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Instructional & Research Information Systems

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Mailing List Messages Delayed, Sep 2

September 2, 2011 by Rob McNicholas

Beginning around midnight on September 2, our MySQL database server began refusing connections from lists.eecs.berkeley.edu. Since all subscription information is kept in the database, no mailing list messages could be delivered during that time. The database server was reset around 9:30am and all queued departmental email has been delivered at this time (10am). No email should have been lost.

Initial investigation points to the database server intentionally blocking connections due to too many simultaneous requests from lists.eecs. This investigation will continue and the database server will be tuned as needed to prevent a recurrence of this problem.

Resolved as of 2011-09-02 09:30:00

Filed Under: Resolved Incidents Services: Mailing Lists

Department website maintenance, Sep 1, 10pm

September 1, 2011 by Rob McNicholas

The Department website (www.eecs/www.cs and all hosted virtual hosts) will be down briefly on September 1, 2011 at 10pm for a software upgrade. Apache will be upgraded to version 2.2.20, which fixes a critical issue. See [the original announcement in the Apache mailing list archives](https://mail-archives.apache.org/mod_mbox/httpd-announce/201108.mbox/browser) for details.

Total downtime should be less than 15 minutes.

Resolved as of 2011-09-01 22:32:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website

EECS Network Maintenance on Aug 25 at Soda Hall

August 25, 2011 by Janet Shu

We are continuing to do switch maintenance. The EECS switches(in 4A, 4B, 3B) are located at 4th and north east side of 3rd floor of Soda will experience brief outages on Thursday, Aug 25, 2011 beginning at 6:00a.m. due to network maintenance.

The wired network will be offline and users will experience a brief (couple minutes) outage while the switches are rebooted to apply new firmware. Since wireless networking devices are also fed by that device, wireless network will experience a brief outage as well.

Resolved as of 2011-08-25 06:05:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Maintenance on Aug 19

August 19, 2011 by Janet Shu

One of uplink 10G connection ports to the campus router was malfunctioning and had been move to the temp port. We have received the replacement module from our vendor for the malfunctioning port in the edge router. Installing the new module will not expect a complete outage, this task should be done less than 5 mins.

If you have any concern, please contact networks@eecs

Resolved as of 2011-08-19 17:02:00

Filed Under: Resolved Incidents Services: Wired Networking

EECS Network Maintenance on Aug 19

August 19, 2011 by Janet Shu

We are continuing to do switch maintenance. The EECS switches(in 7A, 6A, 5A) are located at 7th, 6th, 5th floor of Soda will experience brief outages on Friday, Aug 19, 2011 beginning at 6:00a.m. due to network maintenance.

The wired network will be offline and users will experience a brief (couple minutes) outage while the switches are rebooted to apply new firmware. Since wireless networking devices are also fed by that device, wireless network will experience a brief outage as well.

Resolved as of 2011-08-19 06:05:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Maintenance on Aug 18

August 18, 2011 by Janet Shu

We are continuing to do switch maintenance. The EECS router(soda8810) will experience brief outages on Thursday, Aug 18, 2011 beginning at 6:00a.m. due to network maintenance.

The wired network will be offline and users will experience a brief (couple minutes) outage while the switch is rebooted to apply new firmware. Since wireless networking devices are also fed by that device, wireless network will experience a brief outage as well.

Resolved as of 2011-08-18 06:03:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

LDAP Outage

August 17, 2011 by Carlos Caceres

“There was a short LDAP outage between 2:50pm and 3:00pm today, that has been resolved. Impacted areas included IRIS web forms. If there are further problems with the server, please email help@eecs.berkeley.edu so we can investigate further. ”

Resolved as of 2011-08-17 15:04:00

Filed Under: Resolved Incidents Services: LDAP

IRIS to begin allowing longer usernames

August 17, 2011 by Rob McNicholas

Historically, usernames in EECS / IRIS have been limited to 8 characters in length, to maintain compatibility with legacy Unix systems. Most modern operating systems can now handle longer usernames, and so to better align our services with CalNet and other campus systems, we will begin allowing usernames of up to 20 characters in length. We will be enforcing [the same requirements as CalNet](https://wikihub.berkeley.edu/display/calnet/CalNet+ID+Requirements).

IRIS staff have been testing our services with long usernames to ensure compatibility. As expected, some Unix-based system do still have some issues, and we will be providing documentation on the problems we find for our supported operating system (Mac OS X, Redhat/CentOS Linux, and
Solaris). This article will be updated later with links to that
documentation.

At this time we would like to invite system administrators, programmers, database administrators or others who have systems that utilize IRIS usernames to begin testing their systems. If you would like us to create a test username for you, please contact help@eecs and describe your requirements.

This change will only apply to new accounts created after October 1, 2011 We will not be allowing current account holders to change their username.

As always, please send questions or comments to help@eecs.berkeley.edu

Filed Under: News

EECS Network Maintenance on Aug 12

August 12, 2011 by Janet Shu

The EECS switch that is serving south west side of Soda 3rd floor will experience brief outages on Friday, Aug 12, 2011 beginning at 6:00a.m. due to network maintenance.

The wired network will be offline and users will experience a brief (couple minutes) outage while the switch is rebooted to apply new firmware. Since some wireless networking devices are also fed by that device, wireless network at the floor will experience a brief outage as well.

Resolved as of 2011-08-12 06:03:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

August 2011 winterm.eecs Update

August 10, 2011 by IRIS Staff

winterm.eecs will be unavailable from 9am till noon, August 10th, 2011, for software updating.

Resolved as of 2011-08-10 12:06:00

Filed Under: Resolved Incidents Services: winterm.eecs

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