Resolved Incidents

December IRIS Server Patching

December 11, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, December 12th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, December 13th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, December 13th, depending on additional software updates.

Linux servers lists.eecs, iris2.eecs (for access to the network and roster databases), and login.eecs will be patched and rebooted Tuesday night. DNS servers cronus and rhea may also be briefly unavailable while rebooting at approximately 8:00pm Tuesday.

On Wednesday, December 13th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

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Soda Hall Power Outage on January 4, 2024

November 16, 2023 by Lars Rohrbach

To accommodate the installation of new circuit breakers and PDU (Power Distribution Unit) connections, all electrical power to the 2nd and 4th floors of Soda Hall will be shutdown during the day of Thursday, January 4, 2024. Critical systems will be down from 6am until perhaps 5pm.

Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.

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November IRIS Server Patching

November 13, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, November 14th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, November 15th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, November 15th, depending on additional software updates.

On Wednesday, November 15th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

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Issue with project/home filesystem exports

October 27, 2023 by Lars Rohrbach

Staff are investigating widespread reports that NFS-exported filesystems from the department fileserver became no longer accessible, as of yesterday evening. This affects both home directories and project storage shares.

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Blum and Calvin Wi-Fi Maintenance, week of 10/30

October 18, 2023 by Derek Calderon

On the week of October 30th, Berkeley IT will be performing wi-fi maintenance in Blum Hall and the Calvin Lab. This maintenance will begin on Monday 10/30 and is expected to take five (5) business days. The purpose of this work is to upgrade existing wireless APs as well as increase coverage by adding APs in more locations.

There will be localized disruptions to wi-fi service as the APs are swapped out, but the buildings as a whole are expected to stay online throughout.

Please contact us at help@eecs.berkeley.edu with any questions about this work.

October IRIS Server Patching

October 6, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, October 10th, 2023. Various IRIS Windows and Linux servers will be patched and rebooted Tuesday or Wednesday.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, October 11th, at 3:00am. WINTERM may be unavailable till 10:00am Wednesday, October 11th, depending on additional software updates.

On Wednesday, October 11th, the departmental DHCP server is scheduled for downtime from 10pm to 10:30pm (actual downtime is expected to be shorter than scheduled).

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EECS Network Maintenance, Sat. 10/7 12-1PM

October 4, 2023 by Derek Calderon

This Saturday, October 7th, between 12 and 1PM, we will be performing network maintenance in our primary server room. No interruption is expected, but there is a possibility of disruption to some IRIS services if things do not go as planned.

Update 12:40: This maintenance was completed without any impact to network connectivity. Please email help@eecs.berkeley.edu if you have any questions.

EECS Networks Unstable, 9/26 Early Morning

September 26, 2023 by Derek Calderon

EECS Networks were unstable from 1AM to 7:44AM due to an apparent issue on the 4th floor of Soda Hall. The 4th floor has been isolated in order to stabilize the wider network, and we are now assessing the situation in that area.

September Windows Server Patching

September 8, 2023 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, September 12th, 2023. PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, September 13th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, September 13th, depending on additional software updates.

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Various Linux servers (login, dhcp, DNS, SMTP, NTP) downtime Wednesday, August 9, 2023

August 7, 2023 by Lars Rohrbach

Various Linux servers will be down for patching and needed reboots to activate changes delivered by some RHEL patches.

The departmental dhcp server is scheduled for downtime from 10pm to 10:30pm. login.EECS.Berkeley.EDU is scheduled for downtime from 10:30pm to 11pm. Other Linux hosts (e.g. DNS servers cronus and rhea, and SMTP server gateway.eecs) may also be briefly unavailable while rebooting approximately 6-7pm.

We expect actual downtimes to be shorter than scheduled.

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