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Repo down for maintenance, March 2, 7am-9am

March 2, 2017 by IRIS Staff

[Repo.eecs](http://repo.eecs.berkeley.edu) service will be down for maintenance on March 2nd, from 7 am to 9am.

The previous attempt to update the OS was not successful and the system was reverted back to original state. There were numerous problems which caused both OS and webUI application not to work properly.

After thorough investigation, all problematic files have been identified and made ready for clean upgrade.

Resolved as of 2017-03-02 08:30:00

Filed Under: Resolved Incidents Services: Repo Service

Repo service maintenance outage, Feb 26 12p-3p

February 26, 2017 by Rob McNicholas

The [EECS Repo service](https://repo.eecs.berkeley.edu) will be unavailable Sunday, Feb 26th from 12pm to 3pm for an operating system upgrade.

Resolved as of 2017-02-26 17:55:00

Filed Under: Resolved Incidents Services: Repo Service

Storage Issues, 6pm Friday Feb 24

February 24, 2017 by Rob McNicholas

The Department’s fileserver is having operational issues. Staff are investigating. The Network Appliance servers for EECS Home directories, Project space and some Instructional storage have been intermittently affected. This may affect other services which depend on the storage, e.g. personal web pages.
[Read more…] about Storage Issues, 6pm Friday Feb 24

Filed Under: Resolved Incidents Services: Home Directory Storage, Personal Web Pages, Project Storage

Fileserver maintenance

February 20, 2017 by Pathma Venasithamby

Upgrading NetaApp OS 11am-2pm on Presidents Day holiday 20th February

Department fileservice may experience some short interruptions during the maintenance window, approximately 11am until 2pm.

Many services that rely on access to department fileservice (home directories, webservice, repo service, NFS and CIFS mounts, etc) may notice some performance issues during this period.

We expect most, if not all, clients to recover automatically once work is complete. This news item will be updated to indicate when the maintenance is completed.

Systems still experiencing mount issues after the maintenance window, would need to remount or reboot.
[Read more…] about Fileserver maintenance

Filed Under: Resolved Incidents Services: Home Directory Storage

Change to @eecs email forwarding

February 14, 2017 by Mark Kraitchman

With respect to the bMail simplification program/project

bMail continues to handle @cs and @eecs bMail aliases
and bConnected lists (Google groups).

IRIS is now handling all other @cs and @eecs email forwarding.
This includes @cs and @eecs mail forwarding for people that don’t
have a bMail account and mailing lists that are not bConnected lists.
Formerly, the CalNet owner of such a redirect could update the
destination via the CalMail “Manage Your Redirects” gui
(graphical user interface); this functionality has been
deprecated/retired. For updates to all @cs and @eecs email
forwarding, please contact the IRIS Helpdesk via help@eecs

It is more robust for @eecs (and @cs) email to
be delivered to a bMail account or a
bConnected list. For helping converting an
email address to a bMail alias or a bConnected list,
please contact the IRIS Helpdesk via help@eecs.

During the February 16, 2017 until the morning of
Monday March 13, 2017 time frame, Google was sending probable
spam to @eecs email forwarding (handled by IRIS).

At 8am Monday March 13, 2017, Google was configured to
no longer attempt to send spam to @eecs email forwarding.
When bMail receives what Google determines is probably
spam destined for @eecs email forwarding, Google sometimes
bounces the mail back to the sender as “Address not found.”

Filed Under: News

February 2017 Windows Server Patching

February 14, 2017 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, February 14th, 2017, as a kind of Valentine’s Day present to all.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 15th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, February 15th, depending on additional software updates.
[Read more…] about February 2017 Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Disable SMBv1 on Windows systems

February 10, 2017 by Lars Rohrbach

Due to critical vulnerabilities in Windows SMB (file sharing) services, the
campus Information Security & Policy (ISP) group advises
disabling of SMBv1 on all campus Windows systems, and that you prepare to update
all Windows systems quickly on Patch Tuesday (Feb 14) to patch more
recent versions of SMB (SMBv2 and SMBv3).

Please see our FAQ page for some details on disabling SMBv1.

Filed Under: News

SDH Floors 5-7 Network Outage, 2/8/17

February 8, 2017 by Derek Calderon

Wired and wireless are currently offline in floors 5-7 of Sutardja Dai Hall due to an apparent switch failure. Nanolab is unaffected.

Staff are coming onsite to investigate.
[Read more…] about SDH Floors 5-7 Network Outage, 2/8/17

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Wireless Controller Upgrade, Jan. 26 2017

January 26, 2017 by Derek Calderon

We will be performing an emergency upgrade of our wireless controllers tonight beginning at 9:30PM to address a bug which has been causing periodic controller crashes that bring down the wireless network. The last outage generated by this bug was on Jan. 18, but we also experience more frequent crashes that do not affect production due to redundancy.

The controllers have the capability for a hitless upgrade (upgrade without affecting service), however we have had mixed experience with this feature in the past. We expect there may be an outage of 10-15 minutes while the controllers reload after the upgrade.

This maintenance will affect wireless networks in Soda, Cory, Sutardja Dai, Blum, and Jacobs Halls, as well as the Calvin Lab, BWRC, and BiD Lab in HMMB.

Please direct any questions about the upgrade to help@eecs.berkeley.edu.
[Read more…] about Wireless Controller Upgrade, Jan. 26 2017

Filed Under: Resolved Incidents Services: Wireless Networking

Mailing Lists, Web Pages, FTP server brief outage, Jan 26, 6pm

January 26, 2017 by Rob McNicholas

The Department’s [Mailing List server](https://lists.eecs.berkeley.edu), FTP server and [personal web server](http://people.eecs.berkeley.edu) will be briefly unavailable between 6pm and 6:15pm, Thursday Jan 26. The servers must be restarted to install operating system patches.

Resolved as of 2017-01-26 18:15:00

Filed Under: Resolved Incidents Services: FTP Server, Personal Web Pages

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