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Apr 2016 Windows Server Patching

April 12, 2016 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, April 12th, 2016.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, April 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, April 13th, depending on additional software updates.
[Read more…] about Apr 2016 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

EECS Website Outage due to DDoS, 4/8/16

April 8, 2016 by Derek Calderon

There was a brief outage of the EECS Website this afternoon due to an apparent DDoS attack which overwhelmed the network border firewall. A temporary workaround was put in place and the website is back online.

If you’re still noticing problems, please email help@eecs.berkeley.edu.

Resolved as of 2016-04-08 14:01:00

Filed Under: Resolved Incidents Services: Department Webservice

dhcp server downtime Tuesday April 5, 2016 07:00-07:30 am

April 5, 2016 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Tuesday April 5, 2016 07:00-07:30 am

Filed Under: Resolved Incidents Services: DHCP

Some webpages temporarily unavailable on www.eecs

March 31, 2016 by Lars Rohrbach

Staff are investigating a problem with displaying various pages and virtual hosts on the department webserver.
[Read more…] about Some webpages temporarily unavailable on www.eecs

Filed Under: Resolved Incidents Services: Department Webservice

Adobe CC 2015 and Visio Pro 2016 now available on SWW

March 31, 2016 by Lars Rohrbach

Installer files for campus site-licensed versions of Adobe Creative Cloud 2015 are now available on both WinSWW and MacSWW. This includes separate installers for Adobe Acrobat, Photoshop, and others. Note that access to WinSWW and MacSWW is restricted to those who have Standard IRIS accounts (Limited IRIS accounts do not have access).

Visio Pro 2016 installers (32-bit and 64-bit Windows) are also available on WinSWW.

These installers are intended for use on university-owned machines that are not managed by Campus Shared Services. For personally-owned machines and further information about Adobe and Microsoft licensing on campus, please visit the campus Software Central website.

Special thanks go to AMPLab technical support staff, who handled the initial downloads of these very large files.

Filed Under: News

Now blocking JetDirect access from off-campus

March 28, 2016 by Lars Rohrbach

As of 4pm Sunday, March 27, we are blocking some access from off-campus devices to printers on the EECS production networks. In particular, incoming traffic to port 9100 (JetDirect) is currently blocked by the department firewall.

Using the campus VPN is one way to work around this block, if you need to print from off-campus. Feel free to contact help@eecs if your printing needs require an alternate solution.

Filed Under: News

Mail List Server Maintenance, March 23 8pm-12am

March 23, 2016 by Rob McNicholas

The Department’s Mailing List server lists.eecs.berkeley.edu wlll be down for maintenance Wednesday, March 23rd at 8pm for a major upgrade. The [Sympa](http://www.sympa.org/) mailing list software will be upgraded from version 5.4.5 to the most current version, 6.2.14.

We hope the upgrade will be completed by 10pm but are scheduling extra time in case of unexpected problems.

Mailing list owners and editors may wish to review the [Sympa release notes](http://www.sympa.org/distribution/latest-stable/NEWS) for a summary of changes.
[Read more…] about Mail List Server Maintenance, March 23 8pm-12am

Filed Under: Resolved Incidents Services: Mailing Lists

login.eecs downtime Wednesday March 16, 2016 06:30-08:00am

March 16, 2016 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday March 16, 2016 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Jacobs Hall Wi-Fi Issues and Maintenance 3/14/16 10PM

March 14, 2016 by Derek Calderon

The wireless networks in Jacobs Hall are currently malfunctioning due to a defect in the new code which was applied on Friday night. This defect has disabled the wireless network by preventing the APs from powering on fully. Staff are currently implementing a hardware based workaround which will bring the APs online for the afternoon.

We have identified a newer version that closes this particular defect, and confirmed with campus IST that it does work as expected. This upgrade will be applied tonight at 10PM and will involve a brief (~2 minute) downtime for the wired and wireless networks in Jacobs Hall.
[Read more…] about Jacobs Hall Wi-Fi Issues and Maintenance 3/14/16 10PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Scheduled Storage Outage, Fri. 3/11/16 10PM

March 11, 2016 by Derek Calderon

This Friday at 10PM we will be doing a software upgrade on the switch which provides connectivity for the EECS storage infrastructure. This upgrade is to address an issue with in-band management of the switch.

All storage services (home directories, project storage, etc.) will be briefly unavailable during the upgrade. Past experience suggests that this downtime will only last approximately five minutes. We strongly recommend that you save and close all open files in home and project spaces before 10PM on Friday. Machines with permanent NFS mounts may need to be rebooted after the maintenance is complete.

Please contact help@eecs.berkeley.edu with any questions or concerns.
[Read more…] about Scheduled Storage Outage, Fri. 3/11/16 10PM

Filed Under: Resolved Incidents Services: Home Directory Storage, Mac Software Warehouse, Project Storage, Unix Software Warehouse, Windows Software Warehouse

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