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Instructional & Research Information Systems

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Network firmware upgrades, Sutardja Dai

November 30, 2010 by IRIS Staff

During this scheduled outage, firmware will be upgraded on each of 3 switches serving the main building in Sutardja Dai Hall. Each switch will be offline for approximately 5 minutes as it is rebooted. The updated code has better features for detecting and mitigating remote loops introduced by users. This will enable us to prevent future disruptions like the one experienced last Wednesday.

AirBears service throughout EECS will be disrupted during one of the reboots.

Resolved as of 2010-11-30 07:12:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Airbears Portal slow connection

November 30, 2010 by Janet Shu

We are seeing connectivity issues on AirBears but not on EECS-secure. Either very slow or lost packets when you connect to Airbears. We have opened a ticket with IST and staff are looking into it.

Resolved as of 2010-12-01 08:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

Network disruption in Sutardja Dai

November 24, 2010 by IRIS Staff

Network service was disrupted in Sutardja Dai on the 2nd-4th floors due to errant behavior by individuals and/or computers in one of the 4th floor research labs. The problem has been mitigated. Further safeguards will be implemented next week. Happy Thanksgiving.

Resolved as of 2010-11-24 15:00:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

IRIS Wiki server maintenance, Nov 15th 5pm

November 15, 2010 by Rob McNicholas

The IRIS Wiki server, wiki.eecs, will be down for maintenance tonight, Nov 15th, at 5pm. Total downtime will be less than 1 hour.

The web server software will be updated to the latest version, which solves several security issues.

Resolved as of 2010-11-15 17:55:00

Filed Under: Resolved Incidents Services: Wiki Hosting

November 11 – Maintenance/Upgrade on Home/Project/IMAP services

November 11, 2010 by IRIS Staff

There will be a short, scheduled maintenance/upgrade on home and project for the hour specified. IMAP will also be affected by this upgrade. The reserved downtime is 1 hour, but most likely the actual downtime will be less.
[Read more…] about November 11 – Maintenance/Upgrade on Home/Project/IMAP services

Filed Under: Resolved Incidents Services: Home Directory Storage, IMAP Server, Project Storage

Unscheduled Outage of Several Departmental Services

November 11, 2010 by Rob McNicholas

A hardware failure and caused a temporary outage to the department’s Storage Area Network (SAN). The department’s web site, mailing list server, jabber serve, and the ACG application server (buffy) were all affected.

The virtual cluster that hosts these services is being restarted and services should resume by 3:30 pm.

Resolved as of 2010-11-11 15:05:00

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Department Webservice, IMAP Server, Jabber

idsg.EECS.Berkeley.EDU provided services are down

November 11, 2010 by Mark Kraitchman

DHCP activations and updates for mobile devices and
desktops without a fixed IP address are not being processed.

DHCP support for mobile devices and
desktops without a fixed IP address is currently frozen
with the last update happening at Thursday November 11, 2010 12:30.

While trying to fix this issue, the IDSG web server and
the pages it server went off the network.

Staff is working on resolving these issues.
[Read more…] about idsg.EECS.Berkeley.EDU provided services are down

Filed Under: Resolved Incidents Services: DHCP

Nov 2010 Server Patching

November 9, 2010 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, Tuesday, Nov 9th, 2010.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, Nov 10th, at 3:00 am.

Resolved as of 2010-11-10 13:08:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

New SSL Certificate Service

November 4, 2010 by Rob McNicholas

UC Berkeley is a member of the [InCommon](http://www.incommonfederation.org/cert/) federation. One benefit of our membership is unlimited free SSL certificates for berkeley.edu hosts.

IRIS staff have been delegated the ability to create InCommon-Comodo SSL certificates for the subdomains used on the IRIS networks.

If you are the registered system administrator of a device on the IRIS network, please use [this webform](https://iris.eecs.berkeley.edu/forms/cert-request.html) to submit CSRs to IRIS staff instead of contacting calnet-pki@lists.b.e.
[Read more…] about New SSL Certificate Service

Filed Under: News

IRIS Website down for maintenance, Wednesday 5pm

November 3, 2010 by Rob McNicholas

The IRIS website (iris.eecs.berkeley.edu) will be down for maintenance on Wednesday, November 3rd from 5pm – 6pm.

This will affect the news and documentation portion of the IRIS website, as well as the Network and Roster applications.

This downtime will be used to upgrade the web application software to a newer version.

Resolved as of 2010-11-03 17:43:00

Filed Under: Resolved Incidents Services: IRIS Website

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