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Jabber, Mailing Lists, Wikis down tonight 11pm

January 29, 2015 by Rob McNicholas

The [department’s mailing list server](https://lists.eecs.berkeley.edu), [wiki server](https://wiki.eecs.berkeley.edu) and jabber/xmpp server will each be briefly unavailable tonight, January 29th, between 11pm and midnight.

An important security patch has been released which must be applied as soon as possible. We apologize for the short notice on this downtime.

Resolved as of 2015-01-29 23:37:00

Filed Under: Resolved Incidents Services: Jabber, Mailing Lists, Wiki Hosting

login.eecs downtime Wednesday January 28, 2015 06:30-08:00am

January 28, 2015 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday January 28, 2015 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

cronus NIS malfunction

January 27, 2015 by Mark Kraitchman

The various IP addresses of cronus were not providing NIS info from about 13:37 to 14:22

We apologize for the inconvenience.

The issue was due to a misconfiguration issue compounded by human error.

Resolved as of 2015-01-27 14:22:00

Filed Under: Resolved Incidents Services: NIS

Wireless disruption in some areas

January 16, 2015 by Lars Rohrbach

Some wireless access points remain in need of updated configuration, following last last night’s emergency maintenance.

When attempting to join a wireless network in an affected area, you may receive an error message such as “The authentication server is unresponsive.”

Service should be restored soon.
[Read more…] about Wireless disruption in some areas

Filed Under: Resolved Incidents Services: Wireless Networking

Emergency Maintenance Part Deux TONIGHT 1/15 7PM

January 15, 2015 by Derek Calderon

There will be another emergency scheduled maintenance tonight at 7PM. This window is scheduled to close at 10PM but the network will be available earlier if all goes well. The wireless network in all locations except BWRC will be unavailable during reconfiguration. Wired networking also will be briefly (less than ten minutes) unavailable for a routing change. We believe these steps will take us closer to fully eliminating the current traffic issues.

We apologize for the massive inconvenience and fully intend to have these issues resolved before the start of the semester.
[Read more…] about Emergency Maintenance Part Deux TONIGHT 1/15 7PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Emergency Network Maintenance TONIGHT 7:30PM

January 14, 2015 by Derek Calderon

We will be performing emergency network maintenance tonight at 7:30-10. The network will not be completely unavailable during this time, but the wireless network as well as the wired network in some buildings may periodically go offline. It is our hope that we can use this time to gain insight into the ongoing network issues and help with a resolution before the semester begins.

We expect that the wireless may be down for 20-60 minutes, and that several segments of the network will go offline for periods of 5-10 minutes during the window.
[Read more…] about Emergency Network Maintenance TONIGHT 7:30PM

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Jan 2015 Windows Server Patching

January 13, 2015 by IRIS Staff

Microsoft will release their patches for the month on Tuesday, January 13th, 2015.

PRINT and WINTERM will automatically patch and reboot Wednesday, Jan 14th, at 3:00 am.

WINTERM may be unavailable till 10:00am Wednesday, Jan 14th, depending on additional software updates.

Resolved as of 2015-01-14 10:48:00

Filed Under: Resolved Incidents Services: Print Server, winterm.eecs

Ongoing Wireless Network Issues

January 12, 2015 by Derek Calderon

We are currently experiencing worse-than-normal issues with the wireless network including inability to connect, random drops, increased latency, and reduced throughput. We believe we have an idea of the cause and will be working to clear things up over the next couple of days.

As always, we apologize for all inconveniences caused by the network’s performance.
[Read more…] about Ongoing Wireless Network Issues

Filed Under: Resolved Incidents Services: Wireless Networking

Disruption of EECS-Secure and EECS-Guest wireless

January 5, 2015 by Lars Rohrbach

We have received reports of trouble accessing EECS-Secure and the EECS-Guest wireless networks. Staff are investigating and we hope to restore service shortly.

We encourage you to use other wireless networks in the meantime, such as EECS-PSK, AirBears, and CalVisitor.
[Read more…] about Disruption of EECS-Secure and EECS-Guest wireless

Filed Under: Resolved Incidents Services: Wireless Networking

Soda Hall Scheduled Power Outage, January 4th

January 4, 2015 by Derek Calderon

There is a full-building power outage for Soda Hall scheduled for Sunday, January 4th from 7AM to 2PM. During this time the building will be completely powered off and entrance to the building will not be allowed. This is to facilitate electrical work for the Jacobs Hall construction project and is not related to the EECS-wide network outage scheduled for Saturday, January 3rd.

We have arranged for reserve power to be provided to the network and server rooms in 288, 290, and 420A Soda, such that department and research infrastructure and services will remain online and available to users outside Soda Hall.

We recommend powering off all equipment such as desktop computers ahead of time to prevent any issues caused by unexpected power loss. Additionally, any sysadmins hosting equipment in machine rooms other than 288, 290, and 420A will need to power their machines down in advance of the outage.

Should you need access to the building during the outage (for example, you are a sysadmin who would like to take advantage of the downtime to perform deferred maintenance), please email Miles Bianchi (miles.bianchi@berkeley.edu) for consideration by the Safety Committee. This access will only be granted for special cases.

As an early heads up, there is another, longer outage tentatively scheduled for Friday, March 27th from 6AM to 6PM, during which the Jacobs Hall electrical hookups will be completed. More details will be communicated as the date gets closer.

As always, we apologize for any and all inconvenience caused by this outage, especially given its close proximity to the previously scheduled network maintenance. If you have any questions or concerns, please contact Derek (dcalderon@berkeley.edu) for IT issues or Miles (miles.bianchi@berkeley.edu) for facilities or safety issues.
[Read more…] about Soda Hall Scheduled Power Outage, January 4th

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

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