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lists.eecs maintenence, Feb 10, 6pm

February 10, 2016 by Rob McNicholas

The department’s mailing list server lists.eecs.berkeley.edu will be briefly unavailable tonight starting at 6pm, when it will be restarted to complete installation of some operating system patches.

In addition, message archiving will be temporarily disabled beginning at 5pm in order to migrate our mailing list archives to our new storage server. After the restart, list archiving will resume and all previously-delivered messages will be archived.

We expect the server to back in service no later than 6:15pm.

[Read more…] about lists.eecs maintenence, Feb 10, 6pm

Filed Under: Resolved Incidents Services: Mailing Lists

Feb 2016 Windows Server Patching

February 9, 2016 by Lars Rohrbach

Microsoft will release their patches for the month on Tuesday, February 9th, 2016.

PRINT, WINTERM and WDS will automatically patch and reboot Wednesday, February 10th, at 3:00 am.

WINTERM may be unavailable till 10:00 am Wednesday, February 10th, depending on additional software updates.

Resolved as of 2016-02-10 09:11:00

Filed Under: Resolved Incidents Services: Print Server, WDS, winterm.eecs

Repo Service Down for Memory Upgrade

February 5, 2016 by Rob McNicholas

The [Department’s Repo service](https://repo.eecs.berkeley.edu) will be offline Friday February 5 from 8am-10am for a memory upgrade. The server hosting this service has been performing poorly lately due to insufficient memory. Staff will be installing additional memory modules into this server to improve performance.

Resolved as of 2016-02-05 09:03:00

Filed Under: Resolved Incidents Services: Repo Service

Dept Webserver Maintenance, Feb 3 8pm

February 3, 2016 by Rob McNicholas

The Department website www.eecs.berkeley.edu will be undergoing maintenance beginning Feb 3 at 8pm. Operating system patches will be installed which require a server restart. We will also be migrating department website content to the new fileserver at this time. We expect the outage to last no longer than 10 minutes.

Resolved as of 2016-02-03 20:06:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server

Continuing Home Directory Migration

January 27, 2016 by Lars Rohrbach

As
previously announced
, we are in process of migrating our central file storage
system to a new cluster of Network Appliance hardware. We recently completed the
first
batch of migrations
.

We are planning to migrate additional home directories
according to the following schedule:

Start time
Wed Jan 27 7pm       Usernames a-h
Thu Jan 28 7pm       Usernames i-o
Fri Jan 29 7pm       Usernames p-z

You may view the list of accounts targeted for this migration here:
List of homes to migrate

We expect each night’s migration to be completed by 7am the next morning.
Home directories targeted for a given evening will become unavailable at 7pm, as
automount maps are updated. When your home directory migration is completed,
you will be sent an automated email telling you so, and it will be immediately
available for use.

If you require postponement of your home directory migration, please let us know
as soon as possible at help@eecs.
We’ll do our best to accommodate you,
and schedule an alternate time for migration.

—–

(The following is reproduced from the previous announcement.)

If you manually mount your home directory, please read on for changes.
If you have questions about some of the technical details,
please contact your system administrator(s), or contact help@eecs.

1) NFS exports will change. AMD/automaps will be updated accordingly.
Note that this implies a re-mount.

usernames    Old                           New
a-h      home:/vol/home/eecs/<user>     home10:/home10/<user>
i-q      home:/vol/home/eecs/<user>     home20:/home20/<user>
r-z      home:/vol/home/eecs/<user>     home30:/home30/<user>

2) CIFS/Windows access will change similarly. Active Directory will be updated
accordingly, so that corresponding H: drives will be mounted from the new
location.

usernames    Old                    New
a-h      \\home\<user>        \\home10\<user>
i-q      \\home\<user>        \\home20\<user>
r-z      \\home\<user>        \\home30\<user>

[Read more…] about Continuing Home Directory Migration

Filed Under: Resolved Incidents Services: Home Directory Storage

dhcp server downtime Wednesday January 27, 2016 07:00-07:30 am

January 27, 2016 by Mark Kraitchman

The departmental dhcp server will be down for a needed reboot to activate changes delivered by some RHEL patches.

Though the scheduled downtime is 7:00am to 7:30am, we expect actual downtime to be less.
[Read more…] about dhcp server downtime Wednesday January 27, 2016 07:00-07:30 am

Filed Under: Resolved Incidents Services: DHCP

login.eecs downtime Wednesday January 27, 2016 06:30-08:00am

January 27, 2016 by Mark Kraitchman

login.EECS.Berkeley.EDU will be down for patching and needed reboot to activate changes delivered by some Oracle patches.

Though the scheduled downtime is 6:30am to 8am, we expect actual downtime to be less.
[Read more…] about login.eecs downtime Wednesday January 27, 2016 06:30-08:00am

Filed Under: Resolved Incidents Services: Unix Login Server

Migration of Home Directories — First Batch

January 22, 2016 by Lars Rohrbach

As
previously announced
, we are in process of migrating our central file storage
system to a new cluster of Network Appliance hardware.

We have identified 703 home directories on home.eecs.berkeley.edu that are
not under immediate, active use, and will be migrating them to the new file
storage beginning late tonight, January 22, 2016. Active use was assessed using
timestamps of top level home directory, last Active Directory login, last CIFS access,
NFS mounts and netstat output. We anticipate that most of the migrations
in this first batch will take just a few minutes, and that the whole first batch
will be complete before Monday.

You may view the list of home directories that are part of this first-batch migration here:
List of home directories to migrate

During the migration, access to the old location will be disabled; you will
be able to access the new location immediately, as files are copied over.

Many users may never notice a difference. If you manually mount your
home directory, please read on for changes.
If you have questions about some of the technical details,
please contact your system administrator(s), or contact help@eecs.

1) NFS exports will change. AMD/automaps will be updated accordingly.
Note that this implies a re-mount.

usernames    Old                           New
a-h      home:/vol/home/eecs/<user>     home10:/home10/<user>
i-q      home:/vol/home/eecs/<user>     home20:/home20/<user>
r-z      home:/vol/home/eecs/<user>     home30:/home30/<user>

2) CIFS/Windows access will change similarly. Active Directory will be updated
accordingly, so that corresponding H: drives will be mounted from the new
location.

usernames    Old                    New
a-h      \\home\<user>        \\home10\<user>
i-q      \\home\<user>        \\home20\<user>
r-z      \\home\<user>        \\home30\<user>

We plan to schedule the migration of the remaining home directories on home.eecs
in the coming week. Please stay tuned for more information.
[Read more…] about Migration of Home Directories — First Batch

Filed Under: Resolved Incidents Services: Home Directory Storage

Wireless Maintenance – All Locations, 1/13/16

January 13, 2016 by Derek Calderon

We are recalibrating the system which determines wireless AP transmit power. The procedure requires us to reset the radios several times, which will cause any client machines to disconnect.

We will make the changes separately on each frequency band to attempt to reduce interruptions to the wireless service.
[Read more…] about Wireless Maintenance – All Locations, 1/13/16

Filed Under: Resolved Incidents Services: Wireless Networking

Linux Server Patching, Jan 14th 9pm-10pm

January 12, 2016 by Rob McNicholas

A number of IRIS services will experience brief outages Thursday January 14th between 9pm and 10pm while they are restarted after patching. These include:

* www.eecs.berkeley.edu
* lists.eecs.berkeley.edu
* jabber.eecs.berkeley.edu
* wiki.eecs.berkeley.edu
* apps.eecs.berkeley.edu


We expect each service to be down for at most 10 minutes.

Resolved as of 2016-01-14 21:28:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

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