

Home, Project, IMAP Down

October 4, 2010 by IRIS Staff

Home, Project were down and IMAP is currently down. Staff are investigating and hope to have service restored soon.
[Read more…] about Home, Project, IMAP Down

Filed Under: Resolved Incidents Services: IMAP Server

Emergency 6th Floor Soda switch reboot – 5:30pm

September 16, 2010 by IRIS Staff

An unkillable sshd process on the 6th floor Soda switch is causing 99% CPU utilization and preventing network managemen. The switch will be rebooted at 5:30pm. Expected disruption of both wired and wireless networking is 1-3 minutes.

Resolved as of 2010-09-16 17:45:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Sept 2010 Server Patching

September 14, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Sept. 14th, 2010.

PRINT, RIS and WINTERM will automatically patch and reboot Wednesday, Sept 15th, at 3:00 am.
[Read more…] about Sept 2010 Server Patching

Filed Under: Resolved Incidents Services: Print Server, RIS, winterm.eecs

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We have 2 Active Incidents, and 1 Scheduled Maintenance noted.

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