• Skip to main content
  • Skip to primary navigation
  • Skip to primary sidebar
  • UC Berkeley
  • Berkeley Engineering
  • EECS
Header Search Widget
IRIS

Instructional & Research Information Systems

  • About Us
  • Get Started
  • Get Help
  • FAQ
    • FAQ: Accounts
    • FAQ: EECS Slack
    • FAQ: File Storage
    • FAQ: Hardware
    • FAQ: MacOS
    • FAQ: Mail
    • FAQ: Mailing Lists
    • FAQ: Network
    • FAQ: Security
    • FAQ: Unix
    • FAQ: Web
    • FAQ: Windows
  • Services
    • Accounts
    • Backups
    • E-mail
    • EECS Login Servers
    • File Storage
    • Infrastructure
    • Mailing Lists
    • Network
    • Printing
    • Room Reservations
    • Security
    • Software
    • Unix
    • Web
  • Policies
  • Forms
    • System Registration/Update
    • Account Request Form
    • Network Problem Report
    • Project Storage Request
    • SSL Certificate Request
    • All Other Forms
  • Rates

cluster.eecs fileservice unresponsive

November 11, 2014 by Lars Rohrbach

We are seeing a high load on cluster.eecs, resulting in NFS fileservice requests being delayed or failing. This affects all project shares hosted on cluster.eecs, and any services dependent on files there. Notably, this includes many research group websites.

Staff are investigating.

UPDATE

[2014-11-11 23:59:04 | Lars Rohrbach]

Staff continue to look into fileservice issues, but cluster.eecs has been responding normally since about 11:30am.


UPDATE

[2014-11-16 22:52:30 | Lars Rohrbach]

Ultimately at fault was a failed Instructional LDAP server. cluster.eecs currently shares fileserver resources with Instructional fileservice, and the dependence on Instructional LDAP caused cluster.eecs fileservice to become unresponsive.

The configuration of the NetApp fileserver has been updated to completely eliminate dependence on Instructional LDAP service. We are evaluating options to separate Instructional fileservice from cluster.eecs, to better isolate service needs.

Resolved as of 2014-11-11 11:31:00

Filed Under: Resolved Incidents Services: Project Storage

Primary Sidebar

IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
  • About
  • Contact
  • Privacy
  • Accessibility
  • Nondiscrimination

© 2022–2025 UC Regents  |  Log in