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Adobe CC 2017 now available on SWW

March 30, 2017 by Lars Rohrbach

Installer files for campus site-licensed versions of Adobe Creative Cloud 2017 are now available on both WinSWW and MacSWW. This includes separate installers for Adobe Acrobat, Photoshop, and others. Note that access to WinSWW and MacSWW is restricted to those who have Standard IRIS accounts (Limited IRIS accounts do not have access).

These installers are intended for use on university-owned machines that are not managed by Campus Shared Services. For personally-owned machines and further information about Adobe and Microsoft licensing on campus, please visit the campus Software Central website.

Filed Under: News

Moving wins1.eecs, March 27 9pm

March 27, 2017 by Lars Rohrbach

Windows Internet Name Service (WINS) is used for name resolution, typically by Microsoft clients, to map hostnames to IP addresses. It allows clients to find machines by name even if they don’t have fixed IP addresses in DNS. In EECS, we have two WINS servers for redundancy, wins1.eecs.berkeley.edu and wins2.eecs.berkeley.edu.

On Monday night at 9pm, in an effort to simplify network routing architecture, we will be replacing the current wins1.eecs with a machine in Cory Hall. Service from wins1.eecs may be unavailable for about an hour.

Because of WINS redundancy, most clients should not notice the downtime.

WINS is a relatively old Microsoft service, and in the coming year we will be examining WINS usage to see if we can plan for retirement of WINS in EECS.

Resolved as of 2017-03-27 22:15:00

Filed Under: Resolved Incidents Services: WINS

IRIS website maintenance, Monday Mar 27 6pm

March 27, 2017 by Rob McNicholas

IRIS will be migrating our help request tracking system to a new server tonight, Monday March 27 between 6pm and 8pm. Some parts of the IRIS website will be unavailable during this time.

Specifically, the IRIS [Roster](https://iris.eecs.berkeley.edu/db/roster/) and [Network](https://iris.eecs.berkeley.edu/db/network) applications will not be accepting requests, as well as various forms on the [IRIS website](https://iris.eecs.berkeley.edu/forms).

Resolved as of 2017-03-27 19:59:00

Filed Under: Resolved Incidents Services: IRIS Website

Brief outages to various IRIS services, Thursday 6pm-6:30pm

March 23, 2017 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Thursday, March 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 6:30pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* Department application webserver (apps.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)


Resolved as of 2017-03-23 18:30:00

Filed Under: Resolved Incidents Services: IRIS Website, Jabber, Mailing Lists, Wiki Hosting

repo.eecs downtime – Tuesday, March 21, 2017 4:15pm

March 21, 2017 by Carlos Caceres

repo.eecs.berkeley.edu host system was compromised today. Reinstallation of the system is needed so the machine will be down until further notice. Once it is back and running, we will post an update.
[Read more…] about repo.eecs downtime – Tuesday, March 21, 2017 4:15pm

Filed Under: Resolved Incidents Services: Repo Service

login.eecs downtime – Wednesday March 15, 2017 06:30-08:00am

March 15, 2017 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime – Wednesday March 15, 2017 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

March 2017 Windows Server Patching

March 14, 2017 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, March 14th, 2017.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, March 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, March 15th, depending on additional software updates.

Resolved as of 2017-03-15 07:45:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Degraded Network Performance

March 13, 2017 by Derek Calderon

EECS is currently experiencing degraded network performance. Network staff are investigating. Updates will be posted here when available.
[Read more…] about Degraded Network Performance

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Brief outages to web, mailing lists, jabber at midnight tonight

March 10, 2017 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system restarts. Starting at 11:55pm Friday, March 10, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 11:55pm and 12:10am.

* Personal and Project web services (people.eecs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-03-11 00:30:00

Filed Under: Resolved Incidents Services: FTP Server, IRIS Website, Jabber, Mailing Lists, Personal Web Pages, Wiki Hosting

dhcp server downtime Tuesday March 7, 2017 07:00-07:30am

March 7, 2017 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Tuesday March 7, 2017 07:00-07:30am

Filed Under: Resolved Incidents Services: DHCP

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