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IRIS

Instructional & Research Information Systems

Brief outages to various IRIS services, tonight 6pm-6:30pm

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Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, April 12, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 6:30pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-04-12 18:03:00

Network interruption at EECS border

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A little after 1pm today, we experienced a loss of network traffic at the EECS border. Typical network use within EECS continued to work, though it appeared we were cut off from the rest of campus, and the outside world.

Staff investigation found the problem to be at or with one of the department border firewall devices. The secondary firewall device has been made primary now, and traffic is routing properly. Staff will further examine the problem firewall device, to narrow down the specific cause.

Resolved as of 2017-04-10 14:10:00

Adobe CC 2017 now available on SWW

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Installer files for campus site-licensed versions of Adobe Creative Cloud 2017 are now available on both WinSWW and MacSWW. This includes separate installers for Adobe Acrobat, Photoshop, and others. Note that access to WinSWW and MacSWW is restricted to those who have Standard IRIS accounts (Limited IRIS accounts do not have access).

These installers are intended for use on university-owned machines that are not managed by Campus Shared Services. For personally-owned machines and further information about Adobe and Microsoft licensing on campus, please visit the campus Software Central website.

Moving wins1.eecs, March 27 9pm

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Windows Internet Name Service (WINS) is used for name resolution, typically by Microsoft clients, to map hostnames to IP addresses. It allows clients to find machines by name even if they don’t have fixed IP addresses in DNS. In EECS, we have two WINS servers for redundancy, wins1.eecs.berkeley.edu and wins2.eecs.berkeley.edu.

On Monday night at 9pm, in an effort to simplify network routing architecture, we will be replacing the current wins1.eecs with a machine in Cory Hall. Service from wins1.eecs may be unavailable for about an hour.

Because of WINS redundancy, most clients should not notice the downtime.

WINS is a relatively old Microsoft service, and in the coming year we will be examining WINS usage to see if we can plan for retirement of WINS in EECS.

Resolved as of 2017-03-27 22:15:00

IRIS website maintenance, Monday Mar 27 6pm

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IRIS will be migrating our help request tracking system to a new server tonight, Monday March 27 between 6pm and 8pm. Some parts of the IRIS website will be unavailable during this time.

Specifically, the IRIS [Roster](https://iris.eecs.berkeley.edu/db/roster/) and [Network](https://iris.eecs.berkeley.edu/db/network) applications will not be accepting requests, as well as various forms on the [IRIS website](https://iris.eecs.berkeley.edu/forms).

Resolved as of 2017-03-27 19:59:00

Brief outages to various IRIS services, Thursday 6pm-6:30pm

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Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Thursday, March 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 6:30pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* Department application webserver (apps.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)


Resolved as of 2017-03-23 18:30:00