Lars Rohrbach

We have received multiple reports of people having trouble logging into EECS-domain Windows machines this morning, following application of the most recent Microsoft patches. Clients receive a message indicating: “The security database on the server does not have a computer account for this workstation trust relationship.”

Re-joining the EECS domain fixes this, but a simpler solution is also reported to work:
* Unplug your ethernet connection (wireless users may have a physical switch to disable wireless).
* Login with your EECS account as normal (it will used cached credentials).
* Reconnect ethernet cable (or enable wireless).
* Logout, and then test that you can successfully login normally (while connected) again.
[Read more…] about Microsoft patches affecting some domain clients

For 2015, Matlab licensing is being funded by a campus consortium that includes the College of Engineering. This year, Matlab licensing has been extended to include student use on personally-owned devices.

If you need to obtain Matlab in 2015, or to renew your Matlab license, please go to https://software.berkeley.edu/matlab and click on the relevant license request link. You will not be charged.

We recommend requesting Stand-Alone licenses when installing on laptops or personally-owned devices. Network licenses (where the client needs to contact the campus license server) may be used by machines on campus networks.

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Wednesday, December 24 to Thursday, January 1st, reopening on Friday, January 2, 2014. Additionally, many staff are expected to be out until Monday, January 5th.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.
Of particular note are the previously-announced downtimes for the January 3-4 weekend (Network outage and Power outage).

The IRIS Helpdesk will be closed beginning Tuesday December 23, and will reopen on Monday January 5. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 5.

Requests for new IRIS accounts that are received after 3pm December 22 will be processed on January 5, 2014.

During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, c199.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs email over the break. If you are unable to contact inst@eecs, you can leave a message at 510-643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option “Automatically download the updates and install them on the schedule that I specify” with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Enjoy your holiday break!