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October 2009 Server Patching

October 13, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, October 13th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, Oct 14th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, Oct 14th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-10-14 14:56:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

CalAgenda Sunday Maintenance

October 9, 2009 by IRIS Staff

*Description:*CalAgenda is scheduled to run maintenance this Sunday
morning from 12:00 midnight to possibly as long as 12:00 noon. It will
likely finish before 12:00 noon, but IST reserves the full outage time
for the maintenance. CalAgenda maintenance occurs on the second Sunday
of each month.

source:
http://ucbsystems.org/?s=6405

Filed Under: News

Jabber service maintenance, Thursday, 6pm

October 8, 2009 by Rob McNicholas

The Department’s Jabber/XMPP server, jabber.eecs.berkeley.edu, will be upgraded tonight (October 9, 2009) to the latest version of Openfire (3.6.4). This update resolves numerous issues including a serious security problem. The server will be unavailable beginning at 6pm, and should be back up no later than 7pm.

Resolved as of 2009-10-08 18:09:00

Filed Under: Resolved Incidents Services: Jabber

Scheduled Campus Wide Air Bears (outage)

October 7, 2009 by IRIS Staff

Description: All control servers and access managers for the AirBears Network are going to receive a software upgrade on Wednesday, October 7, 2009, from 5am to 7am. There will be an initial loss of AirBears network service for the entire campus as the primary and secondary gateways are upgraded. Once the gateways are returned to service, there will be intermittent interruptions of service, from 10 to 20 minutes in length, as the access managers are updated and restored. The entire network should be returned to normal operation by 7:00am.

The only buildings not effected by this outage are Earl Warren Hall (2195 Hearst) and 2484 Shattuck, as they have a different authentication system.

The IST service status page for this incident is http://ucbsystems.org/?s=6399

Resolved as of 2009-10-07 07:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

Campus Wide Emergency Unscheduled Airbears Outage

October 5, 2009 by IRIS Staff

Due to numerous reports of slowness that can be isolated to the primary AirBears gateway device, we will be reconfiguring the network to make the secondary AirBears gateway device the primary. This should not have an impact on authenticated users, but new users will not be able to get a login page during the outage. The anticipated resolution is 12:20pm.

Resolved as of 2009-10-05 12:30:00

Filed Under: Resolved Incidents Services: Wireless Networking

IRIS Network Policy change: Local Switches

October 2, 2009 by IRIS Staff

We’ve relaxed the portion of the [IRIS Network Policy](https://iris.eecs.berkeley.edu/30-policies/network-policy/) that governs use of local switches on the IRIS network.

You may now use almost any model of unmanaged Ethernet switch to connect multiple registered devices to any single network jack on the IRIS network. Additionally, local switches no longer have to be registered by serial number to a specific network jack’s Cable ID.

The [Helpdesk](https://iris.eecs.berkeley.edu/help/) has [recommended models](https://iris.eecs.berkeley.edu/30-policies/network-policy/best-practices.html#recommended-switches) of 5-port switches available for sale, and we encourage you to choose these; they’re known to work well.

Please review the [Best Practices](https://iris.eecs.berkeley.edu/30-policies/network-policy/best-practices.html#local-switches) for use of switches. Routers (including NAT,) managed switches (anything with it’s own MAC address,) and Ethernet hubs are still prohibited.

Filed Under: News

BID Center network outage

September 24, 2009 by IRIS Staff

(forwarded message form IS&T)

SCHED OUTAGE Hearst Memorial Mining Bldg, Soda Sept 24, 2009 06.00 pm – Sept 25, 7.00 am Equipment: hmmb4fes Location: Hearst Memorial Mining Bldg, Soda Date: Sept 24, 2009 Start: 06.00 pm End: Sept 25, 7.00 am Description: We will change the network topology for HMMB, starting on Thursday evening at 6:00 pm. This work is part of the move of our data center from Evans, to the new facility in Sutardja Dai Hall. The network in the bldg will be down for approx 13 hours, to give the fiber contractors time, to move the cables to the new location. The following subnet will be unavailable during this work:

HMMB BID 169.229.63.0/25

For the latest information on this outage, see [the IST system status website](http://ucbsystems.org/?s=6373).

Resolved as of 2009-09-25 06:00:00

Filed Under: Resolved Incidents Services: Wired Networking

Soda 2nd Floor Network Outage

September 23, 2009 by IRIS Staff

A switch failure disrupted networks on the Soda 2nd floor.

After seeing an alert at 11:20, network administrators discovered a failed management module in the 2nd floor switch. The module was swapped and the configuration reloaded. The switch was returned to service at 11:53am. Instructional support staff had to reboot several servers which had become stuck due to disrupted NFS traffic. All 2nd floor Instructional Labs were operational as of 12:30.

Resolved as of 2009-09-23 11:53:00

Filed Under: Resolved Incidents Services: Wired Networking

Mailing List Web Interface down

September 21, 2009 by Rob McNicholas

The web interface to the Department’s mailing list server lists.eecs.berkeley.edu is unavailable. There is a problem authenticating against our LDAP servers over SSL. This problem is currently being investigated, and we hope to have the web server available soon.

Mail delivery to lists hosted on lists.eecs is not affected. No mail has been delayed or lost.

If you need assistance managing your list during this outage, please send your requests to help@eecs and staff will make them for you.
[Read more…] about Mailing List Web Interface down

Filed Under: Resolved Incidents Services: Mailing Lists

Mathematica 7 online seminar

September 16, 2009 by IRIS Staff

The following online seminar invitation is extended to the EECS community.

Note that Mathematica 7 is now available on WINSWW, MACSWW, our Linux SWW, and on CD at the Helpdesk for loan.

—-

Mathematica has changed a lot over the past two years, and one thing I’ve noticed is that faculty often don’t realize all of the fields that it can be applied to and all of the amazing things that can be done with it. So I’d like to invite you to a free, online seminar called “Overview of Mathematica for Education,” where we illustrate Mathematica’s applicability in a number of different areas, from incorporating Mathematica into the classroom to parallel computing. Because Mathematica is available on campus to use for teaching and research, this seminar will help you better understand how to apply this versatile tool to your projects.

You can register for an upcoming session here:
http://url.wolfram.com/129U9-U/

Whether you’ve never used Mathematica before or have been using it for 20+ years, you’re sure to find this seminar beneficial, and perhaps even enlightening. During the seminar you can ask your own questions and get answers from the presenter or through the interactive chat.

If you’ve already attended “S01: An Overview of Mathematica for Education,” check out some of the other free seminars that are available to you: http://url.wolfram.com/1fVh3f6/

If you have questions, let me know. Otherwise, I look forward to “seeing” you there!

Sincerely,

Jamie Peterson
Programs Administrator
Wolfram Research, Inc.
jamie_peterson@wolfram.com

Filed Under: News

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