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IRIS

Instructional & Research Information Systems

Adobe Licensing update

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Adobe is updating their enterprise licensing, and as a result, many systems with Acrobat or other Creative Cloud applications installed began reporting on December 1 that you must provide a new serial number. This affects Adobe software installs from our WINSWW and MacSWW.

Campus has provided a serializer tool that can be run on systems using recent versions of Adobe software, to update the Adobe serial number. If your system is prompting for an updated Adobe serial number, you may find the serializer tool on our WINSWW or MacSWW:

* WINSWW: \\\\\\proj30.eecs.berkeley.edu\WINSWW\public\Adobe\CC2018\AdobeSerialization-Windows-CC2018v1
* MacSWW: smb://proj20.eecs.berkeley.edu/MACSWW/Intel/Adobe/CC2018/AdobeSerialization-Mac-CC2018v1.pkg

The serialization tool is reported to work successfully on some previous versions of Creative Cloud applications, but you are welcome to install the CC2018 versions if there are problems with serialization. Please contact your sysadmin or help@eecs if you need further assistance.

Note that systems using Berkeley Desktop, or BigFix or Jasper, may already have received the serialization fix.

See also: https://software.berkeley.edu/news/license-expiration-warning-adobe-creative-cloud

Soda Hall Power Shutdown, Wed. 11/29 2AM

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There will be a power shutdown for Soda Hall on the early morning of Wednesday, November 29th, scheduled for 2 to 6 AM. The shutdown and short notice are due to an urgent need for the campus high voltage team to complete repairs from line damage in June. It is also possible that the outage could be extended if difficult circumstances are encountered.

We have arranged with campus facilities to receive generator power for 288 and 290 Soda so that we can continue to provide IT services to the outside world while Soda is dark. As such, no interruptions to IRIS services outside Soda Hall are expected at this time. However, due to many electrical load variables it is possible that we may need to shut down some services without notice during the maintenance window.

Power to research server rooms 420A and 287 will be lost and the sysadmins of those rooms are coordinating a full system shutdown.

For sysadmins of machines in 340 Soda, you will also need to shut down your machines. We recommend doing so before midnight.
[Read more…] about Soda Hall Power Shutdown, Wed. 11/29 2AM

Brief outages to various IRIS services, Wed Nov 15, 6pm

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Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, November 15th, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2017-11-15 19:00:00