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Lars Rohrbach

Mathematica license server malfunction

September 13, 2011 by Lars Rohrbach

The Mathematica license service stopped working properly late this morning, for reasons unknown. Staff were able to restart the license service manually, and Mathematica licensing returned to normal.

Resolved as of 2011-09-13 12:55:00

Filed Under: Resolved Incidents Services: Mathematica Licensing

Mac OS X Lion coming in July 2011

July 11, 2011 by Lars Rohrbach

Sometime during July 2011, Apple will be releasing their next version
of the Mac OS X operating system,
OS X Lion (10.7).
This version of OS X will be released only via the Mac App Store, and
details of distribution for business and educational customers are
still forthcoming. Once Lion is available, our first order of business
will be to make sure it works with our own network and authentication services.

What we do know, is that the Macbooks purchased as part of the
2011 Laptop bulk purchase will be eligible for a free upgrade to Lion.
As we learn the details of the free upgrades, we will post updates.

For those wishing to upgrade older Intel Macs, you are supposed to first
upgrade to the latest version of Snow Leopard (10.6.8). Snow Leopard appears
to still be available for purchase through the
Apple Store for UC Berkeley
for $29.

Note that we do not generally recommend personal purchases with reimbursement by
UC accounts, due to the overhead costs involved. If you intend to use
university funds for upgrading to Lion, it may be reasonable for your purchasing staff
to order iTunes gift cards directly. Our staff are working with our
Apple Reps to determine the recommended course of action.
[Read more…] about Mac OS X Lion coming in July 2011

Filed Under: News

Unplanned SAN outage

May 9, 2011 by Lars Rohrbach

An unplanned outage of our Storage Area Network (SAN) was quickly addressed by staff. The outage affected home.eecs and project.eecs storage, as well as the storage used by imap.eecs.

Staff responded to automated alerts, and were able to bring the SAN back online. The precise cause of the outage currently remains unknown.

Resolved as of 2011-05-09 21:05:00

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

winterm.eecs is currently down

April 15, 2011 by Lars Rohrbach

The Windows Terminal Server, winterm.eecs is currently down. Staff have been notified.
[Read more…] about winterm.eecs is currently down

Filed Under: Resolved Incidents Services: winterm.eecs

winterm.eecs is down

March 7, 2011 by Lars Rohrbach

Windows terminal server winterm.eecs is currently offline. Staff have been notified.
[Read more…] about winterm.eecs is down

Filed Under: Resolved Incidents Services: winterm.eecs

CalMail unplanned outage

December 14, 2010 by Lars Rohrbach

IST reports an unscheduled CalMail outage: http://systemstatus.berkeley.edu/

Mail clients appear unable to connect to CalMail, either to receive new mail or send mail.
[Read more…] about CalMail unplanned outage

Filed Under: Resolved Incidents Services: E-mail Forwarding

Mail delivery to Exchange accounts stuck

October 9, 2010 by Lars Rohrbach

The BWRC Ironport anti-spam appliance, which processes email for EECS Exchange server FONTUS as well as the BWRC Exchange server, started deferring new mail delivery sometime Saturday evening.

Exchange users would notice no new email in their accounts, and senders would receive a notice that their message was temporarily deferred. Mail delivery is only deferred; it should be correctly delivered once the issue is resolved.
[Read more…] about Mail delivery to Exchange accounts stuck

Filed Under: Resolved Incidents Services: EECS Exchange Service

Department website unresponsive

August 24, 2010 by Lars Rohrbach

The department website (http://www.eecs.berkeley.edu) appears to be mostly unresponsive, or very slow to respond to requests.
[Read more…] about Department website unresponsive

Filed Under: Resolved Incidents Services: Department Webservice

login.eecs is down

August 24, 2010 by Lars Rohrbach

The unix login server login.eecs is offline this morning since about 6:30am for system patching, previously announced via /etc/motd on login.eecs:

- Tuesday August 24, 2010 - login.EECS.Berkeley.EDU will
be down for operating system patches from 6:30 to 9am

Resolved as of 2010-08-24 08:40:00

Filed Under: Resolved Incidents Services: Unix Login Server

Services Impacted by Cory Power Outage

March 22, 2010 by Lars Rohrbach

As previously announced via email, Cory Hall is scheduled for a power outage on March 22nd:

> Cory Hall Occupants,
>
> In order to perform maintenance on the main Cory Hall power
> transformers, Campus Physical Plant has scheduled a building-wide power
> shutdown during spring break on Monday, 3-22-10. The power to the
> building will be shutdown from 8am-8pm.
>
> For safety reasons, building Access will be prohibited (cardkey system
> disabled) from 11:50pm Sunday, 3-21-10 to 8pm Monday, 3-22-10.
>
> In preparation for the shutdown, please be sure to power off and unplug
> all electrical equipment in your workspace prior to leaving for Spring
> Break. (Electrical equipment includes computers, monitors, heaters &
> fans. Unplug power strips!).
>
> Please also remember to remove food items from refrigerators prior to
> leaving for Spring Break.
>
> Finally, make sure all doors are locked and windows are closed.

This outage will affect various servers in Cory Hall, including the EECS Exchange servers FONTUS and OWA; some Instructional servers (see http://inst.eecs.berkeley.edu/notices.html#spring-break); and license service for Cadence and Synopsys licenses.

All Cory Hall networking will be down during the power outage.

Exchange service should be restored by late Monday evening, after power is restored. All remaining services should be back online by midday Tuesday.

[Read more…] about Services Impacted by Cory Power Outage

Filed Under: Resolved Incidents Services: Cadence Licensing, EECS Exchange Service, Wired Networking, Wireless Networking

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