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Instructional & Research Information Systems

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Brief outages to a few IRIS services, Feb 14, 6pm

February 12, 2018 by Rob McNicholas

Routine Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, February 14th, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)


Resolved as of 2018-02-14 18:08:00

Filed Under: Resolved Incidents Services: FTP Server, Mailing Lists

Using Remote Desktop from Off-Campus

February 12, 2018 by Lars Rohrbach

Both the campus firewall and our EECS firewall block commonly-vulnerable Microsoft ports from the outside world, but we are not blocking access to port 3389, Remote Desktop Protocol (RDP). This leaves RDP open to brute force attacks, and is responsible for many EECS Windows account lockouts. It is considered poor security practice to expose RDP to the internet.

Beginning February 20, we will be blocking RDP connections from off-campus at the EECS border; RDP connections to devices on the IRIS networks from campus networks, including the campus VPN, will not be blocked. So, if you wish to make a Remote Desktop connection to a machine on the IRIS networks, then you should first establish a campus VPN connection.

An exception to the RDP block will be the department Windows Terminal Server, winterm.eecs — Remote Desktop connections to winterm.eecs will not be blocked, so no VPN connection is necessary. Software on winterm.eecs will help mitigate brute force attacks.

To summarize, as of February 20:
* VPN users will still have the same access to their remote desktops.
* Access to winterm.eecs will not change.
* Users who use RDP to other devices on our network from off-campus will need to use VPN first.

See also:
* The campus VPN service

Filed Under: News

Wi-Fi Maintenance, 2/2/18 10PM

February 2, 2018 by Derek Calderon

We will be reconfiguring our wireless controllers tonight to resolve some IP address conflicts. Service to campus SSIDs (AirBears2, eduroam, CalVisitor) will be briefly impacted.

Each network will lose connectivity for less than one minute while the changes are made.
[Read more…] about Wi-Fi Maintenance, 2/2/18 10PM

Filed Under: Resolved Incidents Services: Wireless Networking

Fileserver maintenance 30th Jan

January 30, 2018 by Pathma Venasithamby

Due to the power failures on 20th Dec, the department fileservice has suffered some damage, and there is a non functional management interface. This needs to be repaired or replaced. This should *not* be disruptive to users, as per Netapp. But it does involves reseating or replacing a motherboard on one of the nodes, so please be forewarned that one of the clusters will not be running in HA mode during the replacement.

Resolved as of 2018-01-30 14:26:00

Filed Under: Resolved Incidents Services: Home Directory Storage, IRIS Website, Project Storage, Repo Service, Unix Login Server

gateway.eecs – downtime Tuesday January 30, 2018 07:15-07:45am

January 30, 2018 by Mark Kraitchman

The departmental authenticating outgoing smtp server gateway.eecs will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:15am to 7:45am, we expect actual downtime to be less.
[Read more…] about gateway.eecs – downtime Tuesday January 30, 2018 07:15-07:45am

Filed Under: Resolved Incidents Services: SMTP Server

dhcp server downtime Tuesday January 30, 2018 07:00-07:30am

January 30, 2018 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Tuesday January 30, 2018 07:00-07:30am

Filed Under: Resolved Incidents Services: DHCP

Mailing list delivery delays

January 25, 2018 by Rob McNicholas

The virus scanner on lists.eecs.berkeley.edu was intermittently unable to run due to the system being unable to open any more files. Mail that could not be scanned was delayed.

The system has been reconfigured to allow more open files, and all queued email messages have now been delivered.

Please report any ongoing problems to help@eecs.berkeley.edu.

Resolved as of 2018-01-26 13:30:00

Filed Under: Resolved Incidents Services: Mailing Lists

IRIS Applications Unavailable Sun Jan 21 8am-10am

January 21, 2018 by Rob McNicholas

The IRIS Network and Roster applications will be offline from 8am-10am on Sunday, January 21st for database patching. No account requests or network registration requests will be accepted during this time.

Resolved as of 2018-01-21 09:51:00

Filed Under: Resolved Incidents Services: IRIS Website

Brief outages to a few IRIS services, Jan 18, 6pm

January 18, 2018 by Rob McNicholas

Red Hat Linux operating system patches have been released which require system reboots. Starting at 6pm Thursday, January 18th, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Department mailing list services (lists.eecs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2018-01-18 18:12:00

Filed Under: Resolved Incidents Services: IRIS Website, Jabber, Mailing Lists

gateway.eecs – downtime Thursday January 18, 2018 07:15-07:45am

January 18, 2018 by Mark Kraitchman

The departmental authenticating outgoing smtp server gateway.eecs will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:15am to 7:45am, we expect actual downtime to be less.
[Read more…] about gateway.eecs – downtime Thursday January 18, 2018 07:15-07:45am

Filed Under: Resolved Incidents Services: SMTP Server

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We have 3 Active Incidents, and 1 Scheduled Maintenance noted.

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Outages to campus services are listed at berkeley.statusdashboard.com.
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