We are working to have service restored as soon as possible. An update will be posted when service is restored or at 10AM, whichever comes sooner.
UPDATE
[2016-07-29 09:51:57 | Derek Calderon]
Outage continues. We are engaging the vendor at this time. Next update by noon.
UPDATE
[2016-07-29 10:27:39 | Derek Calderon]
The network has been restored but we are not confident that the issue will not recur. We have an open ticket with the vendor and will perform an emergency software upgrade tomorrow at their request.
Resolved as of 2016-07-29 10:15:00