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AirBears Outage Sutardja Dai Hall 10/3/2011,Monday 3:30am – 7:00am

October 3, 2011 by Janet Shu

IST from campus team will upgrade switch sut1ds and router inr-204-sut at Sutardja Dai Hall 10/3/2011, Monday 3:30am – 7:00am.

The following networks will be offline during this network outage: (see **)

**EECS wireless 136.152.170.0/23

If you have concern please contact kwong@ack.berkeley.edu

Resolved as of 2011-10-03 07:00:00

Filed Under: Resolved Incidents Services: Wireless Networking

BWRC Network Outage around 3:11PM

September 30, 2011 by Janet Shu

BWRC experienced network outage this afternoon. We are investigating the cause.

Resolved as of 2011-09-30 15:36:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Delay for mailing lists on lists.eecs

September 20, 2011 by Lars Rohrbach

Delivery of some email to mailing lists hosted on lists.eecs was delayed, apparently due to issues of communication with our LDAP server. LDAP service was restarted, and mail delivery has resumed normal operation.

Resolved as of 2011-09-20 13:45:00

Filed Under: Resolved Incidents Services: Mailing Lists

Network outage Cory 4th floor on Sep 16

September 16, 2011 by Janet Shu

Currently power outlets in the 4th flr. restrooms are on a common electrical circuit with power in the 4th communications closet. Space and facilities team would like to shutdown the communications closet for about or less than 30 minutes to move these outlets onto a new circuit.

This will prevent outside areas from accidentally tripping the circuit feeding the communications closet. The network switches serving in the area of 4th floor will be affected by this move. Only users in 4th floor of Cory will be affected by this. Since wireless APs in 4th floor were fed by the switches in that closet, you may experience wireless outages if you are located in 4th floor area.

We have UPS and hopefully will be able to carry the load but you may experience some of intermittent wired and wireless conductivity issues for a short period of time.

If you have any concern, please send email to networks@eecs

Resolved as of 2011-09-16 16:15:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Mathematica license server malfunction

September 13, 2011 by Lars Rohrbach

The Mathematica license service stopped working properly late this morning, for reasons unknown. Staff were able to restart the license service manually, and Mathematica licensing returned to normal.

Resolved as of 2011-09-13 12:55:00

Filed Under: Resolved Incidents Services: Mathematica Licensing

Sept 2011 Server Patching

September 13, 2011 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, September 13th, 2011..

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, September 14th, 2011., at 3:00 am.

WINTERM will be unavailable from 3:00 am to 12:00pm.
[Read more…] about Sept 2011 Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Mailing List Messages Delayed, Sep 2

September 2, 2011 by Rob McNicholas

Beginning around midnight on September 2, our MySQL database server began refusing connections from lists.eecs.berkeley.edu. Since all subscription information is kept in the database, no mailing list messages could be delivered during that time. The database server was reset around 9:30am and all queued departmental email has been delivered at this time (10am). No email should have been lost.

Initial investigation points to the database server intentionally blocking connections due to too many simultaneous requests from lists.eecs. This investigation will continue and the database server will be tuned as needed to prevent a recurrence of this problem.

Resolved as of 2011-09-02 09:30:00

Filed Under: Resolved Incidents Services: Mailing Lists

Department website maintenance, Sep 1, 10pm

September 1, 2011 by Rob McNicholas

The Department website (www.eecs/www.cs and all hosted virtual hosts) will be down briefly on September 1, 2011 at 10pm for a software upgrade. Apache will be upgraded to version 2.2.20, which fixes a critical issue. See [the original announcement in the Apache mailing list archives](https://mail-archives.apache.org/mod_mbox/httpd-announce/201108.mbox/browser) for details.

Total downtime should be less than 15 minutes.

Resolved as of 2011-09-01 22:32:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website

EECS Network Maintenance on Aug 25 at Soda Hall

August 25, 2011 by Janet Shu

We are continuing to do switch maintenance. The EECS switches(in 4A, 4B, 3B) are located at 4th and north east side of 3rd floor of Soda will experience brief outages on Thursday, Aug 25, 2011 beginning at 6:00a.m. due to network maintenance.

The wired network will be offline and users will experience a brief (couple minutes) outage while the switches are rebooted to apply new firmware. Since wireless networking devices are also fed by that device, wireless network will experience a brief outage as well.

Resolved as of 2011-08-25 06:05:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Network Maintenance on Aug 19

August 19, 2011 by Janet Shu

One of uplink 10G connection ports to the campus router was malfunctioning and had been move to the temp port. We have received the replacement module from our vendor for the malfunctioning port in the edge router. Installing the new module will not expect a complete outage, this task should be done less than 5 mins.

If you have any concern, please contact networks@eecs

Resolved as of 2011-08-19 17:02:00

Filed Under: Resolved Incidents Services: Wired Networking

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