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IRIS

Instructional & Research Information Systems

Jan 2014 Server Patching

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Microsoft will release their patches for the month on Tuesday, Jan 14th, 2014.

PRINT and WINTERM will automatically patch and reboot Wednesday, Jan 15th, at 3:00 am.

WINTERM will be unavailable till 10:00am Wed, Jan 15, for application upgrading.

Resolved as of 2014-01-16 09:40:00

EECS Network Scheduled Outage on Jan. 11 2014

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We will be having a large scheduled outage of the EECS network in order to physically relocate some core devices as Phase One of a project to overhaul the EECS network core. This maintenance will occur between 10AM and 6PM on Saturday, January 11, 2014. We do not anticipate the downtime to last for the full eight hours, but extra time has been allotted in case of complications.

Expected impacts of this outage include:

  • Internet connectivity to all EECS Wired buildings* will be offline
  • Soda Hall wired and wireless networking will be entirely offline
  • BWRC will be isolated from EECS and unable to access the Internet or EECS network resources
  • Wireless networking in EECS Airspace** will be unavailable (the networks will continue to be visible in some locations, however the underlying network services will be offline)

EECS Wired buildings other than Soda Hall and BWRC should retain connectivity and access to EECS network resources (filers, AD, etc.), but to reiterate, the Internet connection will be unavailable.

We apologize for any inconvenience that this maintenance will cause. For any questions or concerns about the maintenance, please email networks@eecs.berkeley.edu.

Thank you,
IRIS IDSG Network Group

*EECS Wired buildings are Soda, Cory, and Sutardja Dai Halls, and the BWRC

**EECS Airspace includes Soda, Cory, Sutardja Dai, Calvin, and Blum Halls, as well as the Sibley Auditorium, Hearst Memorial Mining Building, and BWRC
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Update Department MatLab License Servers

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On January 7th, 2014, the EECS MatLab license server will be updated. This change will take effect at 3am when the EECS DNS servers reload. This is the first step in a multi step process to reorganize our MatLab licenses servers.

The department is running two MatLab license servers, one that supports MatLab through version 2011, and a new one that will support old and newer versions of MatLab. This is the first step to retire the old server.

If you experience any difficulty after the update, please do not hesitate to contact us at help@eecs. We are prepared to resolve licensing issues quickly.

Resolved as of 2014-01-07 15:41:00

MatLab Licensing and Funding

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IS&T Software Distribution is sending UCB wide messages regarding UCB wide MatLab Licensing. These messages may not apply to the EECS MatLab licensing. EECS is in discussion with IS&T Software Distribution regarding our licensing and funding model. Please disregard the UCB wide messages.

Regardless of our ongoing conversation MatLab licensing will not be disrupted.

EECS will communicate our licensing and funding model when its finalized.

IT Support During Winter 2013 Energy Curtailment

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Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays, the Berkeley campus is officially closed for the period Tuesday, December 24 to Wednesday, January 1st, reopening on Thursday, January 2, 2014. Additionally, many staff are expected to be out until Monday, January 6th.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert staff to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis. IRIS staff will be taking advantage of the holiday to do maintenance on some systems which will result in scattered outages, but any such downtime will be separately announced and posted on the IRIS website.

The IRIS Helpdesk will be closed beginning Monday December 23 at noon, and will reopen on Monday January 6. Problem reports can be left on the Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until January 6.

Requests for new IRIS accounts that are received after 3pm December 20 will be processed on January 6, 2014.

During the break, Instructional labs will be locked, but the main servers will remain online (imail.eecs, inst.eecs, cory.eecs, c199.eecs and fileservice.eecs). Instructional support staff will occasionally monitor inst@eecs email over the break. If you are unable to contact inst@eecs, you can leave a message at 510-643-6141. Please be aware, though, that staff may not be able to respond or reply to messages until January 2.

We recommend that all desktop computers be shutdown during the Energy Curtailment Period. If your Windows computer needs to stay on during the break, we recommend that you check with your system administrator to ensure that Automatic Updates are enabled with the option “Automatically download the updates and install them on the schedule that I specify” with a daily update schedule.

Computing support staff will be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Enjoy your holiday break!

New UNIX group id for staff

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The new UNIX group id number for staff is 772.

We have taken the liberty of updating the default
UNIX group id number in the departmental NIS domain
for all staff that were using the old group id
number (10) to use the new UNIX group id number (772). This was done because the old number was low (less than 100) and could conflict with a default UNIX group id in some operating systems.

The IRIS help desk (help@eecs, 395 Cory M-F 9:30am-5pm,
642-7777) can help if yoiu have any questions.

SSL Certificate Updates for Department Web Servers Dec 12, 6pm

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New SSL certificates will be installed on the Department web server (www.eecs.berkeley.edu & www.cs.berkeley.edu), the Department Mailing List server (lists.eecs.berkeley.edu), and the IRIS web server (iris.eecs.berkeley.edu) on Dec 12 beginning at 6pm. Each server will experience an outage of a few seconds while its certificate is replaced and the server restarted.

These new certificates will be valid until December, 2016.

Resolved as of 2013-12-12 18:30:00

Scheduled network outage at BWRC on Dec. 11

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Between 8 and 9 AM on December 11th, IRIS and BWRC staff will be performing scheduled maintenance to expand the BWRC server network from a /26 to a /25. The BWRC network and associated services will be down during this time, and clients onsite at BWRC will be unable to reach the IRIS and campus networks.
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