Instructional & Research Information Systems
We are currently experiencing worse-than-normal issues with the wireless network including inability to connect, random drops, increased latency, and reduced throughput. We believe we have an idea of the cause and will be working to clear things up over the next couple of days.
As always, we apologize for all inconveniences caused by the network’s performance.
[Read more…] about Ongoing Wireless Network Issues
We have received reports of trouble accessing EECS-Secure and the EECS-Guest wireless networks. Staff are investigating and we hope to restore service shortly.
We encourage you to use other wireless networks in the meantime, such as EECS-PSK, AirBears, and CalVisitor.
[Read more…] about Disruption of EECS-Secure and EECS-Guest wireless
There is a full-building power outage for Soda Hall scheduled for Sunday, January 4th from 7AM to 2PM. During this time the building will be completely powered off and entrance to the building will not be allowed. This is to facilitate electrical work for the Jacobs Hall construction project and is not related to the EECS-wide network outage scheduled for Saturday, January 3rd.
We have arranged for reserve power to be provided to the network and server rooms in 288, 290, and 420A Soda, such that department and research infrastructure and services will remain online and available to users outside Soda Hall.
We recommend powering off all equipment such as desktop computers ahead of time to prevent any issues caused by unexpected power loss. Additionally, any sysadmins hosting equipment in machine rooms other than 288, 290, and 420A will need to power their machines down in advance of the outage.
Should you need access to the building during the outage (for example, you are a sysadmin who would like to take advantage of the downtime to perform deferred maintenance), please email Miles Bianchi (miles.bianchi@berkeley.edu) for consideration by the Safety Committee. This access will only be granted for special cases.
As an early heads up, there is another, longer outage tentatively scheduled for Friday, March 27th from 6AM to 6PM, during which the Jacobs Hall electrical hookups will be completed. More details will be communicated as the date gets closer.
As always, we apologize for any and all inconvenience caused by this outage, especially given its close proximity to the previously scheduled network maintenance. If you have any questions or concerns, please contact Derek (dcalderon@berkeley.edu) for IT issues or Miles (miles.bianchi@berkeley.edu) for facilities or safety issues.
[Read more…] about Soda Hall Scheduled Power Outage, January 4th
After restoring other services following the network upgrade, file service from cluster.eecs and inst-fs.eecs to Soda and Cory clients continues to be severely degraded. This affects anyone who has project shares hosted on cluster.eecs, and servers that mount project shares from cluster.eecs.
Staff have been working with assistance from NetApp support to restore service for cluster.eecs.
We are currently working on various alternatives to make the filesystems accessible again. More updates will be provided on Monday.
[Read more…] about Fileservice from cluster.eecs malfunctioning
There will be a full scheduled outage of the EECS network from 10AM – 8PM on Saturday, January 3, 2015. There may be additional contingency outages on Sunday the 4th, but we are unable to confirm the need for additional outages at this time. During this window, the entire EECS network will be offline as we transition to our new routing core.
Expected service impacts:
– Internet connectivity will be unavailable on all EECS networks
– All EECS Wired* networking will be offline or unreliable
– All EECS Wireless** networks will be unavailable (the networks will continue to be visible in some locations, however the underlying transit networks will be offline)
– The BWRC will be isolated from EECS and unable to access the Internet or non-BWRC-hosted resources
– EECS hosted services (such as NFS project space and home directories) will be unavailable
We apologize for any inconvenience that this maintenance will cause. Please contact help@eecs.berkeley.edu with any questions or concerns.
Thank you,
EECS/IRIS Network Group
*EECS Wired locations include Soda, Cory, and Sutardja Dai Halls, and the BWRC
**EECS Wireless locations include Soda, Cory, Sutardja Dai, Calvin, and Blum Halls, as well as the Sibley Auditorium, certain areas of the Hearst Memorial Mining Building, and the BWRC
[Read more…] about EECS Network Scheduled Outage on Jan. 3-4 2015
login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.
Though the scheduled downtime is 9 am to 11 am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Saturday January 3, 2015 09:00-11:00am
Resolved as of 2014-12-29 15:50:00
Resolved as of 2014-12-14 09:15:00
Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Wednesday, December 24 to Thursday, January 1st, reopening on Friday, January 2, 2014. Additionally, many staff are expected to be out until Monday, January 5th.
All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.
Of particular note are the previously-announced downtimes for the January 3-4 weekend (Network outage and Power outage).
The IRIS Helpdesk will be closed beginning Tuesday December 23, and will reopen on Monday January 5. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 5.
Requests for new IRIS accounts that are received after 3pm December 22 will be processed on January 5, 2014.
During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, c199.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs email over the break. If you are unable to contact inst@eecs, you can leave a message at 510-643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2.
We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option “Automatically download the updates and install them on the schedule that I specify” with a daily update schedule.
Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Enjoy your holiday break!
Resolved as of 2014-12-09 15:07:00