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July 2016 – spam sent out via gateway.eecs

July 29, 2016 by Mark Kraitchman

A compromised IRIS account was used to send out spam July 29th through July 31, 2016 via gateway.EECS.Berkeley.EDU

gateway.EECS.Berkeley.EDU was added to at least two different spam blacklists while it was spewing out spam. gateway has been delists\ed and the owner of the compromised IRIS account was contacted.

Please let us know if you encounter any related issues.

Resolved as of 2016-07-31 11:05:00

Filed Under: Resolved Incidents Services: SMTP Server

Partial Wired Network Outage, Cory 3rd Floor

July 29, 2016 by Derek Calderon

There is currently a partial wired network outage on the third floor of Cory Hall due to a possible hardware failure. Approximately half of the wired ports are offline. Wireless networks are unaffected.

We are working to have service restored as soon as possible. An update will be posted when service is restored or at 10AM, whichever comes sooner.
[Read more…] about Partial Wired Network Outage, Cory 3rd Floor

Filed Under: Resolved Incidents Services: Wired Networking

login.eecs downtime Tuesday July 26, 2016 06:30-08:00am

July 26, 2016 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Tuesday July 26, 2016 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Launch of the new EECS Website

July 25, 2016 by Eric Fraser

The new EECS website was launched today. There is a home EECS page at eecs.berkeley.edu as well as division home pages at cs.berkeley.edu and ee.berkeley.edu. A few of the many improvements include:

* More modern and professional appearance
* Streamlined and consistent navigation
* Increased use of images across the site to emphasize the culture of EECS
* Clear, easy-to-find information for our current and potential industrial connections
* Content Management in Drupal so that content can be updated directly on the site

This has been a year-and-a-half-long project that started by selecting a vendor (Kalamuna) to manage the discovery, design, and implementation process. The previous site had grown organically to a considerable complexity and size, requiring a complete overhaul. A large portion of the work has been to trim down content that was redundant, obsolete, or unnecessary. We hope to foster continuous improvement with the new implementation. If you have feedback about content, navigation, or feel, please let us know at webteam@eecs.berkeley.edu

I’d like to thank several people for their Herculean efforts:

* Chairs Tsu-Jae, Mike, and Randy, for their vision, leadership, and for dedicating resources to make this project a priority.
* Jan Pardoe for leading the project and keeping the vendors busy at all times and within budget.
* Maggie Crowley for managing and adapting massive amount of content and creating new content where needed.
* All the department staff and everyone else who helped out with content in their areas. We couldn���t have done it without you.

Filed Under: News

Internet Connectivity Issue 7/21/16

July 21, 2016 by Derek Calderon

EECS was without Internet connectivity from 8:06 to 9:13 AM this morning due to a firewall issue. The then-primary firewall appears to have hung in a manner that prevented the backup from taking over until network staff arrived onsite and manually intervened.

During the outage, users and machines on the EECS network were unable to access the Internet, and Internet users were unable to access EECS resources or the EECS Web site.

We are working to determine the cause of the issue as well as ways to mitigate similar cases in the future. We are also in the process of constructing an out-of-band management infrastructure to reduce time to repair in outage situations. No further interruptions are expected at this time.

If you continue to experience network issues, please email help@eecs.berkeley.edu or visit our helpdesk at 395 Cory Hall.

Resolved as of 2016-07-21 09:13:00

Filed Under: Resolved Incidents Services: Wired Networking

End of Service for EECS-Guest, EECS-Robonet, and legacy AirBears

July 12, 2016 by Derek Calderon

Due to low usage in recent years, combined with a desire to improve overall wireless network performance by removing unused networks, we will be retiring the EECS-Guest and EECS-Robonet wireless networks on July 29. The AirBears network was retired on July 1.

We have already retired EECS-Guest in buildings where it was not being used, and service will be ended in all locations on the 29th. Please use the CalVisitor wireless network for guests without EECS or AirBears accounts. If you are having trouble using CalVisitor, or have guests which require applications that don’t work on CalVisitor, please contact us.

If you are a member of an academic group in Cory Hall that relies on EECS-Robonet but has managed to slip under our radar, please contact us for alternate solutions.

Finally, on the first of July, we followed campus IT’s lead in ceasing to broadcast the legacy AirBears wireless network, which was formally retired in August 2015. All AirBears users should now be using AirBears2.

If you have questions, comments, or concerns about any of the above service retirements, please contact us at help@eecs.berkeley.edu.

Filed Under: News

July 2016 Windows Server Patching

July 12, 2016 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, July 12th, 2016.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, July 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, July 13th, depending on additional software updates.

Resolved as of 2016-07-13 09:00:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Loss of Battery Backup in 290 Soda Machine Room

July 11, 2016 by Lars Rohrbach

Our primary machine room, 290 Soda, has lost battery backup power, due to the explosion of one or more batteries in the APC cabinet. These batteries were recently installed (May, 2016); building staff are coordinating warranty coverage and replacement.

No systems were affected by the loss of battery backup, but at this time all systems in 290 Soda are fully reliant on building power. This includes many IRIS and Instructional systems and services.

We will update this News item with the expected timeline of replacing the battery backup, as that information becomes available.

Replacement of batteries may take a week or more, depending on availability from the vendor.
[Read more…] about Loss of Battery Backup in 290 Soda Machine Room

Filed Under: News

Brief outages to various IRIS services, June 28 6pm-7pm

June 28, 2016 by Rob McNicholas

A few IRIS servers must be restarted to install operating system patches. This includes the [IRIS website](https://iris.eecs.berkeley.edu/), [IRIS Mailing List server](https://lists.eecs.berkeley.edu), [Department website](http://www.eecs.berkeley.edu), and department jabber service.

Servers will be restarted starting at 6pm Tuesday June 28th. No service should be down for more than 10 minutes, and maintenance should be complete by 7pm.
[Read more…] about Brief outages to various IRIS services, June 28 6pm-7pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

dhcp server downtime Tuesday June 28, 2016 07:00-07:30am

June 28, 2016 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Tuesday June 28, 2016 07:00-07:30am

Filed Under: Resolved Incidents Services: DHCP

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