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IRIS

Instructional & Research Information Systems

Server Patching July 2008

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Microsoft will release their patches for the month on Tuesday, July 8th, 2008.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, July 9th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, July 9th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2008-07-09 03:00:00

IRIS Announces New Cheaper Storage Rates

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IRIS is pleased to announce that storage rates for the 2008–09 fiscal
year have been significantly reduced while the basic disk space
allocation has been greatly increased.

Previously, one’s IMAP account
and coeus home directory each had a 100MB base allocation and usage
over that base was recharged at $1.80/GB/month. The new model
includes a combined allocation of 5GB per person (a 25x increase!)
and usage over that base is recharged at $0.20/GB/month. “Project”
space usage will also reflect the new rate of $0.20/GB/month.

For all the details, please see our [FY 2008–09 rates](/10-services/90-rates/).

These new rates were driven by our recent upgrade of our storage
infrastructure to a fibre channel-based SAN, and the upcoming upgrade
our Network Appliance fileservers later this year. Our IMAP server is
already taking advantage of this new infrastructure which will improve
reliablity and expandability of our mail service.

We hope these new rates will encourage people to take greater
advantage of our storage services.

To check your current usage, visit this web page.

Please send any questions to help@eecs.

Jabber service unavailable, Sunday 10-11pm

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The system that hosts the department’s Jabber/XMPP server (jabber.eecs.berkeley.edu) will be undergoing maintenance this Sunday, June 22 beginning at 10pm. During this time our jabber server will be upgraded to the latest version of OpenFire (3.5.2).

Any open jabber sessions will be disconnected at 10pm.

Service should resume no later than 11pm.

Please send any questions about this upgrade to help@eecs.

Resolved as of 2008-06-22 22:30:00

SERVER PATCHING FOR PRINT, RIS, WINSWW, HERMES, AND MACSERVER

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Microsoft will release their patches for the month on Tuesday, June 10th, 2008

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, June 11, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, June 11th, from 6:00 a.m. – 7:00 a.m.
[Read more…] about SERVER PATCHING FOR PRINT, RIS, WINSWW, HERMES, AND MACSERVER

Cory Transformer Upgrade

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Physical Plant will be shutting off all the power to Cory Hall to switch
transformers on Wednesday night, June 4th from 7pm to 9pm. This will
allow upgrade of our back up transformer located in the basement. The
building will be closed from 6pm until 9pm for this event. Please ensure
your lab equipment and computers are prepared for this event.

Please contact Scott McNally for questions or Mark Davis (642-1468) in
room 253, Cory Hall.

Note that CUSG will be on-site during this time, and will coordinate the shutdown of CUSG-supported servers in Cory Hall, and later will get them back online when the power is restored.

CUSG will attempt to power-off all CUSG-supported Cory Hall workstations (Windows PCs and Linux workstations) starting at 5:30pm. CUSG will power-off all CUSG-supported Cory Hall servers beginning at 5:45pm. Some may be online as late as 6:30pm, as we continue shut-downs remotely. Servers will be brought back online as soon as power is restored.

Soda Hall computer services should continue normally.
[Read more…] about Cory Transformer Upgrade

DHCP service unavailable

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Earlier today, around 6pm, the DHCP service ceased functioning, causing systems that obtain their IP addressing dynamically to be unable obtain an IP address to use when connecting to the network.

Most systems that use DHCP to obtain their IP address will be affected by this and will not be able to connect to the network after reboot or lengthy disconnection from the network.

Systems that use DHCP but have already obtained an address may be able to stay on the network during this service malfunction – this depends on how individual systems are configured. Systems that do not rely upon DHCP (statically configured hostnames/addresses) should be unaffected by this problem.

Staff are looking into the cause of this problem.
[Read more…] about DHCP service unavailable

Helpdesk Summer Hours 2008

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Effective monday, 5/19/08, Helpdesk in 311 Soda Hall will be closed for the summer. 395 Cory Hall Helpdesk will remain open and hours will be 9:30am to 5pm – monday through friday. One can also call helpdesk at 2-7777 or send email to help@eecs.