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Instructional & Research Information Systems

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Brief Wireless Outage in Cory and SD Halls

December 9, 2014 by Derek Calderon

There was a brief loss of wireless service to Cory and Sutardja Dai Halls due to a bad configuration push, which caused the APs in those buildings to lose contact with the wireless controller. Service has since been restored.

Resolved as of 2014-12-09 15:07:00

Filed Under: Resolved Incidents Services: Wireless Networking

Dec 2014 Windows Server Patching

December 9, 2014 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, December 9th, 2014.

PRINT and WINTERM will automatically patch and reboot Wednesday, December 10th, at 3:00 am.

WINTERM may be unavailable till 10:00am Wednesday, December 10th, depending on additional software updates.
[Read more…] about Dec 2014 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

Mathematica License Server Update

November 26, 2014 by Lars Rohrbach

The Berkeley campus has a site license for Mathematica. We strongly encourage Mathematica users to visit the Campus Software Central website for information on obtaining a current version of Mathematica and license.

Mathematica licensing on our own EECS license server will expire November 30, 2014. If you have been using an older version of Matlab with our license server, you can update your licensing configuration to point to the new campus license server. See the IRIS Mathematica FAQ Page for details.

Filed Under: News

Scheduled Maintenance for Wireless Authentication Services

November 26, 2014 by Derek Calderon

On Wednesday, November 26th at 4-5PM we will be installing updated TLS certificates on our primary wireless authentication (RADIUS) server and on the EECS-Guest web authentication portal. Due system redundancy, no outages are expected, except for a possible brief interruption in EECS-Guest authentication. Existing connections will not be lost, but there may be a short period in which users cannot initiate new connections to EECS-Guest. In this event, we recommend the use of CalVisitor until EECS-Guest is responding again.
[Read more…] about Scheduled Maintenance for Wireless Authentication Services

Filed Under: Resolved Incidents Services: Wireless Networking

login.eecs downtime Wednesday November 19, 2014 06:30-08:00am

November 19, 2014 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday November 19, 2014 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Mailing List & Jabber Downtime, Monday 6pm

November 17, 2014 by Rob McNicholas

The Department’s database server will be patched and rebooted Monday, November 17th at 6pm. Total downtime is expected to be less than 15 minutes. Applications that depend on this database will be down during this time. This includes our Jabber/XMPP server, jabber.eecs.berkeley.edu and our mailing list server, lists.eecs.berkeley.edu.

Mail sent to lists.eecs during this time will be held for later delivery. Delivery will be delayed but no mail will be lost.

Resolved as of 2014-11-17 18:03:00

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists

Nov 2014 Windows Server Patching

November 11, 2014 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, November 11th, 2014.

PRINT and WINTERM will automatically patch and reboot Wednesday, November 12, at 3:00 am.

WINTERM may be unavailable till 10:00am Wednesday, November 12th, depending on additional software updates.
[Read more…] about Nov 2014 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

cluster.eecs fileservice unresponsive

November 11, 2014 by Lars Rohrbach

We are seeing a high load on cluster.eecs, resulting in NFS fileservice requests being delayed or failing. This affects all project shares hosted on cluster.eecs, and any services dependent on files there. Notably, this includes many research group websites.

Staff are investigating.
[Read more…] about cluster.eecs fileservice unresponsive

Filed Under: Resolved Incidents Services: Project Storage

Scheduled Maintenance for Wireless Authentication Server

November 5, 2014 by Derek Calderon

On Wednesday, November 5 at 1PM, we will be performing scheduled maintenance on the primary wireless authentication (aka RADIUS) server, etips1.eecs. The maintenance window is scheduled to end at 2PM.

EECS-Secure will not be affected during the maintenance, as the secondary server will be available to process authentication requests. However, the secondary server is currently unable to process requests for EECS-Guest, and as a result EECS-Guest will NOT be accepting new connections. Existing sessions should not be disconnected, but any new EECS-Guest sessions will fail to authenticate during the maintenance. We recommend that visitors use CalVisitor as a workaround during this time.

Please direct any questions, comments, or concerns to help@eecs.berkeley.edu.
[Read more…] about Scheduled Maintenance for Wireless Authentication Server

Filed Under: Resolved Incidents Services: Wireless Networking

eduroam now available in EECS

November 4, 2014 by Derek Calderon

The eduroam wireless network is now available in EECS. eduroam is a worldwide wireless network which is shared across many participating institutions. Visitors from other institutions will be able to log on to eduroam while at Berkeley, and anyone from Berkeley who is visiting another institution can log into eduroam using their AirBears 2 key.

For more details on eduroam, please see Berkeley IST���s eduroam information page at http://ist.berkeley.edu/airbears#eduroam or the eduroam website at eduroam.org.

For a general overview of campus-provided wireless offerings (not including EECS networks), please see https://kb.berkeley.edu/page.php?id=27815

If you have any questions, concerns, or issues with eduroam, please send a message to help@eecs.berkeley.edu.

Thanks,

EECS/IRIS Network Group

Filed Under: News

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