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IRIS

Instructional & Research Information Systems

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Department Filer Migration

July 18, 2008 by IRIS Staff

On Friday, August 1st from 6am to 2pm we will be migrating to the new filers
for home directories and project space. This downtime and migration affects the
majority of the users in the department.

All sysadmins have received the technical details necessary to evaluate the
impact on their users and should be contacting you. If you have additional
questions, please contact your system administrator or the department’s help
desk (help@eecs, 395 Cory, 642-7777).

The following services will be affected: coeus, project, argus, sww (not winsww).
[Read more…] about Department Filer Migration

Filed Under: News

New Webmail interface for EECS IMAP Mail (BETA)

July 14, 2008 by IRIS Staff

There is a new web interface for the EECS IMAP mail server.

The URL is: https://webmail.eecs.berkeley.edu

This interface has a different look and feel from the old interface. It also allows the user to manage mail filters on the IMAP server. These rules are processed prior to any other rules that are in place, such as the rules on the server that processes SPAM.

Please feel free to try out this interface.

*It is currently in beta*, but will probably be announced as a production service soon.

The old webmail interface will remain at https://imap.eecs.berkeley.edu.

Filed Under: News

Anti-virus and Host-based firewall software

July 9, 2008 by Mark Kraitchman

The campus “Minimum Security Standards for Networked
Devices” http://security.berkeley.edu/MinStds
approved software document was updated:

https://security.berkeley.edu/approved.software.html

The approved software document list devices and/or
operating systems that MUST run listed anti-virus
software and host-based firewall software.

Some of the most significant changes in the
approved software document are

Windows Vista must run anti-virus software and host-based firewall.

The campus SNS (System and Network Security) group recommends that Linux/Other UNIX devices run anti-virus software.

Windows 2000 Server must run a host-based firewall (using Windows IPSec).

Windows Server 2008 must run a host-based firewall

Filed Under: News

Server Patching July 2008

July 8, 2008 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, July 8th, 2008.

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, July 9th, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, July 9th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2008-07-09 03:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

IRIS Announces New Cheaper Storage Rates

July 1, 2008 by Rob McNicholas

IRIS is pleased to announce that storage rates for the 2008–09 fiscal
year have been significantly reduced while the basic disk space
allocation has been greatly increased.

Previously, one’s IMAP account
and coeus home directory each had a 100MB base allocation and usage
over that base was recharged at $1.80/GB/month. The new model
includes a combined allocation of 5GB per person (a 25x increase!)
and usage over that base is recharged at $0.20/GB/month. “Project”
space usage will also reflect the new rate of $0.20/GB/month.

For all the details, please see our [FY 2008–09 rates](/10-services/90-rates/).

These new rates were driven by our recent upgrade of our storage
infrastructure to a fibre channel-based SAN, and the upcoming upgrade
our Network Appliance fileservers later this year. Our IMAP server is
already taking advantage of this new infrastructure which will improve
reliablity and expandability of our mail service.

We hope these new rates will encourage people to take greater
advantage of our storage services.

To check your current usage, visit this web page.

Please send any questions to help@eecs.

Filed Under: News

IRIS Website and Dept. Mailing Lists outage

June 25, 2008 by Rob McNicholas

The IRIS website (iris.eecs) and the Department’s Mailing List server (lists.eecs) were unavailable from around 6pm until around 6:30pm. Routine maintenance on the server went unexpectedly awry causing the firewall on the machine to stop accepting all connections.

I apologize for any inconvenience.

Resolved as of 2008-06-25 18:28:00

Filed Under: Resolved Incidents Services: IRIS Website, Mailing Lists

Jabber service unavailable, Sunday 10-11pm

June 22, 2008 by Rob McNicholas

The system that hosts the department’s Jabber/XMPP server (jabber.eecs.berkeley.edu) will be undergoing maintenance this Sunday, June 22 beginning at 10pm. During this time our jabber server will be upgraded to the latest version of OpenFire (3.5.2).

Any open jabber sessions will be disconnected at 10pm.

Service should resume no later than 11pm.

Please send any questions about this upgrade to help@eecs.

Resolved as of 2008-06-22 22:30:00

Filed Under: Resolved Incidents Services: Jabber

SERVER PATCHING FOR PRINT, RIS, WINSWW, HERMES, AND MACSERVER

June 11, 2008 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, June 10th, 2008

PRINT, RIS and WINSWW will automatically patch and reboot Wednesday, June 11, at 3:00 am.

HERMES and macserver.eecs will be down for patching and maintenance Wednesday, June 11th, from 6:00 a.m. – 7:00 a.m.
[Read more…] about SERVER PATCHING FOR PRINT, RIS, WINSWW, HERMES, AND MACSERVER

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

Cory Transformer Upgrade

June 4, 2008 by Lars Rohrbach

Physical Plant will be shutting off all the power to Cory Hall to switch
transformers on Wednesday night, June 4th from 7pm to 9pm. This will
allow upgrade of our back up transformer located in the basement. The
building will be closed from 6pm until 9pm for this event. Please ensure
your lab equipment and computers are prepared for this event.

Please contact Scott McNally for questions or Mark Davis (642-1468) in
room 253, Cory Hall.

Note that CUSG will be on-site during this time, and will coordinate the shutdown of CUSG-supported servers in Cory Hall, and later will get them back online when the power is restored.

CUSG will attempt to power-off all CUSG-supported Cory Hall workstations (Windows PCs and Linux workstations) starting at 5:30pm. CUSG will power-off all CUSG-supported Cory Hall servers beginning at 5:45pm. Some may be online as late as 6:30pm, as we continue shut-downs remotely. Servers will be brought back online as soon as power is restored.

Soda Hall computer services should continue normally.
[Read more…] about Cory Transformer Upgrade

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

DHCP service unavailable

May 29, 2008 by IRIS Staff

Earlier today, around 6pm, the DHCP service ceased functioning, causing systems that obtain their IP addressing dynamically to be unable obtain an IP address to use when connecting to the network.

Most systems that use DHCP to obtain their IP address will be affected by this and will not be able to connect to the network after reboot or lengthy disconnection from the network.

Systems that use DHCP but have already obtained an address may be able to stay on the network during this service malfunction – this depends on how individual systems are configured. Systems that do not rely upon DHCP (statically configured hostnames/addresses) should be unaffected by this problem.

Staff are looking into the cause of this problem.
[Read more…] about DHCP service unavailable

Filed Under: Resolved Incidents Services: DHCP

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