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Instructional & Research Information Systems

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Power outage affecting Cory machine room

April 8, 2013 by Lars Rohrbach

The power to the 165 Cory machine room is out, which affects a number of Instructional and research servers hosted there; a number of user-facing services are currently experiencing high latency or interruption.

Our staff electrician is on site and investigating.
[Read more…] about Power outage affecting Cory machine room

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service

10G connection for the new switch

April 6, 2013 by Janet Shu

We would bring up the 10G connection for the new installed switch that serves cory TI lab around 8:00am April 6, 2013. If you experience any issue after that, please report to help@eecs

Resolved as of 2013-04-06 08:50:00

Filed Under: Resolved Incidents Services: Wired Networking

EECS-Secure wifi outage due to power failure in Soda Hall

April 2, 2013 by IRIS Staff

A brief power outage in Soda Hall led to an outage in the EECS-Secure wifi, though other EECS wifi SSIDs remained operable.

The cause of the outage was due to the radius servers failing to automatically power on again once power was restored, so they had to be started manually. We will review the configuration of these servers in an effort make them more resilient to such outages.

Resolved as of 2013-04-02 08:45:00

Filed Under: Resolved Incidents Services: Wireless Networking

Matlab license server became unresponsive

March 30, 2013 by IRIS Staff

The Matlab license server became unresponsive and was restarted. Service is functioning normally now.

Resolved as of 2013-03-30 11:15:00

Filed Under: Resolved Incidents Services: Matlab Licensing

Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

March 28, 2013 by IRIS Staff

There have been multiple reports of unusual behavior on the project storage system that include periodic/intermittent fluctuations in volume size. We have contacted the vendor to investigate. Please report any symptoms you may be experiencing to help@eecs
[Read more…] about Reports of unusual volume size fluctuations on project storage after yesterday’s system maintenance

Filed Under: Resolved Incidents Services: Project Storage

Department filer upgrade on 3/28 at 3pm

March 28, 2013 by IRIS Staff

At 3pm on Thursday, March 28, the department filers home, project, cluster, and inst-fs will be upgraded to a newer version of Ontap, the on-board system software. The maintenance should be non-disruptive, although some windows mounts may need to be re-mounted.
[Read more…] about Department filer upgrade on 3/28 at 3pm

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

March 27, 2013 login.eecs downtime

March 27, 2013 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about March 27, 2013 login.eecs downtime

Filed Under: Resolved Incidents Services: Unix Login Server

Mathematica license server unresponsive

March 21, 2013 by Lars Rohrbach

Starting at about 7:30pm last night, the Mathematica license server stopped issuing licenses. License service was restarted this morning, and is back to normal.

Resolved as of 2013-03-22 09:55:00

Filed Under: Resolved Incidents Services: Mathematica Licensing

Unexpected Outage: winterm.eecs

March 14, 2013 by IRIS Staff

winterm.eecs was unexpectedly down from 2:30 pm to around 3:40 pm. Staff are investigating the issue.

Resolved as of 2013-03-14 15:40:00

Filed Under: Resolved Incidents Services: winterm.eecs

March 13, 2013 login.eecs downtime

March 13, 2013 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about March 13, 2013 login.eecs downtime

Filed Under: Resolved Incidents Services: Unix Login Server

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