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Instructional & Research Information Systems

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Third Unplanned Power Outage to 165 Cory

April 10, 2013 by Lars Rohrbach

Report from Scott McNally:

“Power was just lost again at 3:40pm Wednesday, 4/10/13. We will have to triage the number of machines we allow on in this room once we restore power. Then we still have a power shutdown on Friday to replace the faulty breaker.”

Mailed earlier today to the Cory Sysadmins maillist:

“Campus is planning a shutdown of Electrical Services to Computer Machine Room 165 and the East Side 1st floor of Cory Hall on Friday, 4/12/2013, between the hours of 9am-Noon to replace the faulty breaker. We are currently operating critical equipment only in room 165. In fact we insist no additional equipment be turned back on at this time until after the repairs on Friday can be made. If you are able to shut down equipment that may not be needed between now and Friday, we ask that you do so.”
[Read more…] about Third Unplanned Power Outage to 165 Cory

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service, Mailing Lists

Web and mailing list server patching, Apr 10 at 7am

April 10, 2013 by Rob McNicholas

The department’s web server (www.eecs, www.cs), mailing list server (lists.eecs), wiki server (wiki.eecs), application server (apps.eecs) and jabber server (jabber.eecs) will be restarted Wednesday, April 10 at 7am.

On Tuesday evening these servers will have operating system patches installed which require a restart. They will be restarted automatically at 7am Wednesday morning and should be back in service by 7:15am.

These servers will now be patched (and rebooted if necessary) on the morning following first Tuesday of each month, the same schedule as our Windows servers.

[Read more…] about Web and mailing list server patching, Apr 10 at 7am

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists, Wiki Hosting

Second Power Outage to Cory Machine Room

April 9, 2013 by Lars Rohrbach

Power to the 165 Cory Hall machine room appears to have failed again (see previous outage notice at https://iris.eecs.berkeley.edu/news/8913-power-outage-affecting-cory-machine ). This affects a variety of user-facing services, Instructional and research machines.

Building staff have been notified.
[Read more…] about Second Power Outage to Cory Machine Room

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service

April 2013 Server Patching

April 9, 2013 by IRIS Staff

Body
Microsoft will release their patches for the month on Tuesday, April 9th, 2013.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, April 10th, 2013, at 3:00 am.

WINTERM will be unavailable till 10:00am April 10th, 2013.
[Read more…] about April 2013 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Power outage affecting Cory machine room

April 8, 2013 by Lars Rohrbach

The power to the 165 Cory machine room is out, which affects a number of Instructional and research servers hosted there; a number of user-facing services are currently experiencing high latency or interruption.

Our staff electrician is on site and investigating.
[Read more…] about Power outage affecting Cory machine room

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service

10G connection for the new switch

April 6, 2013 by Janet Shu

We would bring up the 10G connection for the new installed switch that serves cory TI lab around 8:00am April 6, 2013. If you experience any issue after that, please report to help@eecs

Resolved as of 2013-04-06 08:50:00

Filed Under: Resolved Incidents Services: Wired Networking

EECS-Secure wifi outage due to power failure in Soda Hall

April 2, 2013 by IRIS Staff

A brief power outage in Soda Hall led to an outage in the EECS-Secure wifi, though other EECS wifi SSIDs remained operable.

The cause of the outage was due to the radius servers failing to automatically power on again once power was restored, so they had to be started manually. We will review the configuration of these servers in an effort make them more resilient to such outages.

Resolved as of 2013-04-02 08:45:00

Filed Under: Resolved Incidents Services: Wireless Networking

Matlab license server became unresponsive

March 30, 2013 by IRIS Staff

The Matlab license server became unresponsive and was restarted. Service is functioning normally now.

Resolved as of 2013-03-30 11:15:00

Filed Under: Resolved Incidents Services: Matlab Licensing

Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

March 28, 2013 by IRIS Staff

There have been multiple reports of unusual behavior on the project storage system that include periodic/intermittent fluctuations in volume size. We have contacted the vendor to investigate. Please report any symptoms you may be experiencing to help@eecs
[Read more…] about Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

Filed Under: Resolved Incidents Services: Project Storage

Department filer upgrade on 3/28 at 3pm

March 28, 2013 by IRIS Staff

At 3pm on Thursday, March 28, the department filers home, project, cluster, and inst-fs will be upgraded to a newer version of Ontap, the on-board system software. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about Department filer upgrade on 3/28 at 3pm

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

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