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Instructional & Research Information Systems

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July 2016 Windows Server Patching

July 12, 2016 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, July 12th, 2016.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, July 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, July 13th, depending on additional software updates.

Resolved as of 2016-07-13 09:00:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Loss of Battery Backup in 290 Soda Machine Room

July 11, 2016 by Lars Rohrbach

Our primary machine room, 290 Soda, has lost battery backup power, due to the explosion of one or more batteries in the APC cabinet. These batteries were recently installed (May, 2016); building staff are coordinating warranty coverage and replacement.

No systems were affected by the loss of battery backup, but at this time all systems in 290 Soda are fully reliant on building power. This includes many IRIS and Instructional systems and services.

We will update this News item with the expected timeline of replacing the battery backup, as that information becomes available.

Replacement of batteries may take a week or more, depending on availability from the vendor.
[Read more…] about Loss of Battery Backup in 290 Soda Machine Room

Filed Under: News

Brief outages to various IRIS services, June 28 6pm-7pm

June 28, 2016 by Rob McNicholas

A few IRIS servers must be restarted to install operating system patches. This includes the [IRIS website](https://iris.eecs.berkeley.edu/), [IRIS Mailing List server](https://lists.eecs.berkeley.edu), [Department website](http://www.eecs.berkeley.edu), and department jabber service.

Servers will be restarted starting at 6pm Tuesday June 28th. No service should be down for more than 10 minutes, and maintenance should be complete by 7pm.
[Read more…] about Brief outages to various IRIS services, June 28 6pm-7pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

dhcp server downtime Tuesday June 28, 2016 07:00-07:30am

June 28, 2016 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Tuesday June 28, 2016 07:00-07:30am

Filed Under: Resolved Incidents Services: DHCP

login.eecs downtime Tuesday June 28, 2016 06:30-08:00am

June 28, 2016 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Tuesday June 28, 2016 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Wireless Network Maintenance, Fri. 6/17/16 10PM

June 17, 2016 by Derek Calderon

We will be performing a major software upgrade of the wireless controllers at 10PM on Friday, June 17th. This upgrade includes a number of needed security and feature updates.

This will affect wireless networks in the following buildings:
Soda Hall, Cory Hall, Sutardja Dai Hall, Blum Hall, Jacobs Hall, Calvin Laboratory

During the upgrade all wireless networks will be unavailable. We have not upgraded this platform before so we are uncertain how long the outage will last, but we anticipate a minimum of 10 minutes and (barring catastrophes) a maximum of around a half hour.

Please contact help@eecs.berkeley.edu with any questions or concerns about this maintenance outage.
[Read more…] about Wireless Network Maintenance, Fri. 6/17/16 10PM

Filed Under: Resolved Incidents Services: Wireless Networking

June 2016 Windows Server Patching

June 14, 2016 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, June 14th, 2016.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, June 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, June 15th, depending on additional software updates.

Resolved as of 2016-06-15 07:50:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

lists.eecs mailing list server misbehaving

June 3, 2016 by Rob McNicholas

The Department’s mailing list server lists.eecs.berkeley.edu has been experiencing occasional delays in sending messages. Some outgoing messages have been delayed by as much as 40 minutes. As part of the debugging process we are patching and rebooting the server around 10:40am.

Staff are investigating the problem and will post updates here as we learn more.
[Read more…] about lists.eecs mailing list server misbehaving

Filed Under: Resolved Incidents Services: Mailing Lists

Cory Hall Server Net Maintenance, 6/2/16 9PM

June 2, 2016 by Derek Calderon

We will be performing maintenance on the Cory Hall restricted and server networks tonight at 9PM. Machines on the 128.32.244.0/25 and 169.229.60.128/25 networks (primarily, machines located in 165 Cory) will experience a brief loss of connectivity which we expect to last for less than 10 minutes.

The purpose of this maintenance is to migrate the default gateways for those subnets to a different router to address a possible traffic hairpinning issue. No reconfiguration will be necessary by sysadmins and there should be no visible lasting effect (other than reduced packet loss and/or latency on these networks).

Please contact help@eecs.berkeley.edu if you have any questions or concerns about this maintenance outage.
[Read more…] about Cory Hall Server Net Maintenance, 6/2/16 9PM

Filed Under: Resolved Incidents Services: Wired Networking

IRIS Website Maintenance, May 22 9-10:30am

May 22, 2016 by Rob McNicholas

The Oracle database used by the IRIS website will be undergoing maintenance Sunday May 22 between 9am and 10:30am. The IRIS Roster and Account applications will be unavailable during this time, as will the front page of [the IRIS website](https://iris.eecs.berkeley.edu/)

Resolved as of 2016-05-22 10:10:00

Filed Under: Resolved Incidents Services: IRIS Website

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