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Instructional & Research Information Systems

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Extended AirBears Outage

September 2, 2009 by IRIS Staff

IST will change the network topology for EECS, at Soda Hall, starting on Wednesday evening at 6:00 pm. This work is part of the move to the new data center from Evans, to the new facility in Sutardja Dai Hall. AirBears will be down in Soda, Cory and BWRC for approx 12 hours, to allow the fiber contractors to move the cables to the new location. The following subnet will be unavailable during this work:

EECS AirBears 136.152.170.0/24

Note: AirBears service in Sutardja Dai will NOT be disrupted. The work on August 25th was done to avoid having all of EECS offline during the subsequent fiber moves.

Resolved as of 2009-09-03 14:32:00

Filed Under: Resolved Incidents Services: Wireless Networking

Removal of Software from WINSWW

September 2, 2009 by IRIS Staff

MS Office 2000 and others have reached end of life and will be removed from WINSWW on September 2nd, 2009. No copies will be kept by IDSG. Here is the complete list of directories that will be deleted.

matlab\depricated

office\office-2000

project\2000

project\2003

streets&trips\2006

visio\2002

visio\2003

visual_studio\6.0

visual_studio\dotnet

Thanks,

-W
[Read more…] about Removal of Software from WINSWW

Filed Under: Resolved Incidents Services: Windows Software Warehouse

Discount MacOSX Leopard Licenses Are Available

August 27, 2009 by Lars Rohrbach

Apple releases its newest OS, dubbed “Snow Leopard” (Mac OS X 10.6), on
Friday, August 28, 2009.

Various updates and improvements are advertised for Snow Leopard,
including faster wakeup and shutdown,
and using less disk space (due to only Intel Macs being supported).

The retail cost of Snow Leopard will be $169, but
the Helpdesk still has discounted licenses for Mac OS X Leopard (10.5) available,
which may reduce your cost of upgrading.
Note that if you purchased a machine with Mac OS X Leopard 10.5 recently
(after June 8, which includes the new batch of Macbooks ordered
through the department), then you are eligible to
purchase a Snow Leopard upgrade for only $9.95 from Apple. See Apple’s
Up-to-Date program
details for more information.

The cost of upgrading to Snow Leopard from Leopard is only $29 (available
directly from Apple,
or from The Scholar’s Workstation).

The Helpdesk currently has $39 licenses for Leopard available,
and media available for $15 purchase or on loan. If you haven’t yet upgraded
your Mac to Leopard, or haven’t yet purchased a Leopard license, then
this upgrade path to Snow Leopard provides a sizable discount.

Please feel free to contact help@eecs for further information.

Filed Under: News

Fiber Optic Cutover

August 25, 2009 by IRIS Staff

Tuesday morning at 6:00 am, we are working with IST to move a number of optical circuits in Soda Hall to a different fiber cable. This work is to facilitate the move of IST network equipment from Evans to Sutardja Dai Hall. Because our routers are configured with redundant paths, only the following areas will experience a brief outage, hopefully only a minute or so each.

* DETER
* Cory General Classrooms
* EECS BID Center in HMMB
* BWRC
[Read more…] about Fiber Optic Cutover

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

AirBears experiencing some problems in Soda & Cory

August 24, 2009 by IRIS Staff

We are currently experiencing some problems with the AirBears Wireless LAN in both Soda and Cory. AirBears in Sutardja-Dai Hall is not affected at this time. All other EECS WLANs are not affected. IST has been notified of the issue.

The problem appeared to be a defective cable connecting the Access manager to a media converter. The cable was replaced.
[Read more…] about AirBears experiencing some problems in Soda & Cory

Filed Under: Resolved Incidents Services: Wireless Networking

EECS Wireless Maintenance: Aug 19, 6:00AM

August 19, 2009 by Janet Shu

On Wed, Aug 19, we will be doing major upgrades to some of our wireless switches. This work will start at 6:00am to 8:00am. Users except BWRC will experience some outages. We expect that some of services will start coming back up in about 30 mins at varied locations. These upgrades are providing for the continuing reliability of the wireless infrastructure services.

[Read more…] about EECS Wireless Maintenance: Aug 19, 6:00AM

Filed Under: Resolved Incidents Services: Wireless Networking

IMAP Server Outage

August 18, 2009 by IRIS Staff

IMAP server is down. IRIS staff have been notified and are working to resolve the problem. Please look here for updates.
[Read more…] about IMAP Server Outage

Filed Under: Resolved Incidents Services: IMAP Server

EECS Web Servers Maintenance, Aug 11, 9pm

August 11, 2009 by Rob McNicholas

New versions of Apache and mod_ssl will be installed tonight, August 11, 2009, on the following servers:

* www.eecs.berkeley.edu
* www.cs.berkeley.edu
* lists.eecs.berkeley.edu
* iris.eecs.berkeley.edu


This will require a quick restart of each web server. Brief outages (less than 5 minutes) will be seen between 9:00pm and 9:30pm.

Resolved as of 2009-08-11 22:00:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Mailing Lists

August 2009 Windows Server Patching

August 11, 2009 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, August 11th, 2009.

PRINT, RIS, WINTERM and WINSWW will automatically patch and reboot Wednesday, August 12th, at 3:00 am.

macserver.eecs will be down for patching and maintenance Wednesday, August 12th, from 6:00 a.m. – 7:00 a.m.

Resolved as of 2009-08-12 09:00:00

Filed Under: Resolved Incidents Services: Mac Software Warehouse, Print Server, RIS, Windows Software Warehouse, winterm.eecs

argus.EECS.Berkeley.EDU end of general login service

August 10, 2009 by IRIS Staff

General login service on argus.EECS.Berkeley.EDU will end Tuesday September 8, 2009.

Please migrate to using login.EECS.Berkeley.EDU, the new Unix general login server running Solaris 10 x86_64, before then.

Questions, comments and requests may be directed to the IRIS help desk.

See

for more information.

Filed Under: News

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