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Carlos Caceres

Partial network outage, Soda 7th floor, 8/19/21

August 19, 2021 by Carlos Caceres

Wireless networks on the 7th floor of Soda Hall were offline beginning at 17:31 yesterday (8/18) due to a faulty switch PoE module. Unfortunately, we were not made aware of this until about 15:00 today.

We have replaced the faulty switch, and service was restored around 17:30.

Filed Under: Resolved Incidents Services: Wireless Networking

repo.eecs service will be down for maintenance, today, TUESDAY MAR-6th at 6pm

March 6, 2018 by Carlos Caceres

repo.eecs service will be down for maintenance, today, TUESDAY MAR-6th
at 6pm. Estimate down time is 2 hours. More information will be posted if timeline changes.

Filed Under: News

Repo.eecs downtime Tuesday February 27th

February 27, 2018 by Carlos Caceres

repo.eecs server will be down on Tuesday, February 27th from 6:00pm to 6:30pm to install latest updates and security patches.
[Read more…] about Repo.eecs downtime Tuesday February 27th

Filed Under: Resolved Incidents Services: Repo Service

repo.eecs downtime – Tuesday, March 21, 2017 4:15pm

March 21, 2017 by Carlos Caceres

repo.eecs.berkeley.edu host system was compromised today. Reinstallation of the system is needed so the machine will be down until further notice. Once it is back and running, we will post an update.
[Read more…] about repo.eecs downtime – Tuesday, March 21, 2017 4:15pm

Filed Under: Resolved Incidents Services: Repo Service

Windows 10 Enterprise Now Available

September 10, 2015 by Carlos Caceres

A volume license for Windows 10 has been obtained by the department and copies are now available at 395 Cory Hall, the Helpdesk. The 64bit version available contains the long term servicing branch of Windows. More information about this can be found here: https://blogs.windows.com/business/2015/01/30/windows-10-for-enterprise-more-secure-and-up-to-date/

As with any new OS version, we recommend taking a cautious approach to upgrading: not upgrading too soon, waiting for initial patch releases, and so on. That being said, we have so far seen good results with Windows 10 upgrades. Windows 10 works fine with our infrastructure (wifi, file service, …), and works well on machines that shipped initially with Windows 7 or 8.

So you can choose to update your current system to Windows 10 now, or wait until your next machine purchase comes with Windows 10 pre-installed. Windows 7 will remain supported until January 2020.

Filed Under: News

Apple now replacing laptop batteries still under AppleCare

July 1, 2015 by Carlos Caceres

Apple has added a new feature to its AppleCare+ warranty service. The company said it will now replace the battery on a device if its capacity, or the amount of energy it’s able to hold, falls to below 80 percent.

To check if your Apple device is still under warranty, use https://selfsolve.apple.com/agreementWarrantyDynamic.do

All Macbooks purchased through the department have Applecare for 3 years.

Filed Under: News

LDAP Outage

August 17, 2011 by Carlos Caceres

“There was a short LDAP outage between 2:50pm and 3:00pm today, that has been resolved. Impacted areas included IRIS web forms. If there are further problems with the server, please email help@eecs.berkeley.edu so we can investigate further. ”

Resolved as of 2011-08-17 15:04:00

Filed Under: Resolved Incidents Services: LDAP

Spam Email Modification

May 3, 2010 by Carlos Caceres

In response to a few users missing some important emails that were
flagged as Spam, IDSG has been requested to modify the way we are
tagging Spam. We will be raising the TAG_LEVEL threshold on our Spam
appliances. This change will be made Wed 5/5/10. Users may see some
increased Spam as a result. However, we are expecting fewer legitimate
emails will now be flagged as Spam. Here is a link showing how to manage
filters and enable white/black-lists to help mitigate any possible
increase in Spam:
https://iris.eecs.berkeley.edu/15-faq/00-accounts/00-email.html#antiSpamPhase2

Fred Archibald

Filed Under: News

Imap Server is having problems.

April 28, 2010 by Carlos Caceres

IMAP service is temporarily interrupted.
[Read more…] about Imap Server is having problems.

Filed Under: Resolved Incidents Services: IMAP Server

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