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Instructional & Research Information Systems

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MatLab Licensing and Funding

December 20, 2013 by IRIS Staff

IS&T Software Distribution is sending UCB wide messages regarding UCB wide MatLab Licensing. These messages may not apply to the EECS MatLab licensing. EECS is in discussion with IS&T Software Distribution regarding our licensing and funding model. Please disregard the UCB wide messages.

Regardless of our ongoing conversation MatLab licensing will not be disrupted.

EECS will communicate our licensing and funding model when its finalized.

Filed Under: News

IT Support During Winter 2013 Energy Curtailment

December 19, 2013 by Rob McNicholas

Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Tuesday, December 24 to Wednesday, January 1st, reopening on Thursday, January 2, 2014. Additionally, many staff are expected to be out until Monday, January 6th.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.

The IRIS Helpdesk will be closed beginning Monday December 23 at noon, and will reopen on Monday January 6. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 6.

Requests for new IRIS accounts that are received after 3pm December 20 will be processed on January 6, 2014.

During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, c199.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs email over the break. If you are unable to contact inst@eecs, you can leave a message at 510-643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option “Automatically download the updates and install them on the schedule that I specify” with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

Filed Under: News

New UNIX group id for staff

December 19, 2013 by Mark Kraitchman

The new UNIX group id number for staff is 772.

We have taken the liberty of updating the default
UNIX group id number in the departmental NIS domain
for all staff that were using the old group id
number (10) to use the new UNIX group id number (772). This was done because the old number was low (less than 100) and could conflict with a default UNIX group id in some operating systems.

The IRIS help desk (help@eecs, 395 Cory M-F 9:30am-5pm,
642-7777) can help if yoiu have any questions.

Filed Under: News

SSL Certificate Updates for Department Web Servers Dec 12, 6pm

December 12, 2013 by Rob McNicholas

New SSL certificates will be installed on the Department web server (www.eecs.berkeley.edu & www.cs.berkeley.edu), the Department Mailing List server (lists.eecs.berkeley.edu), and the IRIS web server (iris.eecs.berkeley.edu) on Dec 12 beginning at 6pm. Each server will experience an outage of a few seconds while its certificate is replaced and the server restarted.

These new certificates will be valid until December, 2016.

Resolved as of 2013-12-12 18:30:00

Filed Under: Resolved Incidents Services: Department Webservice, IRIS Website, Mailing Lists

jabber.eecs down for SSL Cert Upgrade, Dec 11 6pm-7pm

December 11, 2013 by Rob McNicholas

The Department’s Jabber/XMPP server, jabber.eecs.berkeley.edu, will have a new SSL certificate installed Dec 11th at 6pm. A service outage of 1 hour is being scheduled for this work, though we hope the actual downtime be be much shorter.
[Read more…] about jabber.eecs down for SSL Cert Upgrade, Dec 11 6pm-7pm

Filed Under: Resolved Incidents Services: Jabber

Scheduled network outage at BWRC on Dec. 11

December 11, 2013 by Derek Calderon

Between 8 and 9 AM on December 11th, IRIS and BWRC staff will be performing scheduled maintenance to expand the BWRC server network from a /26 to a /25. The BWRC network and associated services will be down during this time, and clients onsite at BWRC will be unable to reach the IRIS and campus networks.
[Read more…] about Scheduled network outage at BWRC on Dec. 11

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

login.eecs downtime Wednesday December 11, 2013 06:30-08:00am

December 11, 2013 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday December 11, 2013 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Dec 2013 Server Patching

December 10, 2013 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, December 10th 2013.

PRINT and WINTERM will automatically patch and reboot Wednesday, December 11th, at 3:00 am.

WINTERM will be unavailable till 10:00am December 11th.

We will also take this opportunity to upgrade the memory in print.eecs. PRINT will be unavailable till 8:00am December 11th.

Resolved as of 2013-12-13 15:02:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

Brief Service Outage for AirBears and attwifi in EECS

December 5, 2013 by Derek Calderon

Campus IST staff will be performing scheduled maintenance on the switches which service AirBears, AirBears 2, and attwifi on the EECS wireless network*. IST expects that this maintenance will cause a brief service interruption for these networks between 6-7AM on this Thursday, December 5th. For up to date information, please visit ucbsystems.org or contact the IST Service Center.

Thanks,
IRIS IDSG Network Group

*The EECS wireless network includes Soda, Cory, Sutardja Dai, Calvin, and Blum Halls, as well as the Sibley Auditorium, Hearst Memorial Mining Building, and BWRC.
[Read more…] about Brief Service Outage for AirBears and attwifi in EECS

Filed Under: Resolved Incidents Services: Wireless Networking

Network outage in NanoLab

December 4, 2013 by Derek Calderon

The switch in slot 2 of citsum6M81 in the NanoLab on the 6th floor of Sutardja Dai Hall has failed. As a result, some wired networking services on the 5th and 6th floors are likely impaired. Network staff are currently preparing a replacement switch and intend to have the outage resolved early this evening. We apologize for any inconvenience caused by this outage.
[Read more…] about Network outage in NanoLab

Filed Under: Resolved Incidents Services: Wired Networking

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