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bouncing email

September 9, 2010 by Mark Kraitchman

A mistake was made. When new EECS CalMail accounts was created for people that had the following three non-alphanumeric characters in their IRIS login name, their forwarding for their EECS CalMail account was set incorrectly:

dash –

underbar _

dot .

Any emails sent to the @EECS.Berkeley.EDU email address for IRIS login names with those three non-alphanumeric characters between 9am Thursday September 9, 2010 and when the forwarding was corrected, would have resulted in a non-delivery error message to the sender.

The forwarding for the non-alphanumeric characters EECS CalMail accounts were fixed approximately as follows:

underbar _ 1pm Thursday September 9, 2010

dot . 7am Friday September 10, 2010

dash – 7am Friday September 10, 2010

The CalMail admins plan to provide us information concerning the bounced emails.

has info about our migration to EECS CalMail.

Resolved as of 2010-09-10 07:00:00

Filed Under: Resolved Incidents Services: E-mail Forwarding

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