Adobe is updating their enterprise licensing, and as a result, many systems with Acrobat or other Creative Cloud applications installed began reporting on December 1 that you must provide a new serial number. This affects Adobe software installs from our WINSWW and MacSWW.

Campus has provided a serializer tool that can be run on systems using recent versions of Adobe software, to update the Adobe serial number. If your system is prompting for an updated Adobe serial number, you may find the serializer tool on our WINSWW or MacSWW:

* WINSWW: \\\\\\proj30.eecs.berkeley.edu\WINSWW\public\Adobe\CC2018\AdobeSerialization-Windows-CC2018v1
* MacSWW: smb://proj20.eecs.berkeley.edu/MACSWW/Intel/Adobe/CC2018/AdobeSerialization-Mac-CC2018v1.pkg

The serialization tool is reported to work successfully on some previous versions of Creative Cloud applications, but you are welcome to install the CC2018 versions if there are problems with serialization. Please contact your sysadmin or help@eecs if you need further assistance.

Note that systems using Berkeley Desktop, or BigFix or Jasper, may already have received the serialization fix.

See also: https://software.berkeley.edu/news/license-expiration-warning-adobe-creative-cloud