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IRIS

Instructional & Research Information Systems

EECS Wireless Network

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In order to apply the new certificate for EECS-Open, all of wireless ap controllers will be rebooted one by one between 8:50-10:00am on Jan 2 2012. You may experience some intermittent wireless issues. Please let us know if you still can’t connect to wireless network after that. You can send the email to networks@eecs to report the issue if necessary.
[Read more…] about EECS Wireless Network

no directory service from ldap.eecs Wednesday December 28th in the morning

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The Entrust SSL certificate that is due to expire December 31, 2011 will be removed. A new 2048 bit CSR will be generated. We will apply for a new InCommon SSL certificate. After the new SSL certificate is issued, it will be installed and ldap directory service should resume.
[Read more…] about no directory service from ldap.eecs Wednesday December 28th in the morning

iris.eecs website accidentally shut down

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A contractor working in our machine room accidentally blocked the airflow to the iris.eecs.berkeley.edu server, causing it to overheat and crash. The server was allowed to cool down and has been successfully restarted.

The contractors have been asked to please not do that again.

Resolved as of 2011-12-15 16:15:00

Computing Support during the 2011 Winter Break

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Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Monday, December 26 to Friday, Dec 31, reopening on Monday, January 2, 2012.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.

The IRIS Helpdesk will be closed beginning December 23 at 12:00 noon, and will reopen on January 2. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 2.

Requests for new IRIS accounts that are received after Dec 16 will be processed on January 2, 2012.

During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, mamba.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs over the break. If you are unable to contact inst@eecs, you can leave a message at 643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option “Automatically download the updates and install them on the schedule that I specify” with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Dec 2011 Server Patching

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Microsoft will release their patches for the month on Tuesday, December 13th, 2011.

PRINT, WDS and WINTERM will automatically patch and reboot Wednesday, December 14th, at 3:00 am.



WINTERM will be unavailable till 10:00am December 14th.

Resolved as of 2011-12-15 09:41:00