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IRIS

Instructional & Research Information Systems

Matlab license renewal

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IRIS staff have been working for several months to renew EECS department Matlab licenses.

IST is responsible for license agreements with Mathworks and distributes Matlab license to individuals and departments. IST has assured us that our renewal has been processed, and that there is a 30-day “grace period” after the license expires on January 1st.

We understand Matlab is a critical tool for many researchers, and we are doing everything we can to prevent the license from expiring.
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IMAP Certificate Validation Error

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A new SSL cert was installed on imap.eecs on Thursday night. This unfortunately required a new “chain” certificate as Entrust is moving to 2048 bit keys (current keys are 1024 bits). Normally the IMAP server should present this chain cert to the user’s mail client so that the process would be invisible to the end user. However, the chain cert was not installed on the server initially, so the server could not present the cert, and clients were getting a certificate validation error.

Around 2:30pm on Friday, the chain cert was properly installed on the server and after that most of clients began working again. At least one user is still experiencing issues with Windows Mobile and Xpressmail.
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October 2009 Server Patching

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Microsoft will release their patches for the month on Tuesday, October 13th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, Oct 14th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, Oct 14th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-10-14 14:56:00

CalAgenda Sunday Maintenance

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*Description:*CalAgenda is scheduled to run maintenance this Sunday
morning from 12:00 midnight to possibly as long as 12:00 noon. It will
likely finish before 12:00 noon, but IST reserves the full outage time
for the maintenance. CalAgenda maintenance occurs on the second Sunday
of each month.

source:
http://ucbsystems.org/?s=6405

Jabber service maintenance, Thursday, 6pm

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The Department’s Jabber/XMPP server, jabber.eecs.berkeley.edu, will be upgraded tonight (October 9, 2009) to the latest version of Openfire (3.6.4). This update resolves numerous issues including a serious security problem. The server will be unavailable beginning at 6pm, and should be back up no later than 7pm.

Resolved as of 2009-10-08 18:09:00

Scheduled Campus Wide Air Bears (outage)

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Description: All control servers and access managers for the AirBears Network are going to receive a software upgrade on Wednesday, October 7, 2009, from 5am to 7am. There will be an initial loss of AirBears network service for the entire campus as the primary and secondary gateways are upgraded. Once the gateways are returned to service, there will be intermittent interruptions of service, from 10 to 20 minutes in length, as the access managers are updated and restored. The entire network should be returned to normal operation by 7:00am.

The only buildings not effected by this outage are Earl Warren Hall (2195 Hearst) and 2484 Shattuck, as they have a different authentication system.

The IST service status page for this incident is http://ucbsystems.org/?s=6399

Resolved as of 2009-10-07 07:00:00

Campus Wide Emergency Unscheduled Airbears Outage

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Due to numerous reports of slowness that can be isolated to the primary AirBears gateway device, we will be reconfiguring the network to make the secondary AirBears gateway device the primary. This should not have an impact on authenticated users, but new users will not be able to get a login page during the outage. The anticipated resolution is 12:20pm.

Resolved as of 2009-10-05 12:30:00