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Resolved Incidents

Cory Hall network unstable

July 14, 2023 by Rob McNicholas

Beginning around 11am today, July 14th, the network in Cory Hall began to exhibit some problems. At this time the network is unstable, with intermittent connectivity. Network staff are currently investigating the problem, and this article will be updated as we learn more.

Update 7/14 12:11: Networks on floors B,1,2,3,5 should now be stabilizing. 4th floor networks are still offline while we pinpoint the exact cause of the issue.

Update 7/14 12:30: We have isolated the root cause and have re-enabled networking on the 4th floor. Wired networks are online, and wireless will be back online shortly.

Filed Under: News, Resolved Incidents Services: Wired Networking

July Windows Server Patching

July 7, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, July 11th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, July 12th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, July 12th, depending on additional software updates.

[Read more…] about July Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Urgent NetApp Fileserver Downtime, Saturday July 8, 2023

July 6, 2023 by Lars Rohrbach

We will be scheduling an urgent 4 hour Maintenance to update our NetApp fileserver from 8am to 12pm on Saturday, July 8, 2023.  This update must be done prior to installing Microsoft Updates on AD Domain Controllers scheduled for release on Jul 11th to secure the Netapp and maintain future connectivity with Microsoft AD Domain connection for our CIFS/SMB Shares. 

All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files.  Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be down or unresponsive.

When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.

[Read more…] about Urgent NetApp Fileserver Downtime, Saturday July 8, 2023

Filed Under: Resolved Incidents Services: ACG Web/Database Applications, Home Directory Storage, Personal Web Pages, Project Storage, Unix Login Server

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday June 13, 2023 06:30-07:45 am

June 12, 2023 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday June 13, 2023 06:30-07:45 am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP Server, Unix Login Server

June Windows Server Patching

June 9, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, June 13th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, June 14th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, June 14th, depending on additional software updates.

[Read more…] about June Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Cory Hall 3F-5F Network Maintenance, Sat. 6/3

May 30, 2023 by Derek Calderon

Between 11AM and 4PM on Saturday, June 3rd, we will be replacing access switches which provide wired and wireless network connectivity on the 3rd through 5th floors of Cory Hall.

During this time, networks in these areas will experience various interruptions:
– wireless networks on Cory 4F and 5F
– wired networks on Cory 3F, 4F, and 5F

Update 6/3 13:40: This work has been completed. Please email us at help@eecs.berkeley.edu if you notice any network connectivity issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

EECS Mailing Lists, IRIS applications maintenance, May 9, 6pm

May 9, 2023 by Rob McNicholas

The Department’s Mailing List server lists.eecs.berkeley.edu and the IRIS application server iris2.eecs.berkeley.edu will be undergoing maintenance tonight, Tuesday May 9th, from 6pm to 7pm. The mailing lists and the IRIS Account & Network registration applications will be unavailable during this time. Any mail sent to lists.eecs.berkeley.edu during this time will be held and delivered after maintenance is complete.

Please direct any questions to help@eecs.berkeley.edu.

[Read more…] about EECS Mailing Lists, IRIS applications maintenance, May 9, 6pm

Filed Under: News, Resolved Incidents Services: IRIS Website, Mailing Lists

Soda Hall 3F Network Maintenance, Sat. 5/13

May 8, 2023 by Derek Calderon

Between 11AM and 4PM on Saturday, May 13th, we will be replacing the access switches which provide wired and wireless network connectivity to the 3rd floor of Soda Hall.

All wired and wireless networks on the third floor, except wired networks in server room 340, will be interrupted during this time.

Update 5/13 1PM: This work has been completed. Please email us at help@eecs.berkeley.edu if you notice any network connectivity issues.

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

May Windows Server Patching

May 5, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, May 9th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, May 10th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, May 10th, depending on additional software updates.

[Read more…] about May Windows Server Patching

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday May 2, 2023 06:30-07:45 am

May 1, 2023 by Mark Kraitchman

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

login.EECS.Berkeley.EDU is scheduled for downtime from 6:30am to 7am.

The departmental dhcp server is scheduled for downtime from 6:30am to 7am.

cronus one of the departmental DNS and time servers is scheduled for downtime from 6:45am-7:00am.

rhea the other departmental DNS and time server is scheduled for downtime from 7:00am-7:15am.

The departmental authenticating outgoing SMTP server gateway.eecs is scheduled for downtime from 7:30am to 7:45am.

We expect actual downtimes to be less than scheduled.

[Read more…] about Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Tuesday May 2, 2023 06:30-07:45 am

Filed Under: Resolved Incidents Services: DHCP, DNS, NTP, SMTP, Unix Login Server

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