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Router Failure

July 22, 2008 by IRIS Staff

Just before 4 PM today, a core router management module failed. The unit did try to fail over to the backup but it was not a complete cut over and some services were disrupted. We attempted to reboot the module but that caused a more massive failure in the chassis for less than 1 min. The bad module has been removed and service has been restored. We are continuing to troubleshoot the first problem with the vendor.

Resolved as of 2008-07-22 16:40:00

Filed Under: Resolved Incidents Services: Wired Networking

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IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

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