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IRIS

Instructional & Research Information Systems

E-mail Forwarding

E-mail forwarding service

Power Failure in Soda Machine room 11:40am Dec 20

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Contractors attempting to repair the UPS in our primary machine room tripped a breaker which disabled most IRIS services. Service has been mostly restored as of around 2:05pm.

The lists.eecs.berkeley.edu mailing list server is still being rebooted but should be back shortly.

Resolved as of 2017-12-20 14:07:00

Campus recovering from major computing outage

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EECS and the rest of campus is recovering from a major computing outage that started Friday evening around 6:15pm with a fire in the campus data center. Most critical services have been restored since about 1pm Saturday, Sep 19th. More information about the fire and its impact on campus IT systems can be found on the sites http://news.berkeley.edu/ and http://ucbsystems.org/

Most EECS / IRIS services are back to normal since around 1pm Saturday. Some servers may not have recovered and will need a reboot, and IRIS staff will be attending to those as they are discovered. You may report any remaining outages to the IRIS Helpdesk.

Resolved as of 2015-09-19 13:15:00

bouncing email

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A mistake was made. When new EECS CalMail accounts was created for people that had the following three non-alphanumeric characters in their IRIS login name, their forwarding for their EECS CalMail account was set incorrectly:

dash –

underbar _

dot .

Any emails sent to the @EECS.Berkeley.EDU email address for IRIS login names with those three non-alphanumeric characters between 9am Thursday September 9, 2010 and when the forwarding was corrected, would have resulted in a non-delivery error message to the sender.

The forwarding for the non-alphanumeric characters EECS CalMail accounts were fixed approximately as follows:

underbar _ 1pm Thursday September 9, 2010

dot . 7am Friday September 10, 2010

dash – 7am Friday September 10, 2010

The CalMail admins plan to provide us information concerning the bounced emails.

has info about our migration to EECS CalMail.

Resolved as of 2010-09-10 07:00:00

Some email delayed

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There were some email delays on one of the inbound spam appliances. Staff were quickly made aware of the problem, and are working with the vendor to help prevent this from occurring in the future.

Service has been restored to normal.

Resolved as of 2009-02-25 12:45:00

Bounced email to help@eecs

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A configuration problem caused all email to help@eecs to bounce this morning, citing “User unknown”.

This was related to work on migrating some back-end CUSG services to a new server.

We apologize for any inconvenience this may have caused.

Resolved as of 2008-04-29 12:45:00